What you will do overall manage all phases of the project lifecycle, from initiation and proposal through closure; ensure projects are delivered on time, within scope, and within budget; develop comprehensive project plans, including resource allocat...
Transformation manager reference: jan20254--- expiry date: 17:30, thu, 13th feb 2025 location: bogotá salary: competitive benefits: competitive role overview: to oversee new implementation projects, wherever located within the link global business, t...
The email campaign manager (ecm) is responsible for designing and writing code, performing code reviews, developing technical documentation and becomes a key contributor in their team and project. a ecm acts as a technical leader in projects, ensuring that the team maintains high levels of performance, and builds and strengthens the relationship with the client. the ecm will work closely with clients, developers, system administrators, project managers, business analysts and end users. you will: ecm can set up, implement, manage, track and monitor email campaigns within esp platforms partner with the strategy team and other stakeholders to implement user journeys for email campaigns (cadence and frequency of touchpoints). establish and maintain the deployment calendar. monitor campaign deployments and deliverability across esps. manage the agency and client quality assurance rounds in conjunction with the qa department. communicate with internal and external stakeholders regarding results, deliverables, and statuses of programs and initiatives. serve as the primary point of contact for all esp- and/or campaign-related questions or concerns. helps coordinate the teams technical communication with other groups such as creative, business, and management gathers new user and business requirements, maps them to appropriate technical solutions, and estimates the associated development tasks ensures concise and clear documentation is maintained by all peers for the projects as dictated by each capabilitys guidelines and best practices owns software release activities, including bu...
Job description this is a remote position. schedule : must be available to work 8:00 am – 5:00 pm pst / bakersfield, ca time total weekly hours : 40 hours our client is seeking an experienced and highly efficient medical receptionist to join their team. this role is essential in ensuring excellent patient communication by managing a high volume of calls (120–150 daily), scheduling appointments, answering inquiries, and supporting daily operations through our emr system, eclinicalworks. the ideal candidate is organized, a fast typist, and able to multitask in a fast-paced environment. key responsibilities answer and manage 120–150 incoming calls per day in a professional and timely manner schedule, reschedule, and cancel patient appointments using eclinicalworks create and route telephone encounters accurately within the emr system respond to patient inquiries and resolve basic questions about services, appointments, and clinic procedures triage and escalate urgent issues to the appropriate clinical team communicate effectively with on-site staff to ensure seamless patient care maintain accurate documentation and ensure hipaa compliance at all times manage multiple tasks simultaneously while maintaining high attention to detail qualifications minimum 1 year of experience in a medical office or call center environment proficiency in eclinicalworks emr is required must type at least 45+ wpm and be comfortable navigating multiple systems simultaneously strong verbal and written communication skills highly organized, focused, and self-motivated in a r...
Customer success champions (boots on the ground bog). responsible for identifying on the ground issues agents at the pso (partner support operations) are facing and coordinating the resolution with the customer success enablers (l2) teams promoting the continuous improvement of productivity, service quality and customer satisfaction. identify the technical issue at pso and provide instant technical help (basic desktop/thin client troubleshooting of clearing up resources & session re-initiation) provide additional knowledge of the issues to make user understand for self-resolution next time the issue is encountered make pso agents aware of the self-help (info manager) solutions available understand the issue faced, identify potential causes and route the issue to customer success enablers (l2) coordinate with onshore & offshore teams (business & technical teams) from client side as per governance set on issues identified, fixes (1.) 1. ensure retention of team members is within the agreed norms. 2. to lead, motivate and develop teams so that they are motivated to meet new challenges. (2.) 1. to ensure complete adherence to attendance/login hours/unsched leave for his span/ 2. to ensure full deployment of performance management processes like monitoring, coaching, one to one, etc/ 3. to have regular reviews with team leaders4. to maximize profitability & ensuring quality standards (3.) 1. to formulate the key result areas of the team leaders & team members 2. conduct appraisals and feedback sessions with team leaders/fts and agents at regular intervals 3. performance & sla ma...
Job description we are seeking a dedicated and experienced data policy and ml governance leader to join our data science team in the latin america and caribbean (lac) region. the successful candidate will be responsible for establishing, enforcing, and maintaining consistent end-to-end standards for model development and deployment as well for data policy . this role is critical for ensuring the responsible and compliant use of data throughout the entire lifecycle of data solutions and client model development with engagements key responsibilities oversee the entire lifecycle of data solutions, ensuring compliance with established data policies and internal model risk management frameworks (from development to monitoring). ensure compliance with regulatory requirements and industry best practices. collaborate with cross-functional teams to establish model governance goals and objectives. monitor and enforce model governance policies, procedures and performance metrics. develop and deliver training programs on data policy and model risk management as part of the data steward responsibilities. provide guidance and support to model owners and stakeholders across vca conduct regular audits and assessments to ensure model integrity and compliance. in partnership with data scientists, drives compliance of the model risk management governance, data assets and policies connect policies to common data analytics performed by vca and develop compliance checklists and toolkits within data science and consulting teams across the region manage model governance tools and technologies. s...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. php engineer at bairesdev being a php engineer r in our development team is just like being a full-time problem solver. we expect your abilities to be a combination of experience, knowledge, and independence. innovation is also at the heart of the bairesdev strategy. so, if you were willing to take on the most complex tasks and be a master of your / tech stack/. or language ., php, then you are probably one of those unique we’re looking for. what you'll do: - develop core platform functionalities and services. - be involved in all application design meetings developed within the team. - contribute to optimization and scalability projects. what are we looking for: - 5+ years of experience working in php with strong front-end skills. - knowledge of html5, css3, javascript and other frameworks such as, among others, angular and react. - experience with frameworks such as zend, laravel, symphony is desirable. - workflow management, design and implementation in all its stages. - collaboration with the development team ...
Gofluent is a leading provider of distance language learning solutions that combine innovative elearning technology , live virtual classrooms, group lessons and one-on-one 24/7 interactive coaching. we have over 1000 foreign language trainers all over the world. globally, gofluent conquers bigger markets as it expands its expertise in mobile learning technologies and grows its partnerships with world-class institutions, such as the harvard business review and the new york times, for its training content. at gofluent, we provide the necessary organization and communication required for a healthy and successful working environment. join a vibrant organization and become part of a fast-growing, multi-talented, diverse global company! as a educational operations manager you will play a key role in providing the necessary organization and communication required for a healthy and successful working environment. you will be responsible for ensuring the performance and productivity of our foreign language trainers based all around the world, you will work in the colombia office. what you'll do: manage a team of approximately 50 trainers based all around the world ensure consistent and high quality lesson delivery on a mass scale. ensure trainer compliance with internal kpis propose and follow up of trainer performance improvements take the lead in team recruitment activities oversee hr aspects of the trainer team coordinate with internal teams to provide solutions if issues arise conduct quarterly performance reviews of trainers what you'll need: minimum of 3-5 years of managerial ...
Charger logistics is a world class asset-based carrier. we specialize in delivering your assets, on time and on budget. with the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and hazmat cargo. charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. we are looking for someone to join our help desk team for brampton site. key duties & responsibilities: provide day-to-day desktop support such as identifying, researching and resolving technical issues. analyzing and resolving or escalating data and voice system problems and requests. utilize the it electronic ticketing system, sharepoint and the service providers proprietary ticketing system for opening, closing, resolving, escalating, and tracking requests and activities. configure, troubleshoot and refresh windows 10 in a microsoft network environment on both desktop and laptop computers, network printers and online o365 applications. complete moves adds and changes, applying appropriate change management process and communication co-administer cloud-based office 365 platform, primarily onedrive, skype for business, ms office, ms teams, ms intune, outlook and exchange configure and deploy device policies through mdm/intune baseline apply existing and assist with development and documentation of it policy and procedure maintain dc offices’ small equipment inventory and assist with on-prem hardware and software maintain conference room audio/visu...
Auditor location co-barranquilla | co-bogotá posted date 1 month ago(11/28/2023 7:26 am) job id 2023-2991 # positions 1 category fao job summary the auditor plays a vital role in conducting financial, operational, and compliance audits within the organization. work under the guidance of the audit manager and audit supervisor to evaluate internal controls, assess risks, and provide recommendations to enhance processes and mitigate risks. the auditor is responsible for executing audit procedures, documenting findings, and contributing to the preparation of audit reports. responsibilities execute audit procedures in accordance with established audit plans and objectives. evaluate the effectiveness of internal controls, risk management, and governance processes. review financial statements, operational processes, and compliance with regulations. identify control deficiencies, process inefficiencies, and areas of risk. document audit findings and prepare work papers in a clear and organized manner. assist in the preparation of audit reports, including recommendations for improvement. collaborate with team members to address audit findings and implement corrective actions. stay updated on relevant regulations, accounting standards, and auditing practices. utilize audit software and data analytics tools to enhance audit procedures. contribute to the development and improvement of audit programs and procedures. skills and experience technical thorough knowledge of auditing principles, practices, and methodologies. proficiency in using data analytics tools and audit software to anal...
Annex it solutions is one of the leading it placement & service providing company in canada. no previous it background is required we provide training & placement assistance for those who want to build their career in it field. the role you will be responsible for : writing well-designed, testable and efficient code. gathering and evaluating user feedback. working as a part of a dynamic team to deliver winning products. providing code documentation and other inputs to technical documents. supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review. troubleshooting and debugging to optimise performance. ideal profile you possess a degree/diploma in computer science, engineering or related field. you have at least 1 year experience, ideally within a engineering or software engineer role. you have working knowledge of apache airflow, apache hadoop, aws (s3, emr, redshift, glue) and shell scripting you possess strong analytical skills and are comfortable dealing with numerical data you are a strong team player who can manage multiple stakeholders you are adaptable and thrive in changing environments what's on offer? work alongside & learn from best in class talent flexible working options leadership role...
The offer fully remote position with the flexibility to lead security operations from anywhere. opportunity to play a key role in a high-growth company that values expertise and efficiency. work with global clients and directly impact security solutions at an enterprise level. career growth in a company that prioritizes strategic leadership and operational excellence. the job are you a strategic leader who thrives in managing high-stakes security projects? do you have a track record of overseeing large-scale operations, ensuring projects are executed flawlessly, on time, and within budget? if so, this is your opportunity to work from home while leading cutting-edge security initiatives for fortune 500 companies and government agencies worldwide. what you’ll do own security project execution oversee the full lifecycle of complex security projects—from bidding to deployment—ensuring alignment with client needs and company standards. develop strategies to keep projects on time and within budget while maintaining the highest level of security compliance. vendor & partner management build and maintain strong relationships with vendors and technology partners. negotiate contracts, manage procurement, and ensure we have the best security solutions in place. team & resource leadership work hand-in-hand with project managers and internal teams to forecast needs, allocate resources, and keep everything running smoothly. provide clear, structured leadership to ensure that tasks are executed effectively, even in a fast-paced, remote environment. drive process improvement & complian...
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. hey there! david kennedy recruitment is on the lookout for an amazing latam based freelance recruiter to join our team. if you're a true hunter and love connecting talented individuals with our clients needs we want to hear from you! this freelance role offers a commission-based structure, meaning your earnings will be directly tied to your successful candidate placements. position: freelance recruiter location: remote: anywhere in latam employment type: freelance - able to invoice remuneration: commission per placed candidates responsibilities: dive into various channels of your choice like job boards, social media, and networking to find and attract top-notch candidates conduct interviews, assess qualifications, and determine the perfect fit for specific job roles work closely with our service delivery manager and managing director to make the recruitment processes run smoothly for our candidates keep a steady pipeline of talented candidates for future opportunities and build lasting relationships with them coordinate interviews between candidates and hiring managers like a pro keep candidate profiles in our ats well-described and updated for future reference requirements: proficient in english (spoken and written) - this is a must! it is essential to be able to take on roles and source candidates within the entire latam region previous experience recruiting internationally and flexibility with...
We’re seeking an enthusiastic business development account executive looking for an opportunity to be rewarded for outstanding sales results. this opportunity requires an executive level leader with progressive, on-the-spot, critical thinking ability; who will apply his/her experience and education in a highly self-directed and fast-paced environment. the position is an inside sales position that balances between handling inbound lead inquiries as well as digital outbound prospecting focused on identifying and qualifying business opportunities. share the outplex 20+ year success story and get paid! essential duties & responsibilities: prospecting, sales administration and lead generation contacting business executives. follow-up on leads via different channels and sources. achieve weekly/monthly sales meeting appointment targets. collaborate with sales leadership targeting new business. ability to perform research within linkedin and other public sources to find the proper contacts and tailoring messaging to those prospects. contacting potential clients via linkedin, email or phone to establish opportunities. creating new email templates, call scripts, and messaging sequences. testing different messaging approaches to inspire and engage prospects. set up follow-up meetings with outplex sales executive. skills and requirements: 2+ years in a business-business sales environment. preferred experience in bpo sales, software or related services. documented track record of success in prospecting. excellent communication and presentation skills. goal and results driven. an asserti...
About the job: at hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. we’re looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come. this key account manager is responsible to drive sales growth and strengthen relationships with key retail accounts by developing and executing tailored strategies that align with hasbro's business goals. responsibilities: this kam will have as a main client el Éxito. the objective is to ensure profitability, meet quarterly sales targets, and manage key performance indicators (kpis) while maintaining a high level of customer satisfaction and optimizing the cost of business (cob). this key account manager will be required to solve a variety of problems related to sales performance, customer relations, and inventory management. this includes identifying and addressing issues such as discrepancies in sales forecasts, resolving stock shortages or surpluses, credit note management, and ensuring the smooth execution of marketing or promotional activities. the kam is empowered to make decisions to improve sales strategies, optimize account performance, and enhance customer satisfaction. this role works within defined guidelines but must leverage their problem-solving skills to adapt quickly to challenges...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for someone with a strong media and advertising foundation; well versed in google campaign manager, meta ads manager, linkedin ads, planning, presenting, executing, and optimizing all media strategies. our ideal candidate thrives on data and is adept at using it to craft the highest performing campaigns possible. we’re seeking someone who is well organized, attentive to detail, and most importantly is as passionate as the rest of our team is about driving results overnight and building stronger brands over time. above all, we think having the right positive, engaged personality is crucial for our work culture and to create a passionate tie to our agency’s thriving team philosophy. media planning & strategy develop comprehensive media plans aligned with client goals and target audiences. conduct in-depth research and analysis to identify optimal media channels and strategies. determine budget allocation across channels bas...
We are seeking a skilled lead developer to join our growing team and play a pivotal role in leading and mentoring a team of mid and junior engineers while driving the development and scaling of our platform. the ideal candidate is proficient in aws, saas, and full-stack development, with a proven track record of delivering enterprise-level solutions. as a lead developer, you will be expected to lead by example, providing both technical expertise and team leadership. this is a unique opportunity to guide a team, ensure high-quality code, and foster an environment of collaboration, innovation, and continuous learning. responsibilities lead and mentor a team of mid-level and junior engineers, fostering their technical growth and professional development. drive the execution of engineering deliverables with limited supervision, ensuring high standards of quality and efficiency. proactively identify and resolve technical challenges, removing roadblocks to keep the team on track. oversee the development of technical solutions, ensuring alignment with business requirements, architecture guidelines, and project timelines. participate in and conduct code reviews, providing constructive feedback to improve code quality and adherence to best practices. collaborate with product managers, stakeholders, and cross-functional teams (design, operations) to translate business requirements into scalable, technical solutions. promote continuous improvement in software development practices and processes, identifying opportunities to optimize workflows and code efficiency. design and implem...
We’re looking for a highly skilled ai engineer to help us design, build, and scale intelligent systems across our next-generation global hr tech platform. as an early-stage startup, we’re looking for someone who thrives in dynamic environments, is passionate about automation and ai-driven innovation, and brings hands-on experience developing ai/ml solutions within enterprise-grade saas platforms. you’ll work cross-functionally with product, data, and engineering teams to develop models that improve user experience, automate decision-making, and support smart hr and payroll solutions. this role reports directly to the head of engineering. what you’ll do design and implement machine learning models to solve hr-specific challenges (e.g., intelligent automation, anomaly detection, personalized experiences) collaborate with product managers and engineers to bring ai features to life across the platform develop and optimize data pipelines to support model training and inference research and apply nlp, llms, and other ai/ml technologies to streamline and improve hr workflows monitor model performance and retrain/improve based on feedback and usage build scalable ai solutions using cloud-native tools (preferably aws) contribute to data governance, ethical ai use, and compliance what you’ll bring 4–6+ years of experience as an ai/ml engineer or data scientist, ideally with startup or saas exposure strong understanding of supervised/unsupervised learning, nlp, neural networks, and generative ai proficiency with python and ml frameworks like tensorflow, pytorch, hugging face, or...
Job description unlock global tech opportunities - embrace work-life balance with work from home perks! are you ready to embrace a cyber security career that transcends borders, leaving a global legacy of protection and innovation? as an ilmm (intelligence last mile monitoring) engineer , you'll hold a pivotal position at the forefront of cutting-edge technology, safeguarding not just one company, but a myriad of clients worldwide. in this role, you won't have to leave the comfort of your homeland to grasp this unique global opportunity. embrace the convenience of a permanent work-from-home arrangement, offering you the freedom to work from any corner of your country while being connected to a diverse and dynamic team dispersed across the world. job description we are looking for an intelligent and customer-focused noc engineer to join our exciting new team. this is an opportunity to join a cloud network security rocket ship to take part in making the future of sd-wan today. here’s an overview of your future role: employment type: indefinite term contract shift: rotative work setup: remote/work from home what do you need to succeed? must have english proficiency at level c1-c2 education in network engineering or a related field required availability for 24/7 rotating shift coverage and on-call support as necessary is required background as an experienced support engineer (tier 1-2), it system administrator, or in noc or network operations engineering roles within web/network/information security companies is required strong oral and written communication ski...
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al talento humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales. actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional. we are looking a head of sales with a strategic mindset and proven results to lead growth efforts in the u.s. market. this professional will be responsible for designing strategies from scratch, managing key relationships, and building high-performing sales teams while representing the company at high-impact events. key responsibilities: design and implement growth strategies to capture new business opportunities and increase market share in the b2b u.s. market. manage relationships with key clients, both current and potential, maximizing account value. identify new business opportunities based on market trends and data analysis. build and lead sales and growth teams, fostering a high-performance culture. represent the company at networking events and conferences, strengthening brand presence. analyze sales metrics to optimize strategies and maximize results. essential requirements: 5+ years of experience in b2b sales, account management, and growth strategies in the u.s. market. proven track record of successful execution of commercial strategies. experience att...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
Purpose & overall relevance for the organization: support the personnel documentation process of employees and compliance with the current country legislation. key responsibilities: ensure receipt of mandatory documents to begin the hiring process and respective contact with the new employee, receive mandatory personal documentation, in accordance with local laws. follow with the respective registration in the systems and ensure the new employee’s contract is signed according to law. ensure the signing of legal documents and company policies once the worker has been hired or anytime is needed for the updating of a labor document that requires a digital signature during the employee lifecycle. exit management (administrate involuntary, voluntary, and retirement exits) ensures the related document kit for signing and ending the relationship according to chilean law. responsible for employment contracts, renewals, and annexes to the contract. ensure the correct registration in the government system. ensure the execution of document management (filing of documents, contracts/letters, certificates, and others), and correct registration with the local government system. prepare the required documentation in case of demands, audits, or inspections (e.g ministry of labor and employment, internal audits) in order to comply with the legislation and company guidelines. maintain updated personnel file information and hr database within the employee lifecycle. sap update of medical licenses assist employees in legislation-related issues, as well as the company’s policies and procedures,...
Description javier lemus left the organization weeks ago, since he got a new position in the different company. we want to hire a new member to support the latam network and take care of the business. in latam we have close to 70 sites and we need this resource to support bau and make sure projects are running and getting completed on time. provide first level support on both network outages and network-related projects. you will be accountable for daily network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined slas. requirements 5+ years of experience in networking (lan/ wan & security) bachelor's degree/diploma in computer science or engineering required; cisco certifications such as ccna, ccnp, fortinet certifications fcnsa, fcnsp and itil preferred. demonstrable experience with cisco firewalls, routers, switches, fortigate utm and implementation experience of these devices. in .net web framework 4.0 & 4.5 and object-oriented programming required. deep knowledge with proven expertise of cisco, fortigate, brocade networking products, load balancers, firewalls, routers, switches, utms , wifi(cisco/fortinet/aruba), maintaining and troubleshooting expertise in networking concepts such as iplcs, leased lines, mpls, ti/t3/ e1, voip, vpn tunnels etc. proficient configuring wan links, vlans and protocols such as tcp/ip, snmp, ospf, bgp, rip etc. solid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y proven experience i...
Requisition id: 221012 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose security assurance within security services is responsible for reviewing privileged accesses and configurations on a scheduled basis to identify areas where access and configurations have been changed without cause. demonstrating security operation teams adhere to defined processes and procedures, supporting the achievement of the bank’s information security objectives. reviewing operational practices, reporting gaps, and working with the process owners to achieve resolution of any identified deficiencies. identifying and managing compliance related issues, tracking of it risks as well as other key performance indicators. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. review access to systems including critical information assets (cia). validate that access was due to sanctioned and documented activities (e.g., change records) ensure that configurations are changed with cause and appropriate documentation. identify malicious activity. conduct detailed, risk-based evaluations/monitoring of information technology (it) controls utilizing the bank’s information security standards and regulatory requirements review reports to investigate, escalate ...
Enterprise cs specialist as an enterprise cs specialist, your role will involve overseeing the entire lifecycle of technical projects and leading the enterprise cs team. this includes planning, executing, and concluding projects, defining their scope, establishing timelines, efficiently managing resources, and ensuring successful project delivery within a specified budget and timeframe. responsibilities manage a portfolio of high-value enterprise accounts build strong, long-lasting relationships with key stakeholders at client companies proactively identify customer needs, challenges, upsell, and cross-sell opportunities develop and implement strategic account plans to drive adoption, retention, and growth manage customer onboarding and ensure successful product implementation track and report on key customer success metrics (e.g., renewals, net promoter score) serve as a subject matter expert for complex client inquiries and escalations, providing advanced troubleshooting and problem-solving skills. collaborate with the product development team to provide feedback on client needs and help prioritize feature enhancements and product roadmap decisions. analyze data and metrics related to customer satisfaction, usage patterns, and churn rates to identify trends and opportunities for improvement. develop and execute strategies to increase customer retention and reduce churn. participate in strategic planning sessions to help define the overall direction and goals of the customer success department. cultivate strong relationships with key stakeholders at client organizatio...
About netskope today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. we realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started netskope to redefine cloud, network and data security. since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in santa clara, st. louis, bangalore, london, paris, melbourne, taipei, and tokyo. our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. from catered lunches and office celebrations to employee recognition events and social professional groups such as the awesome women of netskope (awon), we strive to keep work fun, supportive and interactive.visit us at please follow us on and twitter. about the position: we are seeking a results-driven gtm process and tools manager to lead the development, delivery, and continuous improvement of go-to-market (gtm) products and services. as the gtm process and tools manager, you will act as the bridge between the marketing and sales teams and the it organization, ensuring alignment on business needs and solution delivery. you will strive to drive innovation and deliver measurable business value by collaborating closely with stakeholders to define product vision, build quarterly roadmaps, and align priorities. this role requir...
We want you on our team️️ join our team of professionals, in a firm with more than 20 years of success! at our firm, we not only build careers, we work for the well-being of our collaborators, offering them valuable opportunities for professional and personal development. we want to tell you that! you join a multidisciplinary work team, in which you will always find support on technical issues such as ifrs, tax, foreign exchange, legal, payroll and labor. additionally, we have a monthly training program on technical topics and personal development, which allows us to keep our professionals up to date. we are currently looking for a payroll assistant for our work team. what will be your goal? ensure the timely processing and delivery of payrolls and social security, within the assigned times, complying with the legal requirements and standards requested by the client. what are the benefits and contractual conditions? we promote the well-being of our collaborators, providing opportunities for professional and personal development. we generate closeness with our collaborators and clients, thanks to our professionalism, great organizational climate and excellent human quality. you will also be able to access: indefinite term contract. supplementary teleworking in the city of bogotá. basic salary of $1,749,000 + non-constitutive bonus salary of $174,000 hours monday to friday from 07:30 - 05:30 with availability on some saturdays during closing seasons. 2 additional days of vacation 2 family days lens help birthday detail bonus per grade funeral insurance pending what requiremen...
The role sinclair is looking for a key account manager in colombia, to the southern region of bogota. the purpose of the role is to deliver the ebd portfolio sales targets and objectives in the defined territory. this includes responsibility for all ...
Plan a technologies is seeking an experienced project manager to oversee projects from initiation to delivery, ensuring that all initiatives are completed on time, with high quality, and within budget. the projects will vary in size and complexity, a...
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