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Company description sutherland is seeking a reliable and detail-oriented person to join us as an actimize support engineer. we are a group of driven and hard-working individuals. if you are looking to build a fulfilling career and are confident you h...
Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you we would love to have you join us! job description we are looking for an experienced and experienced process improvement leader to join our lcs operational excellence team. you will lead programs to improve processes, increase efficiency, and implement sustainable changes across our organization. the process improvement leader will report to the business process excellence manager and support lifecycle services (lcs) in delivering on their targets by guiding change and implementing programs that reduce costs, increase efficiency, and enhance the customer and employee experience. our projects aim to deliver yearly savings and lead long-term results. you will work in collaboration with a diverse team of business process leaders and subject matter experts. you will also build relations with different departments to enhance visibility on main programs, ensure projects are prioritized, guide agreement, and meet main goals. your responsibilities...
Requisition id: 226793 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose the team global banking and markets engineering (gbme) is the fast-moving, award-winning technology engine that powers scotiabank’s corporate, investment banking and capital markets businesses. the role gbme is searching for software engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. the successful candidate will have a strong technical and engineering mindset. you will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within gbme. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed partner with architecture on the design and integration deliver and enhance new and current solutions and applications be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation design, deliver and implement a database schema design test set...
Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our modern offices provide different amenities such as casual attire and free beverages. additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a infrastructure architect you will be responsible for lead end-to-end architecture design and implementation for microsoft 365 and azure infrastructure solutions. some of your responsibilities are but are not limited to: lead the end-to-end architecture, design, and implementation of microsoft 365 and azure infrastructure solutions. deliver tailored cloud solutions that align with client needs, including hybrid migrations, workspace modernization, governance frameworks, and identity/security architectures. serve as the primary consultant, driving strategy, implementation, and client enablement across professional services and staff augmentation initiatives at bitsummit.com. partner with cross-functional teams to enhance cloud performance, optimize costs, and strengthen resilience. create and present proposals, architectural diagrams, and proof-of-concept deliverables. mentor junior consultants, deliver client trainin...
Job description visa university (vu) is seeking a data & analytics manager to join the global sales training team. you will support the global and regional teams by articulating the impact of vu learning initiatives and providing operational insights for data-driven decision-making through your expertise in data analysis and visualization. you will play a crucial role in data governance and process management and contribute to our learning data experience. responsibilities: business and data analytics be an innovative thinker passionate about brainstorming and implementing creative ways to use learning and secondary data (such as people or talent data) to measure the impact of visa university programs. extract and understand data to form opinions on how to best help and derive relevant insights for our stakeholders. collaborate with global and regional learning teams to understand their reporting and analytics needs and deliver solutions that meet these needs. work with stakeholders throughout the organization to identify opportunities for leveraging learning data to drive business solutions. visualization & reporting act as a strategic business partner, fostering strong relationships with key stakeholders to promote a data-driven decision-making culture. create repeatable templates for global and regional teams to leverage with stakeholders (i.e. monthly global and regional updates, participant ‘heat maps’ to track completions, etc.) translate complex data sets into clear and actionable visual insights that resonate with various stakeholders. partner with internal stakeh...
Requisition id: 225801 employee referral program – potential reward: $0.00 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose responsible for providing a consistent and timely approach for workforce security screening (wss) review and adjudication activities, including but not limited to screening administration, responding to inquiries, and reporting. this role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. initiate ongoing screening for active workers as required. collaborates with key stakeholders throughout the workforce security screening process. assesses and interprets the level of complexity of wss files that require adjudication (tier i, ii, and iii), escalates as required. conducts tier i review (identify discrepancies and errors) and adjudication (fte and contingent workers as required). monitor, track and report on wss activities and kpis to identify trends and program improvement opportunities. training new team members on processes and procedures. continuously improve the training experience and update desktop procedures, training guides and job aids as necessary. ensures proper usage of knowledge management and case management tools to effectively respond to, document and monitor wss activities. determines and commu...
Description: we are seeking a talented individual to join our administrative team at marsh mclennan. this role will be based in bogotá, colombia o mexico city, mexico. this is a hybrid role that has a requirement of working at least three days a week in the office. as an adminsitrative assistant, you will ensure that work runs smoothly for our senior business leaders by keeping them organized and providing day-to-day administrative support, including travel arrangements, calendar management, expense tracking, project management, document preparation, and correspondence. you will have the opportunity to interact with different areas of marsh mclennan and can look forward to a career with many opportunities to learn, grow, and advance. we will count on you to: successfully and consistently complete a variety of administrative tasks for core clients. collaborate with other administrative assistants/executive assistants to ensure fluid and flawless execution of duties. manage comprehensive calendars, designing schedules that align with high-level priorities and goals. proactively identify opportunities for internal and external meetings, interviews, and follow-up meetings. develop a knowledge base of projects, key clients, and internal support functions to support business goals and objectives. deliver a positive service experience to clients and build and maintain trusted relationships. what you need to have: previous executive assistant experience supporting business leaders or consultants. fluency in english is required. proficiency in microsoft office suite; basic knowledge...
Description : the opportunity hitachi energy is currently looking for a sales specialist for power quality products in high voltage business. as part of the hub latam in power quality product group the ideal candidate must enjoy working in a dynamic, fast-paced business environment. sales specialist work focuses on a combination of general sales and marketing work including: the ability to multitask & delivers within timelines is essential. the candidate must have excellent communication skills face-to-face and/or remote sales to new or existing customers. assessing customer needs and suggesting appropriate products and/or solutions. planning, developing, and delivering the marketing strategy for products works independently with general supervision. self-motivated and problem-solving approach, also to influence others within the job area through explanation of facts, policies and practices how you’ll make an impact you are responsible for sales target of power quality products in latam region (excluding brazil) handling the sales enquiry, technical closures, handling commercial negotiations and finalizing contracts with customers for power quality products. craft bids that align with hitachi energy’s policies and power quality portfolio, providing efficient and cost-effective options. set the tender strategy and manage all aspects of the bid, including commercial, technical, financial and risk management, maintaining hitachi energy standards. keep a close eye on market trends and identify customer needs while working closely with our product management team to stay ahead o...
Top reasons to work with tdcx attractive remuneration, great perks, and performance incentives comprehensive medical, insurance, or social security coverage world-class workspaces engaging activities and recognition programs strong learning and development plans for your career growth positive culture for you to #bemore at work easy to locate area with direct access to public transport flexible working arrangements be coached and mentored by experts in your field join a global company, winner of hundreds of industry awards what is your mission? manage and utilize metrics to drive positive change in areas such as service level agreements, productivity, customer satisfaction, quality, nps and contact rate. work with direct reports to find learnings from real life situations to set and improve metric-based goals; consistently drive teams towards higher performance and quality expectations. monitor costs and losses incurred by managing team’s contribution to the greater customer experience budget. ensure employee happiness by working with leads to create strong connections with the whole team and utilize effective communication to help translate the mission of our client into meaningful and clear goals. maintain ultimate responsibility for team structure, recruiting, on-boarding and training by working with outmost leadership, direct reports and other business partners. use learnings from team members to identify opportunities and advocate for product improvements that support the team’s strategy and the needs of the customer. navigating the team to ever changing land...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :) what you will do - research new vendors to improve processes; - manage candidate onboarding, ensuring legal compliance; - handle monthly payment processing; - support monthly, quarterly, and yearly financial closing; - identify and apply finance process improvements; - collaborate daily with international teams across time zones. must haves - bachelor’s or master’s degree in finance, accounting, audit, or business; - 1+ years of experience in accounting, ar, or billing (it industry preferred); - proficient in excel, google sheets, and gsuite (including formulas, pivot tables, and dashboards); - strong written, verbal, and presentation skills in english (upper-intermediate or higher); - excellent analytical, research, and problem-solving skills; - able to work independently and in a collaborative team; - strong time management with attention to speed and accuracy. nice to haves - knowledge of onboarding and compensation processing; - experience with sage intacct and jira; - familiarity with looker studio, power bi, google analytics, or similar tools; - familiarity with us accounting, payroll, and finance operations. the benefit...
Job description enrich the patient and consumer experience by working closely with multidisciplinary teams to drive marketing engagement, positioning and customization across stakeholders. support eye care portfolio strategy and tactical plan for latam northern cluster. gather insights externally and internally to guide marketing campaigns development for hcps, customers and consumers, operating within abbvie business code of conduct, policies and all applicable laws and regulations. qualifications lead the tactical design and implementation of innovative marketing initiatives delivering holistic solutions, multi-channel opportunities to strengthen campaigns, multi-stakeholder initiatives and interactive and customized content for hcps, customers and consumers. play an active role with the in field team and manage the clm process to support ift in the tactical execution across the region. participate and contribute on trade marketing plans, design and execution, for otc/otx categories across portfolio. strengthen brand team insights gathered from across stakeholders to form a marketing perspective on brand issues, competitive positioning, and market dynamics, drawing actionable insights from sales data, promotional performance, and other relevant metrics to inform decision-making. creating and managing project timelines, including tasks, dependencies, and milestones. planning, allocating, and monitoring marketing and sales support budgets to ensure efficient resource utilization. bachelor’s degree in marketing or equivalente 1-3 years marketing experience, ideally a di...
Requisition id: 225449 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose contribute to the overall success of global hr technology ensuring specific individual goals, learning opportunities, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures. accountabilities champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. collaborate with teammates to plan, design, develop, test, and maintain web-based business applications. this team is located in both canada and colombia. develop and unit test applications in accordance with established standards. apply best development and design practices and participate in peer reviews of solution designs and related code. understand java technologies. develop, refine, and tune continuous integrations between applications. analyze and resolve technical and application defects with excellent troubleshooting and debugging skills. assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. adhere to high-quality development principles while delivering solutions on time. provide third-level support to business users. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and deci...
This is a remote position. schedule: monday-friday; 8:00am-5:00pm ontario time the sales tax analyst will play a key role in ensuring compliance with various state (us), federal and provincial tax rules and regulations. this position will support the finance team, including sales tax invoice review, remit, approval, compliance, audits, research and ad-hoc projects. this is an opportunity to work in an environment where your actions, insights and analysis will directly contribute to the success of the finance function. essential duties and responsibilities to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. other minor duties may be assigned within an accounting clerical function. actively perform the canadian and us sales tax review function. this will include the review and approval of selected transactions for sales tax compliance and working with internal and external stakeholders to make corrections and adjustments as required reconcile and analyze monthly tax account balances and details to confirm their validity and investigate variances accurately prepare and file all assigned commodity tax returns prior to the legislated deadlines, as well as review and reconcile related notices of assessment assist in the response to state, federal and provincial government sales tax audits including the gathering of information and drafting of responses (and gathering information) to government audit queries work with senior leadership on special ad-hoc projects such as process improvements, risk reviews and...
Id de la solicitud: 213696 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech. purpose contributes to the overall success of the international technology cca ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. champions a high performance environment and contributes to an inclusive work environment. works closely with all units within business line, business / country users and team members to understand business processes, user requirements that drive the analysis and design of quality technical solutions. participate in the systems implementation process by defining business requirements and processes, developing test strategies and test cases, performing testing (by identifying, evaluating, escalating, resolving problems and supporting other team members), defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support. participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining user requirements, assisting in the development o...
The high-performing global monetization strategy & operations (mso) organization is essential to enabling tiktok's advertising business growth. we partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams. we're looking for a strategy & operations manager who will cover the andean region as part of the spanish speaking latam team, be responsible for building strong partnerships with sales leaders & teams, drive key functions of the business including analytics & reporting, planning & forecasting, and strategic projects. we are looking for someone who is eager to be a part of a dynamic, high-growth, fast-paced environment, and will partner with and support cross-functional teams as well as the monetization strategy & operations team at large. this person should have strategic thinking capabilities, be detail-oriented, a self-starter, able to wear multiple hats, have the ability to identify issues and take the initiative to solve them, and be comfortable operating in ambiguity. what you will do: - partner with stakeholders across the business to identify revenue opportunities, translate them into concrete go-to-market levers, drive and track progress, and measure impact - build reports and dashboards that highlight business kpis and drive sales intelligence - manage revenue planning: target setting, forecasting, partnering with leadership teams in maintaining an accurate ...
Application managementbogota+1 more what's this role about? ensure all requests, incidents, and queries are triaged in service management tool within agreed slas. evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. perform requirements analysis. document and communicate the results of your efforts. work closely with clients, technicians, and managerial staff. ensure solutions meet business needs and requirements. perform user acceptance testing. what skills and experience do you need? experience working with customers. experience with sql or ms excel for data processing or reporting. high knowledge of english and portuguese languages (> 70% level). knowledge in database administration sql. knowledge in ms dynamics is a plus. capable of identifying trends and using statistics to interpret data. ability to evaluate the current environment, gather needs, and propose a recommended cm solution. basic understanding of how the internet works (servers, packages, ips, clients, . curiosity and business acumen. self-starter and driven. very good analytical thinking focused on details. organized, methodical, and structured approach to work with attention to details. strong written and verbal communication skills. what's in it for you? desirable skills windows or linux administration. ms dynamics. previous experience in analyst positions. some technical skills and understanding of the software development lifecycle. understanding of developing languages such as vba, c++, python, java. design/architect skills: ability ...
Job description location: cali, colombia chronos consulting is part of the coberon chronos group, an award-winning global leader in permanent and temporary staffing, rpo and business process automation solutions for global multinationals. the group owns and operates 41 offices worldwide. the company chronos consulting’s client is a global organization with an award-winning security platform focused on compliance coverage for workloads across any environment. looking to hire passionate people interested in generating and innovating changes, we are seeking to hire a new engineering director. the role as the leader for the cali office, the director oversees the engineering and operations execution; providing leadership and direction in areas, such as, career development, software development, testing, and operational support activities. reporting to the senior vice president, product strategy & engineering, you will responsible for: the accountability for the solutions to the 3 stakeholders: customers (sla and slo), team (performance, motivation), and owners (efficiency, cost management) the results of the team, measure individual and overall team performance, design strategies and processes to continually enhance team effectiveness tracking both the team’s progress via smart goals, kpi and okrs. managing office cost and efficiency the requirements master´s degree in computer science or management of information systems, or related field required 15+ years of relevant experience managing multiple complex technical projects, with at least 1...
Requisition id: 95441 job category: engineering location: medellin, antioquia, colombia join a company that is passionately committed to the pursuit of a better world through positive change. with more than 65 years of business and technical expertise in , , and , our in tirelessly work toward bettering the industries in which we operate. with practical solutions that are safe, innovative and sustainable, we think globally while acting locally. join our project delivery group (pdg), a dynamic team of professionals passionately committed to world-class across the globe. with expertise in studies, asset building and operations, and industry-leading efficiencies, our best-in-class team leverages methodologies, governance and systems that are unparalleled in the space. are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? we look forward to hearing from you. ready to take the next step in your career? at hatch medellín, we’re looking for a highly motivated senior electrical engineer to join our pdg team. qualifications and skills: degree in electrical engineering proficient in etap for electrical calculations (short circuit, load flow, protection coordination, arc flash, and grounding grid) strong knowledge in technical specifications for large motor/generator assemblies, including high-voltage switchgear, transformers, starters, and associated electrical protection systems experience with lighting design software, especially dialux advanced knowledge of ntc 2050, retie, retilap, and international stan...
Job description the technical account management (tam) team is tasked with supporting clients using visa’s dispute platform (visa resolve online – vrol). support includes, but is not limited to, troubleshooting user interface, batch file, and api (soap and rest) issues. read on though, it gets more interesting. as a senior consultant in technical solutions, you will be responsible for providing integration and post-launch support to acquirers, issuers, third parties and internal visa partners. you will be expected to handle escalated support requests, and work with other teams inside and outside visa’s client services (cs) organization. a senior consultant is responsible for acting as a subject matter expert, a consultant, trainer, and mentor to colleagues across the organization. this is not just an issue-in, issue-out kind of job. we are looking for creative troubleshooters who want to join us in our efforts to modernize how we work and to affect change throughout the organization. we are moving from a waterfall, reactionary model to an agile model where we proactively work with our clients to address their business needs. the ideal candidate will be one part business analyst, one part technologist, a dash of product manager and have serious customer service chops. essential functions • act as primary technical point of contact for medium to high complexity clients, stakeholders, and implementation/consulting projects. • manage and troubleshoot escalated technical problems, work with development, product, operations, and client technical/business teams with a high degr...
What you’ll be doing 1.supports the implementation of related people strategies and standard operating procedures to support the achievement of the overall organisational strategic and operational objectives. 2. supports in the delivery of processes and procedures for the organisation and ensures timely and accurate reporting of information. 3. undertakes end-to-end processes and systems to best requirements, operational needs and best value. 4. undertakes activities that contribute to the implementation of organisational policies and procedures, ensuring required updates in policy are included, and the mission and strategic vision are clearly communicated. 5. contributes to the delivery of specified function personnel record keeping related to matters such as new hires, employee reviews, promotions, transfers and separations. ensures that personnel records meet all standards of accreditation. 6. supports in the implementation of ways to improve people processes. the skills you’ll need regulatory compliancedata analysiscommunicationkpi/metric monitoringissue resolutionchange managementperformance managementbusiness process improvementstakeholder managementpolicy designproject/programme managementdecision makinghr operationsgrowth mindsetinclusive leadership our leadership standards looking in: leading inclusively and safely i inspire and build trust through self-awareness, honesty and integrity. owning outcomes i take the right decisions that benefit the broader organisation. looking out: delivering for the customer i execute brilliantly on clear priorities...
Job description company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description visa is seeking a highly motivated finance business intelligence (bi) support analyst to join our corporate technology support organization. the ideal candidate will thrive in a cross-functional team environment and provide operational support for mission-critical finance bi applications. this role is integral to ensuring high availability, optimal performance, and minimal business disruptions. additionally, we are seeking an experienced ormb specialist with a strong background in end-to-end ormb implementations. the ideal candidate will have expertise in developing and enhancing ormb building algorithms, batches, ui, scripts, and other configurations. responsibilities include managing the ormb environment, installing and maintaining the ormb application and threadpools, and providing production support for ormb and other financial systems. the role will require at least 50% of the time dedicated to production s...
Btab provides ecommerce and social commerce solutions to help businesses succeed in both the online and offline space. btab is not only a technology company but also a business hub. the role job description we are seeking a highly skilled and experienced senior accountant with a strong focus on us generally accepted accounting principles (gaap). the successful candidate will be responsible for managing and overseeing various aspects of financial accounting and reporting, ensuring compliance with us gaap standards. the senior accountant will play a key role in maintaining accurate financial records, preparing financial statements, and supporting audits. additionally, they will collaborate with cross-functional teams to provide financial insights and contribute to strategic decision-making. the senior accountant will be a key contributor to our finance team, playing a vital role in maintaining financial accuracy, ensuring compliance, and providing valuable insights for strategic decision-making. if you are a detail-oriented professional with a solid background in us gaap, we invite you to apply for this challenging and rewarding position. responsibilities: verify, allocate, post and reconcile accounts payable and receivable produce error-free accounting reports and present their results analyze financial information and summarize financial status spot errors and suggest ways to improve efficiency and spending provide technical support and advice on management accountant review and recommend modifications to accounting systems and procedures manage accounting assistants and bo...
Job title collections team lead americasexternal job advert job title: collections team lead americas position type: permanent location: bogota, colombia job family: collections about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will lead a collections team to ensure timely debt recovery and maintain positive relationships. responsibilities include overseeing collectors, developing strategies, analyzing data to optimize performance, and meeting kpis and slas. a strong background in collections, strategic thinking, team building, and talent development is required. in this role you’ll: lead and support a diverse team of professionals to achieve collective goals. ensure timely cash collections by collaborating with collectors on their portfolios, supporting achievement of kpi and sla targets, providing guidance and mentorship to enhance performance, and identifying opportunities to improve processes, people, and systems. facilitate investigations and negotiations with customers or sales teams to address and resolve escalated issues and concerns. monitor and review cases or escalated situations to ensure prompt and effective resolution. proactively identify and initiate demand management processes to drive continuous improvement opportunities...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it possible. you will improve value and service to your customers and improve supply chain efficiency. in addition, you will use internal and customer data to optimize plans and to support joint initiatives with strategic customers. how you will contribute you will: be the single point of contact for your customer portfolio manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers work with the order fulfilment team to report on kpis, including root-cause analysis and improvement initiatives use customer data to monitor on-shelf availability, depot-to-store service, stock holding and promotional sales. use this information to drive decision making internally and with the customer in ways that maximize service levels and sales what you will bring a desire to drive your future and accelerate your career and the following experience and knowledge: experience in cs&l and with customers experience in fast-moving consumer goods or consumer packaged goods company strong analytical and problem solving skills sap knowledge and expertise in ms office customer orientation, strong influencing and communication skills strong focus on delivering productivities, servic...
Responsibilities / tasks this role is a critical driver of commercial excellence and product portfolio growth across the lam region. combining the core elements of sales enablement and service product management, the position ensures that frontline sales teams are equipped with the tools, processes, training, and support required to win in the market—while also steering the adoption and performance of the lpt service product portfolio locally. the role directly supports regional bu heads of service by aligning global strategies with local execution, ultimately boosting revenue, win rates, and customer retention. key responsibilities: sales enablement: develop and roll out playbooks, value-based selling tools, and customer-facing materials tailored to lam service offerings. drive crm usage and pipeline discipline, improving forecast accuracy and opportunity visibility. lead onboarding and upskilling initiatives across the regional service salesforce (commercial and technical). align sales processes, kpis, and best practices across the lam countries. support strategic pricing execution and value communication in collaboration with product management. ensure the adoption of sales enablement platforms, dashboards, and reporting tools to measure impact. service product sales support: act as the regional interface between bu service product management, product development, and country teams. ensure that all relevant lpt service products are visible, understood, and positioned correctly in the lam market. provide input to strategy development by analyzing market trends, installed ...
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Cgi bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the etl developer. l2 support role at cgi cgi bogota, d. c. capital district, colombia 2 days ago be among the first 25 applicants join to apply for ...
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