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OPERATIONS COORDINATOR

When redbull was founded in austria in the mid 1980s, it marked the launch of not only a new product but also a unique marketing concept. the first can of redbull was sold in austria in 1987, creating a whole new product category – energy drinks. tod...


KEY ACCOUNT AND TRANSPORTATION PROCUREMENT SUPERVISOR

Key account and transportation procurement supervisor join to apply for the key account and transportation procurement supervisor role at ups. this role involves managing procurement activities in the transportation sector, ensuring cost optimization...


FCL IMPORT ANALYST

Join our team as an fcl import analyst! are you passionate about international logistics and looking to take your career to the next level? we're seeking a detail-oriented and proactive fcl import analyst to manage and coordinate full container load (fcl) import shipments into the u.s. at awa, you'll work with a dynamic team to ensure timely, accurate shipments while delivering exceptional service to our customers. if you're organized, a strong communicator, and ready to thrive in a fast-paced environment, this opportunity is for you! what you’ll do: • collaborate with shipping lines, freight forwarders, and customs brokers to ensure smooth and timely import operations. • track, monitor, and provide updates on shipment status to all relevant parties. • prepare, review, and submit documentation like bills of lading and invoices for customs clearance. • resolve shipment discrepancies, address delays, and find solutions to unexpected challenges. • maintain compliance with international trade regulations and company standards. • ensure accuracy in shipment data using cargowise and provide timely invoicing for every shipment. what we’re looking for: • experience: 2-3 years in freight forwarding or u.s. imports (cargowise experience is a plus). • skills: strong communication, critical thinking, organization, and time management. • values: integrity, accountability, curiosity, and respect. why join us? • a supportive team that values professional growth. • exciting challenges in the fast-evolving logistics industry. • opportunities to make a tangible impact by ensuring smooth and ...


ACCOUNT MANAGER

Company description we take care of our employees, and they take care of our customers! become a member of a global community! the international logistics industry is an integral piece of the global trade puzzle; we make the world go round. global supply chain management is what we do, and at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. expeditors is a global logistics company headquartered in seattle, washington. as a fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our mission we recruit, train, and retain the very best logistics and technical experts the world over. we love to promote from within - more than 50 percent of our employees have been at expeditors for five years or more. our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! job description develop, maintain, and manage expeditors' worldwide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. ensure that the customer's cross-functional and geographical operational requirements are proactively identified and serviced. act as the chief revenue growth c...


SR SPECIALIST PRODUCT SUPPLY INTERFACE

Join to apply for the sr specialist product supply interface role at adidas join to apply for the sr specialist product supply interface role at adidas get ai-powered advice on this job and more exclusive features. purpose & overall relevance for the organization
partner with the market and global teams to secure the best availability for the business within the given cost constraints. responsible for converting demand into supply and providing actionable insights while leading the creation and deployment of innovative planning solutions. responsibilities
performance: drive performance improvements by addressing key drivers, communicating success, initiating and coordinating escalations create visibility on market projected availability and inventory performance
translate commercial needs related to availability and inventory into supply chain requirements/ solutions manage risk/ opportunities related to availability and inventory process owner: responsible for the documentation and enhancement of a specific process (performance, efficiency) and initiating continuous improvement in collaboration with involved stakeholders project support: implementation of a project/ pilot within area of responsibility monitor bu/ channel/ bm performance and perform root-cause analysis, identification of drivers and trends ensure preparation for business control activities (demand & supply meeting, launch, nos & teamwear s&op meetings) coordinate and execute performance improvements across teams: af escalation, early call-off, other exceptions act as the first point o...


IOT SOLUTIONS ENGINEERING SPECIALIST • TELEMATICS

Currently, teltonika de colombia is looking for an iot solutions engineer specialist to join our bogota, colombian office. in this position , you will belong to teltonika telematics technical support team . teltonika’s telematics business unit develops and produces easy-to-use gps tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. using the latest technologies, teltonika sets new standards for the telematics industry. in this role you will: work with various teltonika telematics manufactured gnss tracking devices that embed technologies such as bluetooth, canbus, rs232/rs485 and 1-wire; propose different ways on how to incorporate our devices for various use cases; be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients; troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed; communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields; cooperate with rnd, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time; have an opportunity to go on business trips to visit clients and help them directly implement teltonika devices into their business use-cases; guide colleagues and customers by preparing wiki documentation or training. flexible/optional part/ test and perfo...


FIELD SERVICE TECHNICIAN

18 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. when you join the cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. join our team and help us confront today’s most threatening and complex obstacles! cambridge international systems, inc. has full-time field service technician opportunities available in the following locations: colombia, el salvador, guatemala and doral, fl. qualified candidates for this job must possess a current dod secret security clearance. this position is contingent upon contract award with an expected start date of august 25, 2026. provides installation of c5im systems/sub-systems and supporting systems; technical services for operations and maintenance of c5im systems; integration of audio/visual equipment; and cable installation, including cat 6, fiber optic, control cable, iptv and speaker wire in support of enterprise service desk (esd) services and/or logistics services as required tests components to ensure cables and equipment are within proper specifications troubleshoots and determines system performance issues and provides solutions provides removal and proper disposal of obsolete systems and equipment while adhering to proper disposal and documentation/handling procedures provides support for implementing technical solutions, installing interfaces, and ensuring that devices are operational provides installation, integration, test, and management of systems that support dao pers...


EXECUTIVE PROTECTION – CARTAGENA, COLOMBIA

Executive protection – cartagena, colombia job location: colombia (cartagena) start date: immediate pay: $450-600 (usd) / day + expenses employment type: p/t contractor employer is a us-based private security firm seeking experienced executive protection agents who have prior experience as a solo ep practitioner with protective security experience in colombia . the employer supports a us-based uhnwi client during regular trips (roughly every other month for 7-10 day durations) to cartagena, colombia for both business and pleasure. this is a long-term contract with an irregular schedule, so primary and secondary agents will be selected on a rolling basis to meet the needs of the client. us candidates with backgrounds in 7th and 20th sfg with prior operational experience in colombia are preferred for this position. job duties & responsibilities: provide residential security and executive protection while client is in colombia coordinate logistics with fbos liaise with local authorities when applicable emergency situations arise operate as a solo practitioner and, at times, as team lead of at least one other amcit and multiple ln’s conduct vehicle checks to include service, wash, and fuel for vehicle(s) supporting the client practice opsec and comsec with sensitive and confidential material minimum qualifications (do not apply without meeting these minimum qualification requirements): have prior executive protection experience dealing with high net worth clients must have prior ep experience as a solo practitioner prior experience working with fbos and ports must speak at lea...


EMAIL MARKETING SPECIALIST (FULLY REMOTE)

Email marketing specialist (fully remote) email marketing specialist (fully remote) 1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we're seeking a bilingual email marketing specialist (remote)
people residing in venezuela, colombia, argentina, ecuador, peru, nicaragua
work schedule: monday-friday, 9 am - 5 pm est
language: fluent written and spoken english (c1/c2)

only resumes in english will be considered!

about us
at valatam, we are passionate about building extraordinary remote teams in latin america for growth-minded businesses across various industries, including recruitment, law firms, logistics, b2c companies, and other startups. our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. you will love it here if you embrace our core values: action - you have an action bias. you get things done, fast care - you take pleasure in helping others and doing things the right way outstanding- you have the highest standards and run things like a well-oiled machine dependable - if someone asks you to do something, they know it will get done energy - you bring a positive, enthusiastic, can-do attitude to work every day

the role
we're looking for a perceptive and ambitious person to join our close-knit remote team as a data-driven bilingual outreach specialist. as a valatam team member, you will play a crucial role in orchestrating emai...


OPERATIONS MANAGER

2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are seeking a proactive and experienced customer operations manager to lead our customer operations team within a dynamic logistics environment. this leadership role will oversee the performance, productivity, and development of team members responsible for load scheduling, shipment execution, and real-time updates in our transportation management system (tms). the ideal candidate brings operational expertise, strong leadership abilities, and a customer-centric mindset to drive efficiency, service excellence, and process improvement across the operations team - visa required. key responsibilities: supervise and support customer operations representatives, ensuring accurate and timely load scheduling, shipment building, and customer updates. monitor team performance, provide real-time coaching, and ensure adherence to standard operating procedures and service-level expectations. oversee the integrity and accuracy of data entry into the tms, ensuring real-time updates for visibility and accountability. serve as the primary point of escalation for operations in office, resolving problems promptly and effectively. collaborate with cross-functional teams including day-shift management, dispatch, and customer service to ensure continuity and alignment in operations. analyze operational metrics, identify trends, and implement strategies to optimize workflow and service delivery. ensure compliance with all internal policies and external regulations regarding transportation...


CONTROL TOWER OFR

Title: specialist - ofr location: gsc bog ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. key responsibilities :
· analyze, process instruction/requirements and manage the import/ export ofr operations for different customers. · frequent contact with stakeholders to be aware of shipment status and keep customers timely informed about import processes of their shipments through emails, calls and status reports. · proactive monitoring of shipment status in internal tools (cw1, dhli, fsi3) but also on carrier’s websites. · give support on track & trace activities and performance reporting for shipment management service line. · add value to our customers through continuous improvement initiatives. · cross-training within the team skills / requirements :
students/professionals in industrial engineering, international business, or related fields. · minimum of 1 year in logistics. ofr knowledge is a plus. · good communication in english b2 (verbal and written). · customer service and communication skills. · teamwork and autonomy · employees who have been in the organization for 12 months or in their current role · employees that are not in transition projects #j-18808-ljbffr...


SENIOR SAP TM CONSULTANT

3 days ago be among the first 25 applicants direct message the job poster from softtek sap tm consultant with s/4 hana embedded and sidecar. experience with sap tm master data. experience in so/po/sto order management for p2p and otc processes. experience in automatic and manual planning, freight agreements, charge calculations, and settlements. pi/po integrations with sap tm and s/4 hana. responsibilities monitor, analyze, and resolve incidents and service requests related to the sap tm module. troubleshoot and resolve issues in system configurations, integration, and data flows. ensure timely resolution of user-reported issues and system bugs. perform routine system maintenance, including updates, configuration adjustments, and performance optimization. support testing and implementation of system upgrades, patches, and enhancements. ensure proper documentation of system configurations and changes. user support and training. act as the primary point of contact for end-users, providing guidance on sap tm functionality and best practices. conduct training sessions and create user documentation to enhance user proficiency. gather user feedback and recommend system improvements. collaboration with teams work closely with business stakeholders to understand operational requirements and ensure system alignment. coordinate with the sap functional and technical teams for cross-module support and integration. assist with incident escalation to sap or third-party vendors when required. reporting and analysis, generate and analyze system reports to monitor performance and usage. ide...


TEAM LEAD CUSTOMS

Join to apply for the team lead customs role at dhl global forwarding 1 day ago be among the first 25 applicants join to apply for the team lead customs role at dhl global forwarding get ai-powered advice on this job and more exclusive features. location: gsc bog
monitor regional or global programs (associated with cdz service line) implemented in gsc bog, optimizing, and reducing the complexity of processes, generating efficiency, increasing productivity, and adding value to customers and businesses. title: team leader (cdz)
location: gsc bog
monitor regional or global programs (associated with cdz service line) implemented in gsc bog, optimizing, and reducing the complexity of processes, generating efficiency, increasing productivity, and adding value to customers and businesses. key responsibilities : actively lead the team of specialist and associate agents in charge, looking for operational excellence through respect and results. measure and control the performance of the programs and resources according to the objectives defined during the implementation phase. control the processes within the quality standards and guarantee compliance with administrative rules. actively participate and maintain an excellent relationship with process owners/ business partners. provide timely feedback for the team in charge. define the process and include into standard documentation (toolkit), kpi (smart), roles within the programs and find opportunities for improvement according to the needs of the business partner with the support of opex & transition manage...


PROGRAM MANAGER

Unifycx is growing and we are expanding in barranquilla! we are looking for an extraordinary program manager to join our motivated and ambitious team! what will you do?
as a program manager, you will be responsible for developing and managing key client relationships, with a focus on client satisfaction, retention, and growth. the pm has direct responsibility for the program's success, ensuring the team delivers effectively and efficiently all services provided and meets or exceeds the client expectations. the ideal candidate will have prior bpo/sales experience as well as client management experience.


act as the primary liaison between the client and unifycx, building and maintaining relationships with key personnel ensure all production goals are obtained respective to the assigned account, leading internal strategy resolution meetings, and providing recommendations as to what is best for the account and how unifycx can best help achieve the required goals proactively provide performance updates to the client and unifycx management ensure the account goals, objectives, deadlines, and standards of the clients are met and communicated effectively within the company provide daily interaction with the client to develop the long-term partnership, driving our mutual success work with internal departments and partners to address and resolve client issues and initiatives assist operations with real time metric management and overall quality of performance assist by managing projects to coordinate implementation of new clients’ initiatives and or objectiv...


INTEGRATED LOGISTICS EXCELLENCE MANAGER - 4PL

Build and promote strong relationships with colleagues, designing customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of logistics service providers (lsps) according to customer requirements, overseeing the operational performance of the knil control tower and lsps, as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities deployment of kn products and personalized settings according to customer requirements developing a strong working relationship between business management and operations aiming for a common goal – creating a cohesive team delivering operational excellence serving as the point of contact/escalation for customer concerns at the appropriate level active monitoring of lsp performance and maintaining existing relationships with relevant lsps within scope leading regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions identifying areas of improvement, tracking root causes, and defining preventive actions maintaining and updating customer sops in close collaboration with the business manager your skills and experiences bachelor's degree in international business or related fields previous experience in 4pl and freight forwarding (air, sea, road) experience in supply chain ...


SENIOR FINANCE & OPERATIONS ANALYST

Slang bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the senior finance & operations analyst role at slang slang bogota, d.c., capital district, colombia 1 day ago be among the first 25 applicants join to apply for the senior finance & operations analyst role at slang get ai-powered advice on this job and more exclusive features. we’re looking for our next senior finance & operations analyst! we’re looking for a senior finance & operations analyst to join our team and help us deepen our understanding of the business through data, modeling, and processes. in this role, you’ll support financial planning, control, and reporting processes — and be a key player in slang’s path to profitability across latin america.
what are we building at slang? at slang, we’re teaching professional english across latin america. we’re a global startup operating in over 15 countries in the region, working with hundreds of companies to help their teams master english in real workplace contexts. our platform combines cutting-edge technology and specialized content to offer the most effective learning experience on the market. whether in sales, finance, healthcare, logistics, or law, we help professionals move their careers forward through english. you can learn more about our unique approach at slangapp.com .
what this role is about as a senior finance & operations analyst , you’ll work at the intersection of numbers and decisions. your mission will be to build models, processes, and insights that help us understand our cost struc...


A183-ESG-MATERIALS CONTROL SPECIALIST

Select how often (in days) to receive an alert: we are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. job duties under general supervision, responsible for leading local inventory planning meetings, setting and maintenance of material requirements planning (mrp) data, running analytics to optimize inventory levels, and identifying and redeploying obsolete inventory. role requires an understanding of inventory planning. responsible for the basic inventory management function for the area supported to include: sales order delivery process and reconciliation, reporting to psl leadership key metrics, goods issue and receiving process and developing solutions to address gaps. will interface with procurement, logistics and manufacturing customer service representatives to prioritize orders, monitor lead times, and provide forecast information. the position requires interfaces with the product service lines (psl) and other support groups. this position will also promote lean and continuous improvement initiatives and comply with the company’s safety programs. will have direct impact and responsibility to meet financial goals and objectives for the business. requires completion of a two year degree; a four year undergraduate degree in supply chain, engineering/ap...


CARGO DATA ANALYST

Hey, it's time for you to join us in showing the world that we are the company changing paradigms, revolutionizing the way we see time! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where everyone is capable of everything, where all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. interested in how you'll help us impact our ecosystem? rappi cargo is our b2b logistics as a service (laas) solution. currently, it operates with select retailers and is in constant development. our goal is to become latam leaders in "last-mile as a service" by developing a robust, scalable solution and streamlined operations, helping our partners excel in e-commerce, identifying opportunities both within our operations and in our partners’ businesses. we are seeking a global customer success sr analyst for our cargo team, passionate about technology, with a strong analytical mindset. you will support sales teams by designing growth and operational strategies to maximize value for partners across our 9 countries. as part of rappi, your responsibilities will include: applying growth strategies to increase order potential of small and medium-sized partners managing the collections cycle, including settlement, invoicing, and collections achieving targets for quality metrics identifying process improvements and proposing creative solutions implementing growth campaigns and consulting with ...


SALES MANAGER

Job description • define in coordination with south regional manager, country manager, partners & trading team the import sales strategy and sales plan (per market segment and product line) in order to achieve the budget of the year, market share and growth goals. • drive market development plan by identifying & analyzing market new opportunities for arcelormittal products and trading business line within the country • prospect and develop relationships and sales opportunities with potential new customers by actively communicating and soliciting to the purchasing departments of end-users, service centers, mill depots and steel buyers. • be able to analyze, propose and develop customers with an hav focus. • coordinate and implement the sales plan, driving the engagement of the sales and inside sales teams. • identify demand, coordinate offers with arcelormittal plants and/or trading, quote to customers & coordinate order enter into sap with different back office platforms. • coordinate selling activities within the ami latam domestic mill sales teams to avoid inter-group competition • coordinate orders with the logistics’ team as needed to ensure all customer pricing and mill purchase pricing are aligned to ensure no negative margin sales • utilize all technical resources and coordinate with the cts for specifications, creation of technical protocols, and settling of quality claims • forecast consolidation for each partner or trading supplier giving the view of main customers consumption and general market trend. • constant monitoring & analysis over expected results. • ...


B2B TRANSPORTATION SALES EXECUTIVE

Join our team! estarter is a leading company in colombia offering special passenger transportation services for the business, executive, and tourism sectors. its focus is on providing high-quality solutions optimized through the use of advanced technology, which allows for improved indicators such as cost per person, capacity optimization, punctuality, and service traceability. with over 10 years of experience, estarter has provided services to multinational companies such as toyota, oracle, and mercado libre, consolidating its position as the highest-rated company in special transportation in the country. at estarter , we are looking for a highly motivated b2b sales executive to lead sales strategies and strengthen our market presence. what will your responsibilities be? implement business strategies to expand the company's reach. establish strong relationships with corporate clients and strategic partners. identify market opportunities and develop proposals that align with client needs. manage budgets and ensure the profitability of commercial operations. negotiation and closing of sales. prospecting what requirements must you meet? minimum of 3 years' experience in sales, preferably in the transportation and logistics sector. experience in b2b commercial relations. professional degree in business administration, marketing, economics or related fields. excellent negotiation and deal-closing skills. mastery of crm tools and knowledge of digital sales strategies. excellent command of excel. working conditions hybrid work modality (in-person and remote). flexible hours. base...


PL48: ESG: LOGISTICS SPECIALIST

Permanent

We are looking for the right people - people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. job duties under direct supervision, responsible for the movement of domestic and international goods in compliance with local and international law. role requires knowledge of all possible movement constraints, experience in one or two transport modes (ocean, air or land) and knowledge of hazardous movements. coordinates pre:shipping instructions and works with service provider(s) on movements. coordinates orders for shipment of cargo from point of origin to point of destination, to ensure product meets required delivery in the most efficient method, while interfacing with the customers to keep them apprised of progress. all files must be maintained per shipping requirements. gathers data on value of the service provider and analyzes business and apos short:term needs while planning movement of shipments. requires the use of logistics systems to perform job duties, and ensure correct and timely movement transactions. responsible for recording data measurements to help follow trends in order to identify alternative ways to improve the moves and logistics services to the economic benefit of halliburton. responsible for packing, marking, labeling and measuring cargo to provide accurate weight and dimens...


LOGISTICS COORDINATOR LTL SPECIALIST

Contrato a término indefinido Tiempo completo

Schedule: monday - friday 8am-5pm job description: the specialist account manager main responsibility is to keep a direct and constant communication with the clients via email and phone calls to get information, provide updates and resolve questions on the front end of the booking and then the rest of the msp operations team will take over once the shipment is approved / booked and opened by the data center. responsabilities: the role we are hiring for will be hyper focused on account management for the msp intl team. *getting new shipments from overseas and presenting the rates and routings to the customer for approval. *working with our partners overseas for best rates and routing based on the final delivery location. *working with our data center team on getting bookings opened in cargowise. *keeping customers updated on shipment changes, all customer service functions. *repeating the above process on each and every new shipment / customer. *each candidate will be assigned specific accounts to manage....


SALES ADMINISTRATIVE SPECIALIST(INSIGHT SALES)

Contrato a término indefinido Tiempo completo

Work as a sales administrative specialist (insight sales) our client specializes in sales execution, merchandising, and marketing services for cpg (consumer packaged goods) companies. their core objective is to create and carry out store-level strategies. these strategies are designed to enhance brand awareness for their product portfolio and drive an increase in sales and product rotation. we are looking for new talent in bogotá or medellín colombia! location: bogotá or medellín, colombia benefits: hybrid job m-f 8 am - 5pm permanent / indefinite contract competitive salary work with international clients flexible working culture - us schedule austin, tx, usa travel opportunities much more! functions: sales support & coordination: assist with administrative tasks, contract preparation, pricing sheets, company and product presentations, customer business proposals. coordinate meetings/travel. track promotional activities, discounts, and special pricing agreements. assist in onboarding new clients and maintaining existing account documentation. order management: process orders, monitor status, resolve discrepancies. coordinate with logistics and inventory teams to ensure product availability and delivery. data management & reporting: maintain databases (crm, spreadsheets), generate and prepare regular sales reports, dashboards, and monthly performance summaries. customer & client communication: point of contact for inquiries, ensuring timely and professional communication. cross-functional coordination: liaise with finance, marketing, and logistics for alignment. support pr...


TRILINGUAL OCEAN FREIGHT FORWARDER (PORTUGUESE & ENGLISH)

Join to apply for the trilingual ocean freight forwarder (portuguese & english) role at dhl global forwarding . 15 hours ago be among the first 25 applicants. the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time, and prices (through phone calls and emails as required). maintain ocean operational knowledge covering shipment creation, track and trace, and delivery at destination. enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. effectively communicate with dhl network colleagues with a focus on stressing a sense of urgency on behalf of the customer. meet all commitments to the customers in terms of follow-up and ongoing communication. follow up with dgf operations for booking, scheduling, and pre-alerts. validate and share details with the customer. coordinate and resolve exceptions with dgf operations and send proactive updates to the customer. accept customer requests for quotations and send them to the quotations team for processing. pass on leads to sales. record any customer complaints; resolve them or assign tasks to other functions. be well-versed with freight fo...


CLIENT SUCCESS MANAGER (REMOTE)

We're seeking a bilingual client success manager (remote) people residing in venezuela, colombia, argentina, ecuador, peru, nicaragua work schedule: monday-friday, 9 am - 5 pm est language: fluent written and spoken english (c1/c2) only resumes in english will be considered! about us at valatam, we are passionate about building extraordinary remote teams in latin america for growth-minded businesses across various industries in the us. our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. you will love it here if you embrace our core values: action - you have an action bias. you get things done, fast. care - you take pleasure in helping others and doing things the right way. outstanding - you have the highest standards and run things like a well-oiled machine. dependable - if someone asks you to do something, they know it will get done. energy - you bring a positive, enthusiastic, can-do attitude to work every day. the role we are currently seeking a bilingual client success manager to join our team. as a valatam team member, you will play a crucial role in developing client projects and accounts to initiate and maintain good client-team member relationships, meeting the operational needs of assigned client segments, ensuring that project goals are met, and ensuring customer satisfaction. you’ll have success here if you value clear processes and feel qualified to do the following: maintaining relationships with clients through regular check-ins. preemptively s...


TEAM LEAD, CUSTOMER CARE

At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. role: team lead, customer care job description with our history of reinvention, discovering new ways to help our customers and our people is always on our agenda. explore different career possibilities to develop your skills and knowledge. we believe everyone has the potential to uncover new ways of thinking, and new approaches to solving problems, and to grow in this exceptional business. at iron mountain, we protect what our customers value most, from the everyday to the extraordinary. we build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environment. we pioneered the industry for global rec...


SPECIALIST PRODUCT SUPPLY INTERFACE

Purpose & overall relevance for the organization: partner with the market and global teams to secure the best availability for the business within the given cost constraints. responsible for converting demand into supply and providing actionable insights while supporting the creation and deployment of innovative planning solutions. responsibilities: performance: drive performance improvements by addressing key drivers, communicating success, initiating and coordinating escalations create visibility on market projected availability and inventory performance translate commercial needs related to availability and inventory into supply chain requirements/ solutions manage risk/ opportunities related to availability and inventory monitor bu/ channel/ bm performance and perform root-cause analysis, identification of drivers and trends, highlight risks and opportunities based on analysis ensure preparation for business control activities (d&s, launch, nos & tw s&op meetings) coordinate and execute performance improvements across teams: af escalation, early call-off, other exceptions key relationships: demand planning business unit market scm visibility & performance sports marketing knowledge skills and abilities: service-minded and consumer/customer oriented team player analytical thinking and ability to solve problems comfortable with learning internal systems such as supply chain planning and execution software applications good knowledge of ms office and sap fluent in english, additional language is a plus requisite education and experience / minimum qualifications: bachelor's...


SENIOR KEY ACCOUNT EXECUTIVE – NATIONAL STRATEGIC ACCOUNTS

Senior key account executive – national strategic accounts senior key account executive – national strategic accounts get ai-powered advice on this job and more exclusive features. we are looking for a senior key account executive – national strategi...


CUSTOMER PARTS ORDERING SPECIALIST (PANAMA CITY)

Job title customer parts ordering specialist (panama city) job description the parts order desk agent plays a key role in supporting our customers by processing part orders, generating quotes, providing timely updates, and resolving inquiries related...


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