When redbull was founded in austria in the mid 1980s, it marked the launch of not only a new product but also a unique marketing concept. the first can of redbull was sold in austria in 1987, creating a whole new product category – energy drinks. tod...
Key account and transportation procurement supervisor join to apply for the key account and transportation procurement supervisor role at ups. this role involves managing procurement activities in the transportation sector, ensuring cost optimization...
Responsibilities / tasks the service project execution manager will be responsible for leading the execution of all after-sales services in the middle americas region for the lpt division, ensuring compliance with maintenance contracts, technical support, and effective management of the field service engineering team. this role will serve as the first level of technical escalation in the region and act as a key point of reference for customers and internal teams on technical, operational, and management matters. main responsibilities lead the regional team of field service engineers (7 fses) located in mexico, colombia, and peru. ensure the efficient and safe execution of all technical services and maintenance contracts. guarantee compliance with service operational kpis: resource utilization (utilization rate), service billing, sla compliance, among others. provide operational follow-up on service projects and collaborate with project managers. act as the first point of technical escalation for all service-related matters in the region. participate as a technical reference in customer meetings, supporting commercial and service sales teams. collaborate cross-functionally with key areas such as service sales, engineering, logistics, procurement, among others. support the technical and professional development of team members, fostering growth in both technical knowledge and soft skills. continuously monitor internal service processes, identifying opportunities for improvement and operational efficiency. promote continuous improvement, the use of digital tools, and process s...
Our company: eos it solutions is a global technology and logistics company, providing collaboration and business it support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. we are a true international it provider and are proud to deliver our services through global simplicity with trusted transparency. what you will do: as a desktop support associate , you will play a key role in ensuring the smooth deployment, maintenance, and recovery of it equipment across the organization. you will provide hands-on support for hardware, assist with equipment lifecycle activities, and contribute to the overall inventory and logistics operations. key responsibilities: fulfill materials and equipment requests efficiently and accurately deploy desk setups and monitor configurations provide desk-side support and manage quick-fix solutions collect it equipment for terminations, upgrades, or decommissions assist with internal desk moves and hardware relocations provide troubleshooting and tier 1 support where appropriate maintain and restock it cabinets and vending machines perform level 1 vending machine maintenance (training provided) conduct vending machine planogram changes, relocations, and decommissions proactively manage inventory within deployment scope track all hardware using internal data systems to ensure traceability manage e-waste lo...
Senior key account executive – national strategic accounts senior key account executive – national strategic accounts get ai-powered advice on this job and more exclusive features. we are looking for a senior key account executive – national strategic accounts to join a leading logistics and international trade company. this role is focused on managing and expanding high-value corporate accounts nationally and internationally. key responsibilities : manage and develop relationships with major corporate clients, ensuring excellent service and tailored solutions. identify growth opportunities within assigned accounts and develop strategic plans to drive retention and expansion. coordinate with internal teams (operations, pricing, customer service) to ensure high-quality service execution. lead complex negotiations and respond to tenders. analyze commercial performance, profitability, and market trends. prepare executive reports, sales forecasts, and pipeline tracking. requirements : 5+ years of experience in key account management or b2b commercial development, preferably in logistics, freight forwarding, transportation, or related sectors. advanced english proficiency (spoken and written) is a must. strong negotiation, communication, and strategic thinking skills. experience with crm systems and commercial performance metrics is a plus. seniority level seniority level executive employment type employment type full-time job function job function business development, customer service, and sales industries transportation, logistics, supply chain and storage referrals increase ...
Join to apply for the control tower ofr role at dhl global forwarding 1 day ago be among the first 25 applicants join to apply for the control tower ofr role at dhl global forwarding get ai-powered advice on this job and more exclusive features. location: gsc bog ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. title: specialist - ofr location: gsc bog ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. key responsibilities : analyze, process instruction/requirements and manage the import/ export ofr operations for different customers. frequent contact with stakeholders to be aware of shipment status and keep customers timely informed about import processes of their shipments through emails, calls and status reports. proactive monitoring of shipment status in internal tools (cw1, dhli, fsi3) but also on carrier’s websites. give support on track & trace activities and performance reporting for shipment management service line. add value to our customers through continuous improvement initiatives. cross-training within the team skills / requirements : students/professionals in industrial engineering, international business, or related fields. minimum of 1 year in logistics. ofr knowledge is a plus. good communication in english b2 (verbal and written). customer service and communication skills. teamwork and autonomy employees who have been in the organization for 12 months or in their ...
Información general entidad adjunta geodis es un proveedor logístico líder a nivel mundial, reconocido por su experiencia en todos los aspectos de la cadena de suministro. como socio de crecimiento de sus clientes, geodis se especializa en cinco líneas de negocio: supply chain optimization, global freight forwarding, global contract logistics, distribution & express, y european road network. con una red global que abarca más de 166 países y 49,720 empleados, geodis ocupa el puesto número 6 a nivel mundial en su sector. en 2024, geodis generó 11,3 millones de euros en ingresos. geodis es una empresa que pertenece al grupo sncf. este puesto también está abierto a cualquier persona reconocida como trabajador discapacitado. referencia 2025-15424 line of business freight management descripción puesto tipo de contrato: contrato fijo - tiempo completo posición operaciones operativas - transferencias operativas título del puesto low complexity management service h/m descripción del puesto responsable de asegurar la adquisición y provisión de bienes en las diferentes líneas de negocio en ecopetrol, mediante cambios en odb, parametrización de evaluaciones de desempeño y notificaciones del departamento de seguimiento para modificar odbs. perfil del puesto profesional en administración de empresas, finanzas, economía, ingeniería, contabilidad, derecho o profesiones relacionadas. con experiencia de cero a un año. estudiantes en últimos semestres (siete), técnicos o tecnólogos con un año de experiencia en suministro y adquisición de bienes y servicios. con conocimientos y manejo de sa...
Ready to rock the future with us? at hellmann we put our people at the heart of everything we do, because for us, relationship matters. joining us does not just mean becoming part of a global company. it is an invitation to shape the future of the logistics industry together with us. our hellmann culture is based on our four values: caring, entrepreneurial, forward-thinking and reliable. these values resonate with yours? then become part of our family that consists of around 10.000 employees in more than 200 locations worldwide. for the better. together. maintain and develop business opportunities as well as the client portfolio of the country. ensure the achievement of country goals and performance indicators. about the job adhere to and execute the sales strategy and sales activities as directed by global/regional/national sales leadership. plan, design, and execute sales strategies through maintenance and business development activities with existing or potential clients, whether by phone, virtually, or in person. update and enter information weekly into the hisa crm system (record of activities and business opportunities). request from the finance department the creation of new clients in the system, the granting of credit for these new clients, as well as the modification of credit conditions for existing clients (expansion or reduction of credit lines, switch to cash payment, etc.), depending on their payment behavior. send instructions, through the sales support executives, with all the required and necessary information so that the operations area can effectively im...
Bizagi is growing fast as part of the rapidly expanding cloud automation market. right now, we’re looking for the best individuals across regions with a talent for innovation. we are extremely passionate about our global team, our diversity, our culture and our customers. bizagi is a global software company born in latam with a strong presence in emea and growing fast in nam. bizagi stands for business agility with a clear vision: to be the best process automation company enabling large organizations to change faster. because traditional software development and legacy systems can be slow, bizagi developed an easy-to-use cloud platform for low-code process automation. it helps organizations across industries to launch modern apps that digitize and automate the way the business works. customers include adidas, dhl and old mutual. what is it like to work at bizagi? we are an ambitious and innovative team, so the path ahead will give you new opportunities to grow professionally. you’ll have the chance to work with talented people across the globe – including our world-class leaders. every bizagi employee has the chance to make a tangible impact on the company’s success and we believe in having fun along the way. we don’t take ourselves too seriously and we celebrate new ways of thinking. once you join you will see also that bizagi embraces diversity, equality, inclusion, and mutual respect. importantly, we believe that people do their best work when they have a healthy work-life balance, so we live and breathe flexibility every day. our values are to be innovative, collaborati...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. uses a customer relationship application or database to record activities and research product information. job level requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tas...
Our company salvatech is passionate about delivering results with the best talent in each industry. we create innovative solutions, which deliver exceptional outsourcing services, creating value for companies to grow their staff abroad. at salvatech, we pride ourselves on the amazing team culture we have built in our company! seeing our employees happy and comfortable is one of our top priorities. location: barranquilla - colombia remote environment: colombian and international teams language: english – advanced industry: technology full-time / monday to friday/ 7:00am - 4:00pm est /remote salary : 4.000.000 cop - 5.000.000 cop + commission 1.5% of profit margin about the role we are seeking a dynamic outside sales representative to promote our logistics services. the ideal candidate is an experienced sales professional with expertise in logistics and freight forwarding, fluency in spanish, and an existing book of business to fuel growth. this role demands a strategic, proactive individual skilled in prospecting and building client relationships. responsibilities identify and secure new business opportunities to grow ontrak logistics’ client base. promote our comprehensive services, including drayage, transloading, otr, ltl, and 3pl solutions. build and nurture long-term relationships with clients and industry partners. utilize your existing book of business to drive immediate sales. prospect potential clients through online platforms like linkedin, trade databases, and other digital tools. collaborate with internal teams to ensure client sat...
Customer service traditional trade specialist page is loaded customer service traditional trade specialist apply locations cali, colombia; bogota, colombia time type: full time posted on: posted 3 days ago application deadline: end date: august 22, 2025 (30+ days left to apply) job requisition id: r-143103 job description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it possible. in this role, you will drive value and enhance service for our customers while optimizing supply chain efficiency. you will leverage both internal and customer data to refine plans and support joint initiatives with our strategic partners. how you will contribute serve as the primary point of contact for your assigned customer portfolio. manage and resolve escalations related to complaints and disputes, ensuring maximum customer satisfaction through effective issue resolution. contribute to achieving business and commercial objectives by meeting customer service targets, supporting continuous improvement initiatives (both internal and external), and fostering collaborative relationships across functions and with customers. work closely with the order fulfillment team to monitor and report on key performance indicators (kpis), including conducting root-cause analysis and implementing improvement initiatives. utilize customer data to monitor supply availability, depot-to-distributor service levels, stock holding, and promotional sales performance. use these insights to drive informed decision-making internally and collaboratively with...
Información general entidad adjunta geodis es un proveedor logístico líder a nivel mundial reconocido por su experiencia en todos los aspectos de la cadena de suministro. como socio de crecimiento de sus clientes, geodis se especializa en cinco líneas de negocio: supply chain optimization, global freight forwarding, global contract logistics, distribution & express, y european road network. con una red global que abarca más de 166 países y 49 720 empleados, geodis ocupa el puesto número 6 a nivel mundial en su sector. en 2024, geodis generó 11,3 millones de euros en ingresos.geodis es una empresa que pertenece al grupo sncf. este puesto también está abierto a cualquier persona reconocida como trabajador discapacitado. referencia 2025-15426 line of business freight management descripción puesto tipo de contrato contrato fijo - tiempo completo posicion operationnal activities - transerval operations título del puesto high complexity management service h/m descripcion del puesto ensuring the procurement and provisioning of goods in the different lines of business in ecopetrol. through management of quotes and the addition of commercial vehicles (client sows) perfil del puesto professional/technician/technologist in business administration, finance, economics, engineering, accounting, law, or related professions experience: professional with three years of experience in supply and procurement of goods and services. knowledge and handling of sap, excel, power point, outlook, srm and open text technician/technologist with four years of experience in supply and procurement of good...
Job title : logistics lead - regional export hub location: bogotá, colombia about the job the regional logistics lead plays a critical role in overseeing and optimizing end-to-end logistics operations across the region, including warehousing, transportation, and 3pl/llp partnerships. reporting to global distribution and transport leadership, this role ensures alignment with global strategies while driving regional efficiency, compliance, and service excellence. the position leads a diverse team, collaborates cross-functionally with supply chain, procurement, and regulatory teams, and contributes to strategic business outcomes through operational performance, continuous improvement, and strong stakeholder engagement. we deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our manufacturing & supply teams. with your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. your job, as regional logistics lead within our global distribution & transportation team , will be to lead and optimize logistics operations across the region, ensuring timely, compliant, and cost-effective delivery of products while aligning with global strategies and driving continuous improvement . main responsibilities: lead and manage regional logistics operations, including warehousing, transportation, and inventory flow from production sites to customers. oversee relationships with logistics service providers, ensuring high performance in delivery times,...
Join to apply for the junior+ application support technician role at lean tech 2 days ago be among the first 25 applicants join to apply for the junior+ application support technician role at lean tech get ai-powered advice on this job and more exclusive features. company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. we are now looking for a dedicated application support technician who plays a crucial role in maintaining the stability, performance, and usability of enterprise applications at lean tech. this position involves providing second-line support to efficiently resolve incidents and service requests efficiently, ensuring the optimal performance and availability of applications position title: junior+ application support technician location: hybrid - cartagena what you will be doing: the junior+ application support technician will collaborate with development and infrastructure teams. the technician addresses complex technical issues and contributes to application enhancements. the role also involves maintaining documentation, implementing application deployme...
Join our team as an fcl import analyst! are you passionate about international logistics and looking to take your career to the next level? we're seeking a detail-oriented and proactive fcl import analyst to manage and coordinate full container load (fcl) import shipments into the u.s. at awa, you'll work with a dynamic team to ensure timely, accurate shipments while delivering exceptional service to our customers. if you're organized, a strong communicator, and ready to thrive in a fast-paced environment, this opportunity is for you! what you’ll do: • collaborate with shipping lines, freight forwarders, and customs brokers to ensure smooth and timely import operations. • track, monitor, and provide updates on shipment status to all relevant parties. • prepare, review, and submit documentation like bills of lading and invoices for customs clearance. • resolve shipment discrepancies, address delays, and find solutions to unexpected challenges. • maintain compliance with international trade regulations and company standards. • ensure accuracy in shipment data using cargowise and provide timely invoicing for every shipment. what we’re looking for: • experience: 2-3 years in freight forwarding or u.s. imports (cargowise experience is a plus). • skills: strong communication, critical thinking, organization, and time management. • values: integrity, accountability, curiosity, and respect. why join us? • a supportive team that values professional growth. • exciting challenges in the fast-evolving logistics industry. • opportunities to make a tangible impact by ensuring smooth and ...
Company description we take care of our employees, and they take care of our customers! become a member of a global community! the international logistics industry is an integral piece of the global trade puzzle; we make the world go round. global supply chain management is what we do, and at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. expeditors is a global logistics company headquartered in seattle, washington. as a fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our mission we recruit, train, and retain the very best logistics and technical experts the world over. we love to promote from within - more than 50 percent of our employees have been at expeditors for five years or more. our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! job description develop, maintain, and manage expeditors' worldwide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. ensure that the customer's cross-functional and geographical operational requirements are proactively identified and serviced. act as the chief revenue growth c...
Join to apply for the sr specialist product supply interface role at adidas join to apply for the sr specialist product supply interface role at adidas get ai-powered advice on this job and more exclusive features. purpose & overall relevance for the organization partner with the market and global teams to secure the best availability for the business within the given cost constraints. responsible for converting demand into supply and providing actionable insights while leading the creation and deployment of innovative planning solutions. responsibilities performance: drive performance improvements by addressing key drivers, communicating success, initiating and coordinating escalations create visibility on market projected availability and inventory performance translate commercial needs related to availability and inventory into supply chain requirements/ solutions manage risk/ opportunities related to availability and inventory process owner: responsible for the documentation and enhancement of a specific process (performance, efficiency) and initiating continuous improvement in collaboration with involved stakeholders project support: implementation of a project/ pilot within area of responsibility monitor bu/ channel/ bm performance and perform root-cause analysis, identification of drivers and trends ensure preparation for business control activities (demand & supply meeting, launch, nos & teamwear s&op meetings) coordinate and execute performance improvements across teams: af escalation, early call-off, other exceptions act as the first point o...
Currently, teltonika de colombia is looking for an iot solutions engineer specialist to join our bogota, colombian office. in this position , you will belong to teltonika telematics technical support team . teltonika’s telematics business unit develops and produces easy-to-use gps tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. using the latest technologies, teltonika sets new standards for the telematics industry. in this role you will: work with various teltonika telematics manufactured gnss tracking devices that embed technologies such as bluetooth, canbus, rs232/rs485 and 1-wire; propose different ways on how to incorporate our devices for various use cases; be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients; troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed; communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields; cooperate with rnd, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time; have an opportunity to go on business trips to visit clients and help them directly implement teltonika devices into their business use-cases; guide colleagues and customers by preparing wiki documentation or training. flexible/optional part/ test and perfo...
18 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. when you join the cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. join our team and help us confront today’s most threatening and complex obstacles! cambridge international systems, inc. has full-time field service technician opportunities available in the following locations: colombia, el salvador, guatemala and doral, fl. qualified candidates for this job must possess a current dod secret security clearance. this position is contingent upon contract award with an expected start date of august 25, 2026. provides installation of c5im systems/sub-systems and supporting systems; technical services for operations and maintenance of c5im systems; integration of audio/visual equipment; and cable installation, including cat 6, fiber optic, control cable, iptv and speaker wire in support of enterprise service desk (esd) services and/or logistics services as required tests components to ensure cables and equipment are within proper specifications troubleshoots and determines system performance issues and provides solutions provides removal and proper disposal of obsolete systems and equipment while adhering to proper disposal and documentation/handling procedures provides support for implementing technical solutions, installing interfaces, and ensuring that devices are operational provides installation, integration, test, and management of systems that support dao pers...
Executive protection – cartagena, colombia job location: colombia (cartagena) start date: immediate pay: $450-600 (usd) / day + expenses employment type: p/t contractor employer is a us-based private security firm seeking experienced executive protection agents who have prior experience as a solo ep practitioner with protective security experience in colombia . the employer supports a us-based uhnwi client during regular trips (roughly every other month for 7-10 day durations) to cartagena, colombia for both business and pleasure. this is a long-term contract with an irregular schedule, so primary and secondary agents will be selected on a rolling basis to meet the needs of the client. us candidates with backgrounds in 7th and 20th sfg with prior operational experience in colombia are preferred for this position. job duties & responsibilities: provide residential security and executive protection while client is in colombia coordinate logistics with fbos liaise with local authorities when applicable emergency situations arise operate as a solo practitioner and, at times, as team lead of at least one other amcit and multiple ln’s conduct vehicle checks to include service, wash, and fuel for vehicle(s) supporting the client practice opsec and comsec with sensitive and confidential material minimum qualifications (do not apply without meeting these minimum qualification requirements): have prior executive protection experience dealing with high net worth clients must have prior ep experience as a solo practitioner prior experience working with fbos and ports must speak at lea...
Email marketing specialist (fully remote) email marketing specialist (fully remote) 1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we're seeking a bilingual email marketing specialist (remote) people residing in venezuela, colombia, argentina, ecuador, peru, nicaragua work schedule: monday-friday, 9 am - 5 pm est language: fluent written and spoken english (c1/c2) only resumes in english will be considered! about us at valatam, we are passionate about building extraordinary remote teams in latin america for growth-minded businesses across various industries, including recruitment, law firms, logistics, b2c companies, and other startups. our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. you will love it here if you embrace our core values: action - you have an action bias. you get things done, fast care - you take pleasure in helping others and doing things the right way outstanding- you have the highest standards and run things like a well-oiled machine dependable - if someone asks you to do something, they know it will get done energy - you bring a positive, enthusiastic, can-do attitude to work every day the role we're looking for a perceptive and ambitious person to join our close-knit remote team as a data-driven bilingual outreach specialist. as a valatam team member, you will play a crucial role in orchestrating emai...
2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are seeking a proactive and experienced customer operations manager to lead our customer operations team within a dynamic logistics environment. this leadership role will oversee the performance, productivity, and development of team members responsible for load scheduling, shipment execution, and real-time updates in our transportation management system (tms). the ideal candidate brings operational expertise, strong leadership abilities, and a customer-centric mindset to drive efficiency, service excellence, and process improvement across the operations team - visa required. key responsibilities: supervise and support customer operations representatives, ensuring accurate and timely load scheduling, shipment building, and customer updates. monitor team performance, provide real-time coaching, and ensure adherence to standard operating procedures and service-level expectations. oversee the integrity and accuracy of data entry into the tms, ensuring real-time updates for visibility and accountability. serve as the primary point of escalation for operations in office, resolving problems promptly and effectively. collaborate with cross-functional teams including day-shift management, dispatch, and customer service to ensure continuity and alignment in operations. analyze operational metrics, identify trends, and implement strategies to optimize workflow and service delivery. ensure compliance with all internal policies and external regulations regarding transportation...
Title: specialist - ofr location: gsc bog ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. key responsibilities : · analyze, process instruction/requirements and manage the import/ export ofr operations for different customers. · frequent contact with stakeholders to be aware of shipment status and keep customers timely informed about import processes of their shipments through emails, calls and status reports. · proactive monitoring of shipment status in internal tools (cw1, dhli, fsi3) but also on carrier’s websites. · give support on track & trace activities and performance reporting for shipment management service line. · add value to our customers through continuous improvement initiatives. · cross-training within the team skills / requirements : students/professionals in industrial engineering, international business, or related fields. · minimum of 1 year in logistics. ofr knowledge is a plus. · good communication in english b2 (verbal and written). · customer service and communication skills. · teamwork and autonomy · employees who have been in the organization for 12 months or in their current role · employees that are not in transition projects #j-18808-ljbffr...
3 days ago be among the first 25 applicants direct message the job poster from softtek sap tm consultant with s/4 hana embedded and sidecar. experience with sap tm master data. experience in so/po/sto order management for p2p and otc processes. experience in automatic and manual planning, freight agreements, charge calculations, and settlements. pi/po integrations with sap tm and s/4 hana. responsibilities monitor, analyze, and resolve incidents and service requests related to the sap tm module. troubleshoot and resolve issues in system configurations, integration, and data flows. ensure timely resolution of user-reported issues and system bugs. perform routine system maintenance, including updates, configuration adjustments, and performance optimization. support testing and implementation of system upgrades, patches, and enhancements. ensure proper documentation of system configurations and changes. user support and training. act as the primary point of contact for end-users, providing guidance on sap tm functionality and best practices. conduct training sessions and create user documentation to enhance user proficiency. gather user feedback and recommend system improvements. collaboration with teams work closely with business stakeholders to understand operational requirements and ensure system alignment. coordinate with the sap functional and technical teams for cross-module support and integration. assist with incident escalation to sap or third-party vendors when required. reporting and analysis, generate and analyze system reports to monitor performance and usage. ide...
Join to apply for the team lead customs role at dhl global forwarding 1 day ago be among the first 25 applicants join to apply for the team lead customs role at dhl global forwarding get ai-powered advice on this job and more exclusive features. location: gsc bog monitor regional or global programs (associated with cdz service line) implemented in gsc bog, optimizing, and reducing the complexity of processes, generating efficiency, increasing productivity, and adding value to customers and businesses. title: team leader (cdz) location: gsc bog monitor regional or global programs (associated with cdz service line) implemented in gsc bog, optimizing, and reducing the complexity of processes, generating efficiency, increasing productivity, and adding value to customers and businesses. key responsibilities : actively lead the team of specialist and associate agents in charge, looking for operational excellence through respect and results. measure and control the performance of the programs and resources according to the objectives defined during the implementation phase. control the processes within the quality standards and guarantee compliance with administrative rules. actively participate and maintain an excellent relationship with process owners/ business partners. provide timely feedback for the team in charge. define the process and include into standard documentation (toolkit), kpi (smart), roles within the programs and find opportunities for improvement according to the needs of the business partner with the support of opex & transition manage...
Unifycx is growing and we are expanding in barranquilla! we are looking for an extraordinary program manager to join our motivated and ambitious team! what will you do? as a program manager, you will be responsible for developing and managing key client relationships, with a focus on client satisfaction, retention, and growth. the pm has direct responsibility for the program's success, ensuring the team delivers effectively and efficiently all services provided and meets or exceeds the client expectations. the ideal candidate will have prior bpo/sales experience as well as client management experience. act as the primary liaison between the client and unifycx, building and maintaining relationships with key personnel ensure all production goals are obtained respective to the assigned account, leading internal strategy resolution meetings, and providing recommendations as to what is best for the account and how unifycx can best help achieve the required goals proactively provide performance updates to the client and unifycx management ensure the account goals, objectives, deadlines, and standards of the clients are met and communicated effectively within the company provide daily interaction with the client to develop the long-term partnership, driving our mutual success work with internal departments and partners to address and resolve client issues and initiatives assist operations with real time metric management and overall quality of performance assist by managing projects to coordinate implementation of new clients’ initiatives and or objectiv...
Job title customer parts ordering specialist (panama city) job description the parts order desk agent plays a key role in supporting our customers by processing part orders, generating quotes, providing timely updates, and resolving inquiries related...
Data entry (accounting) | bilingual (b2–c1 english) data entry (accounting) | bilingual (b2–c1 english) 1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. location: on-site – colina campestre, b...
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