Join keyrus and transform the future with us! who are we? at keyrus, we are passionate about innovation and technology. we are a french company with over 28 years of experience, present in 26 countries and with more than 3,500 consultants worldwide. ...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choi...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary product senior specialistoverview the business and market insights (b&mi;) team is seeking a manager, regional product manager, to support our business intelligence (bi) business for latin america and the caribbean region. this role is accountable for consistently delivering revenue and margin targets for our bi solutions, including transactional data insights, non-transactional data insights and capability building platforms, across customer segments and go-to-market strategies throughout the region. role in this leadership position, you will: • lead development and continuous improvement of product packages to address recurring client needs, address mastercard regional priorities and ensure attainment of b&mi; revenue and margin targets • co-create and drive go-to-market strategies for priority products across each of our distribution channels including one-to-one sales, market-wide sales, network-linked sales, and partnership sales • drive engagement and usage of our business intelligence platforms by internal and external stakeholders • dissemi...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. hi there, this is laura from ci&t;! i am a talent attracting analyst looking for a senior qa in colombia to join our dynamic team for an exciting project with our biggest client in the automotive industry based in the us! responsibilities: - developing test plans to verify product functionalities - performing manual and/or automated tests to identify defects - documenting and reporting bugs found during testing execution - working closely with developers to fix identified issues - validating whether customer requirements have been met - ensuring that the final product meets the quality standards established by the company - providing feedback on process and product quality requirements for this role: - advanced english level for communication with clients - experience in planning, controlling, specifying, and executing web and mobile software tests - experience with api testing - experience with playwright - knowledge of testing pyramid - experience with test automation - knowledge of tracking tools (jira) #li-lo1 our benefits include: - maternity and parental leaves - mobile services subsidy - sick pay and life insurance - ci&t; university - colombian holidays - paid vacations and many others. collaboration is our superpower, diversity unites us, and excellence ...
Location bogota employment type full time location type remote department operations delivery about truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client a global leader in go-to-market intelligence, providing real-time business data, insights, and technology to tens of thousands of companies worldwide. known for its expertise in sales and marketing enablement, data accuracy, and privacy-first practices, the company empowers organizations to discover, engage, and grow their customer base more effectively. with industry-leading compliance standards, a comprehensive product ecosystem, and a reputation for innovation, this organization helps businesses streamline their tech stacks, align teams, and accelerate revenue grow...
Director, product specialist - cybersecurity apply locations bogota, colombia time type: full time posted on: posted 2 days ago job requisition id: r-257200 our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. title and summary as a member of the enterprise cybersecurity products team, you will be responsible for owning and managing various technical and product-related experiences for the products our organization supports. you will work closely with our products team stakeholders to understand our products' capabilities and features. you will also collaborate with sales teams to support use cases for our products, both individually and as bundles. as a cybersecurity product specialist, you will demonstrate high product acumen in support of sales strategy by leading complex (technical) product demonstrations and supporting rfp/rfi responses. you will enable product deployment and usage through customer onboarding, training development and delivery, knowledge dissemination, and managing escalations for product support. your mission is to support sales and deployment efforts by providing subject matter expert...
Job summary leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing ai-driven market intelligence tools to assess trends and insights. responsibilities - leads the sales strategy tailored to each customer's security priorities, showcasing microsoft's dedication to secure, ai-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through ai-driven insights. - assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with ai-enhanced sales methodologies and best practices. benefits - industry leading healthcare - educational resources - discounts on products and services - savings and investments - maternity and paternity leave - generous time away - giving programs - opportunities to network and connect descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a,...
Job brief orange you glad that you chose realmone. rmf coordinator (level 3) job description orange you glad that you chose realmone? realmone was built on the principle that people matter first and foremost. we believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. we do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch security professionals. join us on this journey as we execute this new mission-critical contract providing cybersecurity expertise and risk management! your effort and expertise are crucial to the success and execution of this impactful mission that is critical in ensuring mission success through security engineering, vulnerability testing, penetration testing, risk management and assessment, insider threat analysis, and it policies and procedures by improving, protecting, and defending our nation's security. job description: provide a process that integrates risk management activities into the system life cycle process. perform and complete organizational and management tasks that support the government cyber mission efforts. manage information security, systems, enclave risk across the organization. manage risks, risk mitigation plans and strategies, deadlines and progress across technical task orders and leadership to ensure mission priorities are delivered within budget cost, efficient performance, and delivered on time. the level ...
Join to apply for the salesforce + mulesoft developer latam role at concentrix 3 days ago be among the first 25 applicants join to apply for the salesforce + mulesoft developer latam role at concentrix get ai-powered advice on this job and more exclusive features. job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. job title: salesforce + mulesoft developer latam job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. we create game-changing solutions across the enterprise, that help brands grow across the world and into the future. we are trusted by clients across all major sectors, from up-and-coming success stories to iconic fortune global 500 brands in over 70 countries spanning 6 continents. our game-changers: - challenge conventions - deliver outcomes unimagined - create experiences that go beyond wow if this is you, we would love to discuss career opportunities with you. in our concentrix catalyst team, you will work with the engine that powers the experience design and engineering capabilities at concentrix. a leading global solutions company that reimagines everything cx through strategy, talent, and technology. we combine human-centered design, powerful data, and strong tech to accelerate cx transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, you will deliver strat...
We help the world run better at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. what we offer we help the world run better. our company culture is focused on helping our employees enable innovation by building breakthroughs together. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. apply now! the sap academy for customer success is a global development program designed for talent who are early in their career. customer success manager (csm) who you'll become the customer success manager (csm) works directly with customers to guide them through their business journey with our solutions. the csm works to increase customer satisfaction, retention, renewals, references, and upsells for cloud products within their assigned solution portf...
Brazil order to cash specialist - location: bogotá, colombia about the job our order to cash (o2c) team aims for excellence, equipping sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. this leads to a challenging and stimulating professional experience full of growth and learning. our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as order to cash specialist, you’ll support sanofi's integrated o2c processes, ensuring efficient operations and customer satisfaction across the latam region, especially for the brazilian market. main responsibilities: - manage customer orders, including accurate entry into erp systems and monitoring of business interfaces. - handle collections and receivables management, including ar aging reports and dunning processes. - perform credit assessments and manage credit risks. - process cash applications and manage disputes & claims. - maintain and update customer master data in sap s4/hana and mdg tools. - ensure data accuracy and compliance with governance standards. - register and classify customer inquiries and disput...
About us: clickguard is a saas startup operating in a domain where ad tech meets cybersecurity (you should consider subscribing to our youtube channel to find out more about us). our platform helps google ads advertisers protect their investment and maximize their roi by detecting and removing wasteful ad traffic from their advertising campaigns. we’ve built the absolute best solution for a significant problem for ppc advertisers, and we need your help taking it to the next level of user experience. about the role we are seeking a customer-centric, data-driven product manager with ppc marketing experience who can deeply understand our customers, anticipate market trends, and drive innovation that differentiates clickguard from the competition through exceptional user experience and data-driven decisions. this role is not about managing internal corporate tools and processes. instead, you’ll lead a customer-facing product-led growth (plg) team in a fast-moving, highly competitive digital marketing space where understanding customers, competitive positioning, and delivering measurable value are key. ppc marketing experience is essential. while this is not a ppc marketing role, you must have a strong grasp of ppc marketing principles, marketer psychology, and digital marketing best practices to create intuitive, high-converting, and user-friendly experiences. about the role - deeply understand ppc marketing customer needs - obsessive user engagement, analyze feedback, and translate real-world pain points into product solutions. - own the product's user experience – iden...
Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing ai-driven market intelligence tools to assess trends and insights. synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating ai-driven predictive analytics to forecast future market needs. leads partnerships with others cross-organizationally and guides the development of solutions to enable ai- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge ai technologies and cloud services. leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of ai-powered analytics and forecasting tools to enhance precision. leads the sales strategy tailored to each customer's security priorities, showcasing microsoft's dedication to secure, ai-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through ai-driven insights. responsibilities customer engagement - leads the sales strategy tailored to each customer's security priorities, showcasing microsoft's dedication to secure, ai-powered transformation and addressing their specific needs...
About the role bm digital is looking for an experienced senior enterprise business development representative to join our fast-growing sales team. this is a strategic outbound role focused on identifying, engaging, and converting high-value brands across the u.s. and canada into long-term growth partnerships. in this role, you’ll work closely with our vp of sales to open meaningful conversations with founders, cmos, and heads of growth at some of the biggest brands. you’ll be offering a high-leverage growth engine that combines performance marketing services, a creator marketplace, and ai-powered software to scale influencer-led customer acquisition. success in this role depends on your ability to understand brand pain points, position bm digital as a strategic growth partner, and convert outbound touchpoints into pipeline. about us bm digital is a tech-enabled growth firm helping leading brands scale profitably and predictably. we combine full-service performance marketing with proprietary tech, including: - a creator marketplace managing over 80,000 influencer partnerships monthly - an ai-powered platform to streamline discovery, outreach, and whitelisting - proven playbooks in influencer marketing, paid media, performance creative, and cro we’re trusted by 100+ high-growth dtc brands across beauty, wellness, lifestyle, and health. our team of 70+ growth operators, analysts, and creatives manages over $200m in annual media spend and drives meaningful bottom-line impact for our partners. bm digital is not just an agency. we’re a scalable growth platform with...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description we’re looking for a skilled data consultant to join our value realization services (vrs) team. in this role, you’ll collaborate with nice business consultants, sales executives, customer success managers, and clients to deliver actionable, data-driven that enhance contact center operations. this is a hands-on role focused on designing, developing, and maintaining automated business intelligence (bi) solutions, analyzing data, unlocking the value of nice products andtranslating complex insights into clear recommendations. if you’re passionate about analytics, storytelling with data, and creating business impact, we’d love to meet you. qualifications technical delivery & analytics - design, develop, and maintain end-to-end data projects -from requirements gatheri...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Provectus is a premier aws partner at the forefront of artificial intelligence solutions empowering businesses to unlock value and accelerate their transformation via bespoke applications, managed services, and advisory engagements. with offices in n...
2 weeks ago be among the first 25 applicants provectus is a premier aws partner at the forefront of artificial intelligence solutions empowering businesses to unlock value and accelerate their transformation via bespoke applications, managed services...
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