Customer service bogotá, bogota d.c. romeu group 28.06.2025 romeu is a vibrant, international, and constantly growing holding of companies dedicated to the logistics sector. we are looking for motivated, talented, and energetic professionals who work...
Customer service bogotá, bogota d.c. romeu group 28.06.2025 romeu is a vibrant, international, and constantly growing holding of companies dedicated to the logistics sector. we are looking for motivated, talented, and energetic professionals who work...
**in siemens energy distribution transformers,**we are looking for our next** it user experience professional**who is going to be responsible for providing frontline technical support to users across the dt organization **a snapshot of your day** the it/ot support technician provides frontline technical support to users across the dt organization. this role is responsible for resolving hardware, software, and network issues, ensuring mínimal disruption to business operations. the technician works closely with the global it/ot support lead and other it/ot teams globally to deliver consistent, high-quality support services in line with global standards. **how you’ll make an impact** - provide first - and second-line technical support for desktops, laptops, mobile devices, printers, and other it/ot equipment. - provide service management by global logging, tracking, and resolving incidents, problems and service requests using the organization’s itsm platform and escalating unresolved issues to appropriate teams or vendors, following defined escalation procedures and ensure the timely resolution of tickets in accordance with slas. - collaboration & communication: work closely with global and local it/ot teams to ensure consistent support coverage, communicate technical information clearly to non-technical users and participate in local and global it/ot meetings and contribute to knowledge sharing. - ensure the system maintenance, assisting with software installations, updates, and patch management, supporting onboarding and offboarding processes, including account se...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. as a **salesforce architect** focused on agentforce, you will be responsible for building compelling agentforce...
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. we are nuvei. nuvei the canadian fintech company accelerating the business of clients around the world. nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! your mission we are looking for an integration specialist to temporary join our fast-growing team. you will manage new implementations or enhancements of nuvei's quickly growing portfolio of merchants. the integration specialist will participate in all phases of the account configuration, testing, implementation process and troubleshoot problems with client integrations into our platform. in addition, the integration specialist will internally assist the business operations teams in technical leadership for the client's technical journey with nuvei and liaison to our technology, platform ecosystem, products, and services...
**responsibilities**: - lead generation and prospecting: identifying and researching potential leads from various sources such as event attendance lists and brokerage websites - qualifying leads: assessing the needs, use case, and budget of leads to determine their suitability as clients - scheduling meetings: setting up meetings between prospective clients and the sales team - collaborating with sales and marketing teams: working closely with sales and marketing to align strategies and initiatives for generating leads and increasing sales - market analysis: keeping up to date with industry trends, market activities, and competitors to identify new business opportunities - crm management: maintaining accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities using the crm - feedback and reporting: providing feedback from potential clients to enhance product/service performance and delivery - achieving targets: meeting or exceeding monthly targets set by management - other duties as assigned by management - locate and generate lucrative sales leads for our company's salesforce to pursue and ultimately close - maintain a close watch for what the competition is offering, and build a plan to sell to prospects - work with sales management to reach goals and improve the sales process **qualifications**: - bachelor’s degree in business, marketing, or a related field - professional experience: 1 to 3 years or more in client services, account management, business development, or a related fi...
The knowledge management specialist is responsible for the creation, curation, governance, and optimization of support and product knowledge assets across the organization. this role ensures internal teams and external customers have timely access to accurate, relevant, and actionable knowledge through various delivery channels including portals, help centers, and ai-driven tools. the knowledge management specialist leverages advanced technologies, including generative ai, to automate article creation and improve knowledge findability and reuse. this role also prepares and structures knowledge content to optimize interactive ai engagement with support agents and customer community members, ensuring consistent, personalized, and intelligent support experiences. how you’ll succeed -maintain a high-quality, searchable knowledge base by authoring, curating, and publishing articles across products, features, and support scenarios. -collaborate with support, product, and engineering teams to translate complex concepts into clear, customer-friendly documentation. -use ai technologies to generate initial drafts of knowledge articles from product updates, support cases, training materials, and subject matter expert inputs. -design and structure knowledge for conversational ai and virtual agents, including metadata tagging, faq optimization, and dialog-ready formatting. -develop knowledge readiness strategies to support ai-led agent assist and community self-service, ensuring content is optimized for both internal and external consumption. -define and enforce governance...
Job summary the reference data services sr manager accomplishes results through the management of professional team(s) and department(s). this role is for an experienced operational manager with a strong record of accomplishment of delivering high quality service to internal and external clients of a large banking services organization. qualifications - 6 to 10 years of relevant experience - extensive knowledge operational processes and challenges - demonstrated experience of managing operational team and people management skills - stakeholder management skills including escalation resolution - experience of working within a shared services function with a diverse client base - demonstrated experience of optimization in processes legal/regulatory adherence an advantage - strong knowledge of the citi environment understanding of products and services offered to clients - proven ability to interpret and implement change - knowledge and experience of the technologies and processes used in citi - considerable experience of dealing with senior management in a multi-function environment - extensive experience in control/risk audit compliance or with external regulatory bodies descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet so...
En igt solutions estamos en búsquerda de personas con dominio avanzado del idioma inglés b2 o superior, para desempeñarse como travel associate en una de nuestras líneas relacionadas a hotelería y turismo. te ofrecemos crecimiento dentro de la empresa salario de 3'000.000 + bonificaciones todas las prestaciones de ley entrenamiento totalmente pago trabaja solo 5 días a la semana 42 horas productivas semanales, turnos rotativos si cuentas con el nivel de inglés b2 o superior y experiencia en bpo en customer service de 6 meses, vives en bogotá y tienes disponibilidad de tiempo completo no dudes en aplicar. contratación inmediata ¡aplica ya!...
At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at job function: human resources job sub function: talent acquisition job category: professional all job posting locations: bogotá, distrito capital, colombia job description: join our team as a senior talent acquisition specialist in bogotá, colombia! are you ready to make an impact to improve the health and well-being of people around the world? do you have a passion for technology and a flair for languages? if so, we have an exciting opportunity for you! about the role this is your chance to join our dynamic latin america talent acquisition team! as a senior talent acquisition specialist, you will play a crucial role in recruiting top talent for our commercial operations and the support areas while serving as the primary point of contact for senior business leaders in our bogotá, colombia office. key responsibilities · strategic talent advisor: forge strong partnerships with hiring managers, providing insights and recommendations using your deep technical knowledge, market expertise, and robust network. · business alignment: understand the strat...
**in siemens energy distribution transformers,**we are looking for our next** it team leader**who is going to be responsible for overseeing the day-to-day operations of the local it team. **a snapshot of your day** the local it team lead is responsible for overseeing the day-to-day operations of the local it team, ensuring efficient and effective support for all it-related issues within the organization. this role involves leading a team of it/ot technicians, coordinating it/ot projects, and maintaining the local it/ot infrastructure. the local it team lead will work closely with other groups to ensure flawless it/ot service delivery. **how you’ll make an impact** - lead and manage the local it team; providing guidance, support, and mentorship, and conducting regular performance reviews and providing feedback to team members. - document and supervise it/ot issues and resolutions using the organization's ticketing system and coordinate and prioritize it/ot support requests to ensure timely resolution. - oversee the setup, configuration, and maintenance of local and global it/ot equipment and systems and supervise and manage local and global it/ot infrastructure, including servers, networks, and security systems. - collaborate with other departments to understand their it/ot needs and provide appropriate solutions and work with the international it team to ensure the functioning, maintenance and support of the global dt environment and the local installation on other sites (remotely). - ensure compliance with it/ot policies, procedures, and best practices. - plan ...
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. we are nuvei. nuvei the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we're dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey your mission we are looking for an integration specialist to temporary join our fast-growing team. you will manage new implementations or enhancements of nuvei's quickly growing portfolio of merchants. the integration specialist will participate in all phases of the account configuration, testing, implementation process and troubleshoot problems with client integrations into our platform. in addition, the integration specialist will internally assist the business operations teams in technical leadership for the client's technical journey with nuvei and liaison to our technology, platform ecosystem, products, and services....
We are seeking a highly skilled site reliability engineer/architect (sre) to join our innovative and fast-paced team. in this role, you will be responsible for architecting and implementing state-of-the-art sre practices to ensure the reliability and scalability of our enterprise-grade generative ai (genai) integration platform. you will play a critical role in driving operational excellence by adopting cutting-edge methodologies and tools while collaborating with key stakeholders across technical and business units. responsibilities define and implement service level objectives (slos) and service level indicators (slis) to establish reliability standards and ensure systemic health architect and maintain resilient production systems that leverage canary deployments, shadow traffic, and testing-in-production methodologies develop strategies for incident management and automate on-call operations to reduce downtime and improve system stability create and enhance observability frameworks, including logging, tracing, and monitoring, for real-time system visibility and proactive troubleshooting automate scalability, performance optimization, and routine operational tasks to improve efficiency and reliability lead collaboration sessions with engineering teams to embed sre principles in system design and development provide strategic leadership in implementing site reliability solutions across multi-cloud, multi-tenant environments for enterprise customers act as a trusted advisor to executive stakeholders, offering insights and recommendations to align sre str...
We are seeking a highly skilled senior cassandra engineer to join our team and lead efforts in designing, implementing, and optimizing scalable nosql database solutions. this role is ideal for a professional with deep expertise in cassandra and other nosql technologies, coupled with the ability to architect and maintain database systems that meet the highest standards of performance and reliability. responsibilities lead and design scalable architecture solutions for nosql database systems, with a focus on both cloud-based and on-premise environments act as the domain expert for database performance tuning, troubleshooting, and providing recommendations on best practices provide technical leadership for resolving production issues and conducting root cause analysis across different layers of the technology stack define sla, slo, and build associated sli dashboards to monitor database service level performance drive innovation by evaluating and providing insights for new cassandra-related technologies, conducting pocs, and performing detailed risk assessments plan and manage the capacity, growth strategy, and life-cycle processes of production database platforms establish and enforce database best practices and operational frameworks for the team develop automation scripts and manage configuration using tools like ansible and terraform for database-related administrative tasks collaborate with cross-functional engineering teams to integrate database solutions into broader system architectures ensure database observability by configuring key metrics, d...
Job description at softwareone, we are committed to delivering outstanding customer satisfaction and results. as a support analyst, you will play a key role in providing quality service to our customers. - provide timely and effective solutions to user requests. - lead and resolve incidents and requests from various areas of the operation. - address and resolve issues related to hardware, software, networks, and other it components. - respond to user queries, troubleshoot problems, and provide timely solutions to technical issues. what we offer - a creative and appreciative work environment that values employee well-being. - employee recognition programs and opportunities for growth and development. - a variety of training and development opportunities to enhance your skills. - work-life balance and a referral bonus program. - multicultural interaction and contribution to society through employee initiatives. - corporate events and access to the latest technologies for clients and colleagues....
Sitel corp is a global leader in the customer experience (cx) industry with 170,000 associates across the globe. we design innovative cx solutions, technology, and expertise to support operational needs for our clients and deliver seamless experiences to customers. we are looking for a devops engineer to play a critical role in designing, deploying, and maintaining our cloud infrastructure and ci/cd pipelines, ensuring system scalability, security, high availability, and performance. the position will be based in one of our offices in colombia or can be done remotely with occasional visits to the office. the devops team works transversally to support and build hosting infrastructure for the ai and product teams. main responsibilities - design, develop and automate processes to deliver client infrastructure on our cloud platform hosted on aws. - manage platforms through automation, tooling, tuning and new solutions. - follow up on incidents to provide enhancements and corrective measures to maintain / improve service levels. - provide support and collaborate with the ai and product teams. - create and update documentation related to the items above. main technologies used linux systems (debian), aws cloud services (lambda, ecs, ec2, eks and s3), kubernetes, web services, terraform, ansible, docker, git....
We are seeking an experienced senior data software engineer to join our remote team, working with one of the largest provider of mutual and exchange-traded funds in the world. in this role, you will be responsible for developing microservices and rest apis for sharing with other risk rule engines, building data pipeline infrastructure, and developing business capabilities on top of this infrastructure. if you have a passion for data software engineering and are looking to work with a dynamic organization, we would love to hear from you. responsibilities develop microservices and rest apis for sharing with other risk rule engines build data pipeline infrastructure using let and data warehousing develop business capabilities on top of the data pipeline infrastructure create technical, operational, and management level reports and dashboards using clouds and monitoring tools collaborate with cross-functional teams to understand business requirements and user needs participate in design reviews, offering input on requirements, product design, and potential challenges requirements a minimum of 3 years of experience in data software engineering, demonstrating your proficiency in developing data pipelines and rest apis strong experience with python and aws services (aws glue, amazon s3, amazon emr, aws lambda, aws simple notification service, amazon kinesis), enabling you to build high-quality data pipelines and dashboards experience with apache airflow and databricks, allowing you to schedule business processes effectively experience with load, extract, tr...
We are seeking an experienced chief data engineer to join our team. in this role, you will oversee the technical direction for nosql-related initiatives, evaluate database platform technologies, and provide expert guidance based on business needs. you will work closely with the engineering team to establish best practices and deliver scalable, high-performance database solutions across both cloud and on-premise environments. responsibilities lead the design and implementation of scalable and resilient architectures for nosql database technologies in cloud and on-premise environments enhance database performance through tuning and troubleshooting, offering expert recommendations and resolving production issues through root cause analysis across the architecture stack develop and enforce best practices for database operations to ensure reliability and efficiency define sla, slo, and build sli dashboards to monitor service-level performance and observability research and assess emerging cassandra and nosql technologies, lead proof-of-concept projects, and provide detailed risk evaluations and insights manage database growth, plan capacity, and oversee the lifecycle of current open-source database platforms requirements bachelor's degree in computer science, computer engineering, or a related discipline at least 7 years of experience as a data engineer a minimum of 2 years of experience in a leadership or team management position deep expertise in nosql database systems and architecture design, with domain knowledge in at least two technologies such as...
We are seeking a highly skilled senior java engineer to drive the modernization of our customer catalog domain. this critical role involves developing backend microservices, managing data migration from legacy systems, and ensuring seamless integration into existing platforms. a successful candidate will collaborate closely with architecture, product, and engineering teams to design and implement scalable, high-performing solutions that align with both technical standards and business objectives. responsibilities develop, test, and maintain java-based microservices utilizing frameworks such as spring boot and spring data collaborate with architects and product owners to translate functional and technical requirements into scalable solutions ensure seamless data migration and synchronization from legacy oracle systems to aws aurora while maintaining integrity and supporting existing consumers contribute to the design and development of apis, as well as integration and related documentation address technical challenges associated with modernizing legacy systems using lift-and-shift methodologies participate in code reviews to ensure adherence to coding standards and best practices work across agile teams, contributing to sprint planning, retrospectives, and daily stand-ups support the implementation of ci/cd pipelines and maintain high-quality delivery standards requirements 3+ years of hands-on experience in java development with frameworks like spring boot and spring data background in building microservices and backend apis, as well as working wit...
Junior customer service associate job the ideal candidate will have a strong analytical mindset, attention to detail, and passion for delivering exceptional customer service. this role is critical in ensuring the quality and accuracy of market data insights by working with global methodologies and cutting-edge automation tools. - provide excellent customer service to internal and external clients. - develop level 1 and 2 coverages using the global playbook for coverage established. - ensure timely and accurate data entry, collaborating closely with internal teams to resolve issues and deliver actionable insights. responsibilities: - apply nielseniq methodologies and the global coverage playbook to develop precise and timely data coverages. - validate and process client submissions, ensuring consistency with internal nielseniq information. - collaborate with the local issue management team to resolve issues, prevent errors, and guarantee high-quality analysis. - meet key performance indicators (kpis) related to quality, delivery times, and operational efficiency. - manage complex databases, integrating information from multiple sources. - analyze data to identify patterns, inconsistencies, and opportunities for improvement. - propose and implement process improvements, including automation using power bi, r, python, or emerging technologies like ai/ml. - communicate findings and solutions clearly and professionally to internal and external clients. requirements: - 6 months to 3 years of experience in similar roles in data insights or data analysis (essential). - advanc...
Job description as a senior developer, you will lead a cross-functional team of engineers to deliver high-quality software solutions. your primary responsibility will be to design, build, and release software products using various programming languages, frameworks, and libraries. you will actively participate in the full software development lifecycle from ideation and planning through to development, testing, and customer feedback. - key responsibilities: - lead a cross-functional team of frontend, backend, and quality assurance engineers to deliver against teams' objectives and milestones. - actively participate in the full software development lifecycle from ideation and planning through to development, testing, and customer feedback. - drive improvements across the whole stack. - collaborate with product owners, data engineers, and data scientists to expose data through web applications. - build and maintain our backend tech stack of python, airflow, postgresql, and kafka. - provide architectural and design direction, control technical debt, promote collaboration and engagement in the product team. - work closely with other engineering managers on cross-team topics such as continuous deployment, improving testing and monitoring, front-end user logging, etc. required skills and qualifications - technical requirements: - 8 or more years of software development experience, with at least 4 years in leadership roles. - bachelor's or master's degree, preferably in computer science or related field. - strong agile mindset, able to iterate fast and give early feedback. - ...
Job summary the technical support specialist is responsible for providing exceptional technical assistance to clients, ensuring their experience is maintained at the highest standard. this role involves resolving support tickets efficiently, handling cases directly, and preventing service level agreement (sla) violations. key responsibilities: - serve as the first point of contact for clients, providing clear communication and ensuring exceptional service throughout the ticket lifecycle - efficiently manage, prioritize, and assess incoming support tickets to determine the appropriate action and urgency - conduct initial ticket review and gather any needed information to assign ticket to the correct group - monitor ticket queries via the ticketing system and assure the team responds to them in a timely manner - monitor ticket workflows to ensure adherence to slas, taking proactive steps to prevent violations and escalating issues as necessary - personally manage and resolve select support tickets to maintain quick response times and high-quality client service - assist with the administration of the ticketing system, including managing business rules, filters, and dashboards to optimize support processes and team performance - promptly notify manager of possible support and capacity issues - build understanding of globallink technologies to better ensure proper ticket assignment - train and guide less experienced colleagues on globallink and other applications - manage and generate licenses for some globallink applications - work in collaboration with other in the soluti...
Globant commerce studio is a digital transformation agency with commerce at its core. we use service design thinking to deliver experience-driven digital reinvention that inspires deeper relationships between brands and their customers. we work on some of the most exciting and innovative digital projects in the apac market, partnering with brands such as nike, canon, coca-cola amatil, and nestle. our team is our strongest asset, and together we're reimagining consumer needs using methods that bring our clients closer to their customers than ever before. - we're looking for a senior commercetools developer to translate client requirements into technical development, design schemas, and integrate with content management solutions and search engines, unlocking the business value of new technologies. the ideal candidate will have hands-on experience in backend development using java, graphql, and/or rest api development, spring boot or node.js backend or express. - they should also have hands-on experience with cloud serverless services like function app, lambda, service bus, knowledge of apim, api gateway, keyvault, cosmos db, and good understanding of tdd for stories, including sequence diagrams, data models, mapping of third-party api contracts. the successful candidate will have strong experience in designing and implementing microservices-based solutions, well-versed with microservices, api-first, cloud-native headless architecture to design, develop, and deploy applications. familiarity with agile delivery methodologies and hands-on with solution analysis for vario...
Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions. with around 10,000 colleagues, we provide our products and services in almost 100 countries. our solutions offer numerous benefits, from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. the cloud operations engineer will be responsible for maintaining, monitoring, and optimizing cloud infrastructure and services to ensure high availability, security, and performance. this role involves designing, building, and maintaining secure, scalable, and highly available cloud infrastructure using infrastructure as code (iac) like terraform. the engineer will also develop and maintain operational tools for deployment, monitoring, and analysis, and perform infrastructure cost analysis and optimization (finops). collaboration with architecture, development, and pmo teams to evaluate and identify optimal cloud solutions will also be a key aspect of this position. - maintain configuration and compliance with configuration management tools. - ensure full responsibility from infrastructure design, build, and operate standpoint. - assure cloud operations being responsible for their operation. - maintain and improve infrastructure-as-code (iac) and deployment pipelines. - collaborates with it security, to maintain systems without vulnerabilities when possible, and react if necessary. - work with change requests and incident monitoring system. - is responsible for maintaining the integrity of cloud infra sy...
Job description we are reimagining the glassmaking process, pushing boundaries to transform an industry that has manufactured glass in nearly the same way for over 100 years. this is just the beginning as we expand our offerings and implement future technologies across our operations. the role of information security architect is responsible for designing solutions to protect o-i information assets. this position ensures security is integrated into project planning and works with enterprise architects, it teams, business stakeholders, third parties, and service providers to ensure compliance with security policies and regulations. - this position develops and updates the information security strategy, conducts research on new technologies, designs solutions, and monitors compliance. required skills and qualifications bachelor's degree in computer science, cyber security, or related field. at least 10 years in it, with 7+ in information security. advanced english proficiency (b2+). benefits hybrid work model: flexible work with 2 days/week onsite at centro comercial viva, envigado, and 3 days remote. travel requirements: less than 10% domestic or international travel may be required....
About the role location colombia cundinamarca tenjo remote vs. office office/site only company siemens energy s.a.s. organization grid technologies business unit products full / part time full-time experience level mid-level professional in siemens energy distribution transformers, we are looking for our next it user experience professional who is going to be responsible for providing frontline technical support to users across the dt organization a snapshot of your day the it/ot support technician provides frontline technical support to users across the dt organization. this role is responsible for resolving hardware, software, and network issues, ensuring minimal disruption to business operations. the technician works closely with the global it/ot support lead and other it/ot teams globally to deliver consistent, high-quality support services in line with global standards. how you'll make an impact - provide first- and second-line technical support for desktops, laptops, mobile devices, printers, and other it/ot equipment. - troubleshoot and resolve issues related to operating systems, business applications, hardware and network connectivity. support remote users via phone, email, and remote access tools in all sites. - provide service management by global logging, tracking, and resolving incidents, problems and service requests using the organization's itsm platform and escalating unresolved issues to appropriate teams or vendors, following defined escalation procedures and ensure the timely resolution of tickets in accordance wi...
We are currently looking for a remote senior data engineer with advanced sql skills and knowledge of data modeling and etl processes to join our team. the customer is an american online social media and social networking service. responsibilities development of etl pipelines dashboard development (tableau) ad-hoc analysis (writing complex sql queries) communication with the customer requirements analysis propose best solutions/approaches requirements 3+ years of experience in data engineering advanced sql skills knowledge of data modeling and etl processes production experience (any etl tool) good python skills (at least intermediate level) dashboard development experience (any reporting tool) proficient english (written and spoken) b2 nice to have hands-on experience and understanding of software development life cycle (sdlc) spark experience presto query engine production experience tableau desktop/server production experience technologies big data: hadoop/hive/prestodb dbs: mysql, oracle, scuba in-memory db vcs: mercurial fb daiquery cdm (ddt) - central data manager, scheduled jobs monitor dataswarm db ui, ent ui, idata diff vs code bento/jupyter notebook we offer/benefits - international projects with top brands - work with global teams of highly skilled, diverse peers - healthcare benefits - employee financial programs - paid time off and sick leave - upskilling, reskilling and certification courses - unlimited access to the linkedin learning library and 22,000+ courses - global career opportunities - ...
Customer service bogotá, bogota d.c. romeu group 28.06.2025 romeu is a vibrant, international, and constantly growing holding of companies dedicated to the logistics sector. we are looking for motivated, talented, and energetic professionals who work...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einst...
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