Boston consulting group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. bcg was the pioneer in business strategy when it was founded in 1963. today, we help clients wit...
Job title: project manager overview: advisors & consulting services services within mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments exp...
- functional owner of data integration into celergo - facilitates client data mapping and translations to celergo and / or adp partner payroll data structures and values - responsible for client data conversion, load and verification - advises client based on previous experiences with similar hcm integrations - partners with payroll lead consultant regarding configuration and readiness of foundational data - responsible for the quality of the integration solution and operational level client satisfaction - responsible for transitioning client and pertinent artifacts into client services required skills - excellent communication and presentation skills - proven ability to analyze requirements - demonstrates systematic approach to work, logically solve problems, address opportunities / obstacles with minimal assistance - solution oriented - strong payroll process knowledge - acts as owner and team player - ability to set expectations, assess risk, determine course of action, and / or escalate where necessary - thrives in high pace environment with multiple demands and tight timelines - discerns needs and prioritizes tasks according to criticality and business outcomes - capable of working in a globally diverse environment - demonstrates business consulting - quick learner preferred skills - data mapping, translation, and conversion experience - previous experience as an integration and / or interface consultant - previous experience in a client-facing consulting role - previous experience managing client relationships - payroll processing, human c...
You will be working on key projects for leading organizations in areas such as strategy, commercial effectiveness, transformation (organization and processes), risk management and control, marketing, financial, and management information. requirements - recent graduates or final-year students in finance, business administration, economics, actuarial science, or engineering. - postgraduate studies or specialized courses are a plus. - strong academic record. - proactive attitude, maturity, responsibility, and a strong work ethic. - ability to learn quickly. - ability to work well in multidisciplinary teams. what we offer the best environment to develop your talent: - participation in high-profile consulting projects for leading companies. - work alongside top industry management facing national and global challenges. - be part of an extraordinary team with values and culture that set industry standards. ongoing training, with approximately 10% of business turnover invested in development: - specialist courses, external expert sessions, professional skills, and language training. - last year, our team received over 375,000 hours of training across more than 150 courses. clear career progression: - internal promotions based on merit. - partnership management model offering opportunities to become a partner. additional experiences: - strong relationships with prestigious universities. - community support activities (over 30 organized annually). - participation in sports tournaments (internal and external). for more information about management ...
Lisbon / graduate / number of vacancies: 5 you will be working on key projects for leading organizations in areas such as strategy, commercial effectiveness, transformation (organization and processes), risk management and control, marketing, and financial and management information. requirements - recent graduates or final year students in finance, business administration, economics, actuarial science, or engineering. - strong academic record. - proactive attitude, maturity, responsibility, and a strong work ethic. - knowledge of additional languages is desirable. - postgraduate studies or specialized courses are advantageous. - quick learner with the ability to adapt. - ability to work well in multidisciplinary teams. what we offer we provide an excellent environment for talent development, including: - participation in high-profile consulting projects for major companies leading their markets. - collaboration with top industry management facing national and global challenges. - being part of a professional team known for its values and corporate culture. training and development - approximately 10% of business turnover invested in training. - about 600 hours of training in the first two years, including specialist, external, professional skills, and language courses. - over 375,000 hours of training across 150+ courses last year. career path - merit-based internal promotions. - partnership opportunities within the firm’s management model. additional experiences - partnerships with prestigious universities. - community support activitie...
1 month ago be among the first 25 applicants uptalent is seeking a talented and experienced civil engineer with expertise in water resources design to join our team. as a civil engineer at uptalent, you will work on exciting projects for some of the most innovative companies in the world. you will use your expertise to design and implement water resources systems for clients across various industries. responsibilities - design and modeling of water resources systems and infrastructure for clients - provide expert analysis, design, and consultation for water resources projects - ensure compliance with all relevant regulations, policies, and u.s standards - collaborate with cross-functional teams and stakeholders to achieve project goals - continuously improve and refine water resources designs and systems requirements - 1) experience: - bachelor's degree in civil engineering or related field - minimum of 3-5 years of experience in water resources project design and implementation - expertise in water resources system design and management - 2) technical skills: - autocad civil3d experience with plan and profile work, pipe networks and general understanding of earthwork and grading (autocad surfaces) - sewer linear work & pump station design experience - stormwater modeling experience not mandatory but appreciated - hydrology and hydraulics experience is a plus. - sample programs may include: hec-ras, hydraflow, hec-hms, swmm - 3) personal skills: - strong analytical, problem-solving, and critical thinking skills - excellent communication and interpersonal skills - a...
Revit expert for interior design documentation revit expert for interior design documentation 1 month ago be among the first 25 applicants uptalent.io, a global platform that provides top-tier talent from latam to the most exciting companies in the world, is seeking a skilled revit expert to work for a high-level interior design company in the us. as a revit expert, you will play a crucial role in creating detailed documentation for interior design projects, ensuring accuracy and efficiency in the process. uptalent.io offers a dynamic and supportive work environment, where you will have the chance to work with leading companies while ensuring work-life balance. responsibilities - develop and implement revit models for interior design projects, focusing on accurate and detailed documentation - collaborate with cross-functional teams to understand project requirements and deliverables - conduct regular quality checks to ensure compliance with industry standards and project specifications - generate and revise technical drawings, including floor plans, elevations, sections, and details - prepare and maintain an organized library of revit families and templates for efficient project execution - stay updated with the latest revit software updates and incorporate best practices into the design process - coordinate with project managers to meet project deadlines and deliver high-quality outputs - develop photorealistic rendering of interiors using - develop engaging client presentations requirements - bachelor's degree in architecture or a related field - self sufficien...
New york / graduate / number of vacancies: 5 you will be working in key projects for leading organizations in it strategy and governance (strategic it plans, it servicing , project management office (pmo), transformation, organization and efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, big data, solutions development, tool implementation, etc.) and risk and regulatory management (cybersecurity, data quality and data governance, etc.) requirements - recent graduates or final year students from disciplines relating to computer science, telecommunications engineering or other it degrees. - postgraduate studies and/or specialized courses are an asset. - solid academic record. - get up and go attitude, maturity, responsibility and strong work ethic. - knowledge of other languages is desirable. - advanced user of programming languages, databases and software engineering techniques. - strong ability to learn quickly. - able to integrate easily into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: - working in the highest-profile consulting projects in the industry, - for the largest companies, leaders of their respective markets, - alongside top industry management as they face challenges at the national and global level, - as part of an extraordinary team of professionals whose values and corporate culture are a benchmark for the industry ongoing training pl...
Lima / graduate / number of vacancies: 5 you will be working on key projects for leading organizations in data mining & knowledge discovery, predictive modeling, trend modeling, simulation models (monte carlo), review of credit rating and scoring models, and providing quantitative support to business and r&d; projects. requirements - final year students from disciplines related to mathematics, physics, statistics, econometrics, or other quantitative fields. - postgraduate studies or specialized courses are an asset, especially in data science, quantitative finance, or similar. - knowledge of modeling techniques (logit, glm, time series, decision trees, random forests, clustering), statistical programming languages (sas, r, python, matlab), and big data tools/platforms (hadoop, hive, etc.) is desirable. - solid academic record. - knowledge of additional languages is a plus. - proactive attitude, maturity, responsibility, and strong work ethic. - quick learner with the ability to adapt easily into multidisciplinary teams. what we offer the best environment to develop your talent: - participation in high-profile consulting projects with large, market-leading companies. - collaboration with top industry management on national and global challenges. - part of an extraordinary team whose values and culture are industry benchmarks. ongoing training plan, with approximately 10% of business turnover invested in training: - specialist, external expert, professional skills, and language courses. - last year, our staff received over 375,000 hours of training ac...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description a solution engineer is anindividual contributor role in the regionthat plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip’s solution proposals, owns the solution design, delivery and integrations, improvement of the current solutions. to deliver the desired business results, solution engineers collaborate with the hq and regional teams and act as technical opportunity leads or assist the more experienced colleagues. they independently manage opportunities from initiation to delivery. a solution engineer can act as a generalist and perform all the activities listed below, or can be specialized in one or more areas, such as cx consultancy, partnerships, solution and product or industry specialization. help customers and/or partners understand the value of infobip solutions and services understan...
Important: please apply with your cv in english. candidates must be located in bogota, working in client's corporative site. open to work hybrid/onsite project description at dxc we use the power of technology to deliver mission-critical it services that our customers need to modernize operations and drive innovation across their entire it estate. we provide services across the enterprise technology stack for business process outsourcing, analytics and engineering, applications, security, cloud, it outsourcing and modern workplace. senior technical account manager deliver revenue growth in one or more client accounts. they are the key representative of the consulting & engineering services (ces) organization for their clients and coordinate all ces activities and personnel within their account(s). technical account managers are core to the development and delivery of ces strategic objectives and financial goals. responsibilities • assist in the day-to-day delivery of assigned client accounts. • support the account delivery manager in ensuring efficient account operations. • work closely with clients to understand their needs and assist in meeting their goals. • contribute to budget management and cost control for the accounts. • assist in tracking key performance metrics and objectives. • stay informed about industry trends and their impact on account strategies. • address account-related issues and escalate as needed. • provide regular status updates on account performance. qualifications: • bachelor's degree in a relevant field or equivalent combination of ...
Miami / graduate / number of vacancies: 2 you will work on relevant consulting projects for leading entities in the fields of strategy, commercial effectiveness, marketing, organization and processes, risk management, and financial information. requirements - recent graduates or final-year students. - solid academic record. - proactive attitude, maturity, responsibility, and strong work ethic. - knowledge of additional languages is desirable. - postgraduate studies and/or specialized courses are advantageous. - strong ability to learn quickly. - ability to integrate easily into multidisciplinary teams. we offer the best environment to develop your talent: - participation in high-profile consulting projects for major companies and market leaders. - collaboration with top industry management facing national and global challenges. - being part of a professional team with values and culture benchmarked in the industry. ongoing training plan, investing approximately 10% of business turnover in training: - specialist knowledge, external expert, professional skills, and language courses. - last year, staff received over 330,000 hours of training across more than 150 courses. clear career progression: - internal promotion based on merit. - partnership-based management model offering opportunities to become a partner. additional experiences include: - partnership with prestigious universities. - community support activities (over 30 organized annually). - internal and external sports tournaments. for more information, visit our website: we are...
**descripción de la empresa** work with us. change the world.** at aecom, we're delivering a better world. whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. we are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. there has never been a better time to be at aecom. with accelerating infrastructure investment worldwide, our services are in great demand. we invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. we're one global team driven by our common purpose to deliver a better world. join us. **descripción del empleo** aecom se encuentra en la búsqueda de un profesional apoyo administrativo para trabajar en sus oficinas en bogotá, colombia.** **las responsabilidades incluyen, pero no se limitan a**: - realizar, controlar y validar las compras de productos o servicios que requiera el proyecto asignado en las cantidades y plazos establecidos, con los níveles de calidad necesarios y al mejor precio que permita el mercado. - gestionar y ejecutar las negociaciones y compras de bienes/servicios alineados con la estrategia de la organización que respondan a criterios de disponibilidad, competitividad y res...
London / internship / number of vacancies: 2 you will be working in key projects for leading organizations in it strategy and governance (strategic it plans, it servicing , project management office (pmo), transformation, organization and efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, big data, solutions development, tool implementation, etc.) and risk and regulatory management (cybersecurity, data quality and data governance, etc.) requirements - recent graduates or final year students from disciplines relating to computer science, telecommunications engineering or other it degrees. - postgraduate studies and/or specialized courses are an asset. - solid academic record. - get up and go attitude, maturity, responsibility and strong work ethic. - knowledge of other languages is desirable. - advanced user of programming languages, databases and software engineering techniques. - strong ability to learn quickly. - able to integrate easily into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: - working in the highest-profile consulting projects in the industry, - for the largest companies, leaders of their respective markets, - alongside top industry management as they face challenges at the national and global level, - as part of an extraordinary team of professionals whose values and corporate culture are a benchmark for the industry ongoing training pl...
Join our team as a team leader & gaming equipment administrator to spearhead the coordination and management of gaming equipment operations. we are seeking a highly organised and motivated individual to lead our team towards operational excellence and enhance our gaming equipment services. key responsibilities: - keep accurate and updated records of all gaming equipment, including cards, dice, roulette wheels, and related items such as card shoes and transport boxes. - ensure that gaming tables are fully stocked and in optimal condition by directly monitoring or liaising with key personnel like shift managers, shufflers, trainers, and floor supervisors. - plan and oversee the replacement of outdated equipment, keeping detailed records of the process. - manage orders for studio gaming equipment and perform administrative tasks assigned by supervisors or management. - supervise and coordinate staff, streamline workflows, assess employee performance, and provide motivation and coaching when needed. - conduct data analysis and prepare detailed reports for line managers, including key performance indicators (kpis) related to equipment management and performance. - provide daily updates to direct managers, ensuring smooth and transparent communication. skills and experience: - native or fluent in english (c1 level), with strong written and verbal communication skills. - at least two years of experience in team leadership and management, demonstrating the ability to inspire and guide others effectively. - proficient in using various software and technology tools to...
Estudiante de contaduría pública o contador recién egresado con manejo en excel, causaciones, conciliaciones bancarias y manejo sólido de impuestos. requerimientos educación mínima: universidad o carrera tecnológica 1 años de experiencia edad: entre 18 y 40 años conocimientos: microsoft excel...
Bolonia / graduate / number of vacancies: 2 you will be working in key projects for leading organizations in it strategy and governance (strategic it plans, it servicing , project management office (pmo), transformation, organization and efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, big data, solutions development, tool implementation, etc.) and risk and regulatory management (cybersecurity, data quality and data governance, etc.) requirements - recent graduates or final year students. - solid academic record. - get up and go attitude, maturity, responsibility and strong work ethic. - knowledge of other languages is desirable. - postgraduate studies and/or specialised courses are an asset. - advanced user of programming languages, databases and software engineering techniques. - strong ability to learn quickly. - able to integrate easily into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: - working in the highest-profile consulting projects in the industry, - for the largest companies, leaders of their respective markets, - alongside top industry management as they face challenges at the national and global level, - as part of an extraordinary team of professionals whose values and corporate culture are a benchmark for the industry ongoing training plan, with approximately 10% of business turnover spent in training - specialist knowledge courses, ...
Bolonia / graduate / number of vacancies: 2 you will be working on key projects for leading organizations in strategy, commercial effectiveness, transformation: organization and processes, risk management and control, marketing, financial, and management information areas. requirements - final year master’s students or recent postgraduates in business administration, economics, actuarial science, or engineering. - high level of english. knowledge of other languages is an asset. - availability to travel. - other qualities: solid academic background, dynamic, eager for self-improvement, hardworking, mature, responsible, and able to integrate into multidisciplinary teams. we offer the best environment to develop talent: - work on high-profile consulting projects for the largest companies, leaders in their markets. - collaborate with top industry management facing national and global challenges. - be part of an extraordinary team whose values and culture set industry standards. ongoing training plan, with approximately 10% of business turnover invested in training: - specialist, external expert, professional skills, and language courses. - last year, staff received over 375,000 hours of training across more than 150 courses. clearly defined career plan: - internal promotion based on merit. - partnership-based management model offering opportunities to become a partner. complementary experiences: - partnerships with prestigious universities. - community support activities (over 30 annually). - internal and external sports tournaments. for more ...
Zurich / graduate / number of vacancies: 2 you will be working on key projects for leading organizations in areas such as strategy, commercial effectiveness, transformation (organization and processes), risk management and control, marketing, financial, and management information. requirements - recent graduates or final-year students from disciplines related to finance, business administration, economics, actuarial science, or engineering. - postgraduate studies and/or specialized courses are an asset. - solid academic record. - proactive attitude, maturity, responsibility, and a strong work ethic. - ability to learn quickly. - ability to integrate easily into multidisciplinary teams. we offer the best environment to develop your talent: - participation in high-profile consulting projects for large companies leading their markets. - collaboration with top industry management facing national and global challenges. - part of an extraordinary team whose values and culture set industry standards. ongoing training plan, with approximately 10% of business turnover invested in training: - specialist knowledge courses, external expert courses, professional skills courses, and language courses. - last year, our staff received over 375,000 hours of training across more than 150 courses. clear career progression: - internal promotion based solely on merit. - partnership-based management model offering opportunities to become a partner of the firm. additional experiences include: - strong relationships with prestigious universities. - community support activities organized...
Descripción de la empresa talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600m€. we offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: - consulting in management and innovation : supporting business, managerial, cultural, and technological transformations. - data & technology to implement major transformation projects. - cloud & application services to build or integrate software solutions. - service centers of excellence to support the latter through technology, innovation, agility, sustainability of skills and cost optimization. talan accelerates it's clients' transformation through innovation and technology. by understanding their challenges, with our support, innovation, technology and data, we enable them to be more efficient and resilient. we believe that only a human oriented-practice of technology will make the new digital age an era of progress for all. together let's commit! descripción del empleo as an, iam &, cloud engineer, ,your objective will be to manage and maximize the value of the products, prioritizing the work of the teams. we need someone like you to help us in different fronts: - working in the deployment, integration and administration of forgerock iam solution in aws cloud. - integrate and federate our applications for scib customers to iam - identify the technical needs of the project. - improve functional requirements, having a vision aligned with all sta...
Madrid / graduate / number of vacancies: 5 you will be working in key projects for leading organizations in data mining & knowledge discovery, predictive modeling, trend modeling, simulation models (monte carlo), review of credit rating and scoring models and quant support to the business and r&d; projects. requirements - recent graduates or final year students from disciplines relating to mathematics, physics, statistics, econometrics or other quantitative fields. a master's degree qualification will be taken into account when determining salary conditions. - postgraduate studies and/or specialised courses are an asset, especially in data science, quantitative finance or similar. - should desirably have knowledge of modeling techniques (logit, glm, time series, decision trees, random forests, clustering), statistical programming languages (sas, r, python, matlab) and big data tools and platforms (hadoop, hive, etc.). - solid academic record. - knowledge of other languages is desirable. - get-up-and-go attitude, maturity, responsibility and strong work ethic. - strong ability to learn quickly. - able to integrate easily into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: - working in the highest-profile consulting projects in the industry, - for the largest companies, leaders of their respective markets, - alongside top industry management as they face challenges at the national and global level, - as part of an extr...
Milan / graduate / number of vacancies: 5 you will be working in key projects for leading organizations in it strategy and governance (strategic it plans, it servicing , project management office (pmo), transformation, organization and efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, big data, solutions development, tool implementation, etc.) and risk and regulatory management (cybersecurity, data quality and data governance, etc.) requirements - recent graduates or final year students. - solid academic record. - get up and go attitude, maturity, responsibility and strong work ethic. - knowledge of other languages is desirable. - postgraduate studies and/or specialised courses are an asset. - advanced user of programming languages, databases and software engineering techniques. - strong ability to learn quickly. - able to integrate easily into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: - working in the highest-profile consulting projects in the industry, - for the largest companies, leaders of their respective markets, - alongside top industry management as they face challenges at the national and global level, - as part of an extraordinary team of professionals whose values and corporate culture are a benchmark for the industry ongoing training plan, with approximately 10% of business turnover spent in training - specialist knowledge courses, ex...
You will be working on key projects for leading organizations in areas such as strategy, commercial effectiveness, transformation (organization and processes), risk management and control, marketing, financial and management information. requirements - recent graduates or final-year students in finance, business administration, economics, actuarial science, or engineering. - strong academic record. - proactive attitude, maturity, responsibility, and a strong work ethic. - knowledge of additional languages is desirable. - postgraduate studies or specialized courses are a plus. - quick learner with strong ability to adapt. - ability to easily integrate into multidisciplinary teams. what we offer the best environment to develop your talent: - participation in high-profile consulting projects for major companies and market leaders. - collaborate with top industry management facing national and global challenges. - be part of a professional team recognized for values and corporate culture. we invest approximately 10% of our business turnover in ongoing training, including: - specialist courses, external expert courses, professional skills, and language courses. - over 375,000 hours of training across more than 150 courses last year. - every senior consultant participates in a business training program offered by insper. career development - clear career progression plan based on merit. - partnership-based management model offering opportunities to become a partner. additional opportunities - close relationships with prestigious universities. - c...
Columbus / graduate / number of vacancies: 5 - statistical data processing (data mining) - artificial intelligence (ai), including generative ai - predictive modeling using machine learning and data science techniques - time-series modeling (arima and panel data models) and simulation models (monte carlo) - development, validation and audit of financial, risk, marketing and business-oriented models - r&d; projects requirements - recent graduates or final year students. - postgraduate studies and/or specialised courses are an asset, especially in data science, quantitative finance or similar. - knowledge of modeling techniques (logit, glm, time series, decision trees, random forests, clustering, xgboost), statistical programming languages (sas, r, python, matlab), big data tools and platforms (hadoop, hive, etc.) and cloud platforms (aws, azure, gcp). - solid academic record. - knowledge of other languages is desirable. - get-up-and-go attitude, maturity, responsibility and strong work ethic. - strong ability to learn quickly. - able to integrate easily into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: - working in the highest-profile consulting projects in the industry, - for the largest companies, leaders of their respective markets, - alongside top industry management as they face challenges at the national and global level, - as part of an extraordinary team of professionals whose values and corporate ...
Hey, it's time for you to join us in showing the world that we are a company that is changing paradigms, revolutionizing the way we think about time! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. interested? discover how you can deliver magic with us through your rappi mission. impact on our ecosystem: we are looking for a motivated, curious, and analytical-minded cx analyst to enhance our merchants' experience at rappi. this key role involves identifying operational issues, analyzing basic data, and proposing improvements to support and service processes. responsibilities include: - analyzing performance of placements and identifying trends and improvement opportunities. - providing operational support by following up on recurring issues affecting merchants and collaborating with internal teams for timely and effective assistance. - performing basic data analysis on cx metrics (complaints, reopenings, tmo, resolution times, etc.) and identifying patterns indicating process or tool failures. - documenting processes and relevant cases to facilitate internal knowledge sharing, and maintaining updated records and reports of incidents or findings. - interacting with merchants to resolve operational or support issues, escalating complex cases proactively. - participating in...
Join rappi, a company revolutionizing how we perceive time and opportunities! we see opportunities where others see problems, proximity where others see distance, and adrenaline where others feel pressure. be part of a team committed to equality and opportunity for all, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. we are looking for a motivated, curious cx analyst with an analytical mindset to enhance our merchants' experience. your role will involve analyzing operational issues, basic data analysis, and proposing process improvements. responsibilities include: - analyzing performance of placements and identifying improvement opportunities. - providing operational support by following up on recurring issues affecting merchants and collaborating with internal teams for timely and effective assistance. - performing basic data analysis of cx metrics such as complaints, reopenings, tmo, resolution times, etc., and identifying patterns indicating process or tool failures. - documenting processes and maintaining updated records of incidents and findings. - resolving operational or support issues reported by partners, escalating complex cases proactively. - participating in feedback sessions to suggest improvements and testing new cx solutions. requirements: - degree in administration, engineering, economics, communication, or related fields. - minimum 1 year of experience in a similar role or area. - experience in consulting is a plus. - advanced excel skills (filters, pivot tables, formulas). - knowledge of sql and da...
Cop 80.000.000 - 120.000.000 london / internship / number of vacancies: 2 you will be working on key projects for leading organizations in it strategy and governance (strategic it plans, it service management, project management office (pmo), transformation, organization and efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, big data, solutions development, tool implementation, etc.), and risk and regulatory management (cybersecurity, data quality, data governance, etc.). requirements - recent graduates or final year students from disciplines related to computer science, telecommunications engineering, or other it degrees. - postgraduate studies and/or specialized courses are an asset. - solid academic record. - proactive attitude, maturity, responsibility, and a strong work ethic. - knowledge of other languages is desirable. - advanced skills in programming languages, databases, and software engineering techniques. - strong ability to learn quickly. - ability to easily integrate into multidisciplinary teams. we offer the best environment to develop talent we offer you the opportunity to join a firm that provides all you need to develop your talent to the fullest: - working on high-profile consulting projects in the industry, - for the largest companies, leaders in their markets, - alongside top industry management facing national and global challenges, - as part of an extraordinary team of professionals whose values and culture are industry benchmarks. ongoing training plan, with approximately 10% of b...
Who are we? amaris consulting is an independent technology consulting firm providing guidance and solutions to businesses. with more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is...
Who are we? amaris consulting es una firma independiente de asesoría tecnológica que ofrece servicios de orientación y soluciones para las empresas. reúne a más de 7.500 personas distribuidas en 5 continentes y más de 60 países. con más de 1.000 clie...
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