Requisition id: 229557 employee referral program – potential reward: $0,00 we are committed to investing in our employees and helping you continue your career at scotiagbs propósito contribuye al éxito general de la banca internacional operando en sc...
En vivo colombia estamos en la búsqueda de un(a) supervisor(a) contact center 24/7, quien será responsable de liderar, gestionar y optimizar el desempeño del equipo de atención al cliente, asegurando altos niveles de satisfacción, cumplimiento de ind...
Press tab to move to skip to content link at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom. the rise incubation team exists to deliver efficient, centralized, and best-in-class support for unique business motions such as rise with sap, grow, and business data cloud. this holistic solution bundles s/4hana cloud products, tools, and services into a comprehensive package, addressing the needs of our customers on their journey to becoming an intelligent enterprise success is what you make it. at sap, we help you make it your own. a career at sap can open many doors for you. if you’re looking for a company committed to your ideas and personal growth, that recognizes your unique contributions, inspires a strong sense of purpose, and provides a fun, flexible, and inclusive work environment – apply now. we offer: experience and opportunities for further development with sap’s leading strategic cloud solution. opportunity to contribute to the internal process development of rise with sap, a unique cloud offering within the sap portfolio. excellent networking opportunities and active engagem...
We are lenovo. we do what we say. we own what we do. we wow our customers. lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets. focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world’s largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. lenovo is listed on the hong kong stock exchange under lenovo group limited (hkse: 992) (adr: lnvgy). this transformation together with lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. to find out more visit www.lenovo.com , and read about the latest news via our storyhub . description and requirements the services rma coordinator acts as a single point of contact for returns and refund & replacement ensuring responsiveness and resolution. utilizing the feedback from the internal and external customers and knowledge built, the team lead works existing processes to improve efficiency, quality and reduce cost of service delivery, setting up new processes as needed. the coordinator closely monitors service activity and performance to ensure adh...
Get ai-powered advice on this job and more exclusive features. a fast-growing edtech company operating across multiple continents is looking for a talented sales development representative (sdr) to join its corporate sales team. this role focuses on generating high-quality leads, particularly in the north american market . as an sdr, you will be responsible for initiating contact with potential clients and setting qualified appointments to support our sales pipeline growth. join our team as an sdr for the usa market! identify and research potential corporate clients in the north american market initiate outbound outreach via cold calling, email campaigns, and digital channels (e.g., linkedin, apollo) maintain accurate activity tracking and records in the crm collaborate with the sales and marketing teams to nurture opportunities meet weekly and monthly lead generation targets minimum 6 months of experience in b2b lead generation or outbound sales development advanced english proficiency (b2 high / preferably c1) familiarity with north american business culture and sales dynamics hands-on experience with digital prospecting tools (e.g., linkedin sales navigator, apollo) highly proactive, goal-oriented, and strong communication skills ability to manage time effectively and work independently preferred qualifications: previous experience in edtech, saas, or corporate services ability to thrive in a remote, fast-paced environment experience with cold calling and confident in outreach previous exposure to working in international or cross-functional teams what we offer: uncapped...
Description : la oportunidad asegurar la entrega oportuna y el seguimiento adecuado de productos entrantes y o salientes, con el fin de garantizar el cumplimiento de los compromisos con clientes internos y finales y la correcta aplicación de la normatividad vigente para perú y colombia, siguiendo los lineamientos de ética del grupo hitachi energy. como vas a generar impacto el profesional de logística y comercio internacional desempeña un papel clave en la gestión de operaciones de importación y exportación, garantizando el cumplimiento de regulaciones internacionales y locales. este profesional es responsable de la revisión de documentos, control de costos, elaboración de informes y brindar asesoramiento a clientes internos y proveedores. tu perfil profesional en areas administrativas experiencia de 4 años en funciones de comercio exterior y logística ingles intermedio conocimiento de documentos y procedimientos de importación, exportación en perú y transporte nacional en perú y colombia mas sobre nosotros balance vida trabajo prestaciones superiores a las de ley exposición en entornos a nivel mundial cultura de mejora continua qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the hitachi energy career site as a result of your disability. you may request reasonable accommodations by completing a on our website. please include your contact information and specific details about your required accommodation to support you during the job application process. this is solely for job seeke...
Elev8.io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. act as the voice of the customer within the company, providing feedback and insights to the product, product fulfillment, and leadership teams. monitor and report on customer health scores, churn risk, and overall customer success metrics. work closely with the project management team to align efforts and ensure a consistent, high-quality customer experience. qualifications: proven experience in sale...
Japanese to english ai translation reviewer - physics japanese to english ai translation reviewer - physics 1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. editage , the flagship brand of cactus , provides translation services to help esl (english-as-a-second-language) researchers communicate their science to the global scientific community. we are currently looking for skilled translators to work with us on a freelance basis. job description: we are seeking experienced translators with strong subject matter expertise to review content translated using ai. this includes both academic manuscripts and non-academic material originally written in various languages. in this role, you will evaluate ai-generated translations to ensure they are accurate, fluent, and meet high linguistic and contextual standards in native-level english or the target language. key responsibilities: ensure that the ai-generated text accurately conveys the meaning of the source manuscript identify and revise any incorrect terminology, unclear phrases, or convoluted sentence structures enhance the fluency, grammar, and readability of the translated output compare the ai translation with the original text to identify and correct missing or mistranslated content deliver final outputs that are clear, natural, and reflect the appropriate tone in english or the target language, whether academic or non-academic requirements: applicants must meet any one of the following criteria: a degree in translation or an equivalen...
United imaging healthcare – colombia office job title: office manager (presential) job summary: the office manager will be responsible for overseeing the administrative activities that facilitate the efficient functioning of our office. this includes not only the local and regional logistics management but also responsible for managing office supplies, coordinating schedules and suppliers, manage contracts and supporting other staff members to ensure a productive and professional work environment. responsibilities: • manage day-to-day office operations, including organizing office layout, maintaining supplies, and handling correspondence. • serve as the point of contact for office-related issues, such as repairs, it support, and vendor relations. • coordinate office meetings, events, and appointments, ensuring calendars are up-to-date and schedules run smoothly. • maintain office equipment and arrange for necessary repairs or replacements. • develop and implement office policies and procedures to improve efficiency. • assist with onboarding new employees, ensuring they have the tools and resources needed to succeed. • manage budgets for office-related expenses and monitor spending to ensure cost-effectiveness. • oversee mail and shipping logistics. • support executives and other team members with administrative tasks as needed. • knowledge of industry trends and best practices concerning warehouse safety, supply chain management, and inventory control procedures. • responsible for providing parts data analysis to the operations and customer service teams. • responsible for ...
Description : la oportunidad el líder técnico es la cara técnica visible al cliente durante todo el ciclo de desarrollo del proyecto, desde el "kick-off" hasta la entrega final al cliente. como vas a generar impacto estudiar el contrato y bases técnicas de contratación. liderar negociaciones técnicas con cliente y proveedores. coordinar desde la parte técnica durante el ciclo de vida del proyecto: ingeniería básica, ingeniería de detalles, ensamble, fat y sat. incluyendo previsión de diseño. gestionar de manera activa y proactiva cambios de alcance, riesgos y adicionales. responsable por la planificación, ejecución y coordinación de las pruebas fat. tu perfil experiencia mínima de 5 años en: sistemas de scada, telecom, control y protección de medida de subestaciones de energía en alta tensión conocimiento en criterios de diseño de sistemas, generación de especificaciones técnicas de los componentes de los sistemas de protección conocimiento en levantamiento de información en subestaciones eléctricas existentes profesional en electricidad, telecomunicaciones con posgrados relacionados en administracion de proyectos deseable licencia de conduccion de vehiculo particular idioma ingles intermedio mas sobre nosotros balance vida trabajo prestaciones superiores a las de ley crecimiento global cultura de mejora continua. qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the hitachi energy career site as a result of your disability. you may request reasonable accommodations by completing a ...
Roles and responsibilities: the role of the network engineer is to respond to troubleshoot tickets, act as the customer’s point of contact for reported problems and troubleshoot problems to resolution. this will involve extensive conversations with customers and other network engineers, duplicating the reported problem in the laboratory and using extensive ip networking and network security knowledge to resolve the problem. required skills & desired skills: english language with b2/b2+ proficiency; high school diploma as a minimum. experience in support engineering. ccna or equivalent required; ccnp or other certifications are desired. #j-18808-ljbffr...
Manufacturing materials planning & control senior professional page is loaded manufacturing materials planning & control senior professional apply locations bogota, cundinamarca, colombia time type full time posted on posted 6 days ago job requisition id r0098558 location: bogota, cundinamarca, colombia job id: r0098558 date posted: 2025-07-02 company name: hitachi energy colombia ltda profession (job category): customer service & contact center operations job schedule: full time remote: no job description: la oportunidad garantizar la correcta gestión de datos maestros y la planeación eficiente de materiales para la unidad de negocio, asegurando la disponibilidad de inventarios, optimizando el uso de stock y apoyando la continuidad operativa mediante el análisis y la ejecución de procesos de planeación (mrp), necesidades de compra y seguimiento a la producción. como vas a generar impacto creación, extensión y configuración de materiales: gestionar y mantener actualizados los datos maestros de materiales en los sistemas de la empresa (erp), asegurando la precisión y consistencia de la información. validación de inventario y análisis de uso de stock: monitorear y verificar los niveles de inventario, analizando patrones de consumo para identificar oportunidades de optimización y prevenir quiebres de stock. corridas de mrp (material requirements planning): ejecutar y supervisar las corridas de mrp para planificar las necesidades de materiales, asegurando la alineación con los planes de producción. análisis y creación de necesidades de compra: evaluar requerimientos de material...
Get ai-powered advice on this job and more exclusive features. at hamsa, we generate high-value business opportunities for tech companies across the americas and europe. we're looking for a bilingual sales executive with strong english communication skills and real experience in b2b sales or commercial roles, to join a lead generation campaign targeting the u.s. market. ️ this is a b2b commercial role — not customer support or b2c sales. what you’ll do: run commercial campaigns focused on the u.s. market. contact prospects via multiple channels (email, calls, whatsapp, linkedin). qualify leads, schedule meetings and follow up on opportunities. work with clear weekly and monthly performance goals. collaborate with a team that values real results and continuous growth. what we’re looking for: advanced or bilingual english (written and spoken) – this is a must. previous experience in b2b sales, lead generation or commercial roles. self-driven, goal-oriented, and a strong communicator. familiarity with tools like linkedin sales navigator, hubspot, close.io, or similar (a big plus). full-time availability (remote). what we offer: fully remote stable campaigns with international tech companies team support and real opportunities for growth performance-based bonuses day off on your birthday to apply, please include your monthly net salary expectation in usd. seniority level seniority level entry level employment type employment type full-time job function job function sales and business development industries business consulting and services referrals increase your chances of inte...
Join to apply for the investment banking vice president role at maca advisors llc 3 weeks ago be among the first 25 applicants join to apply for the investment banking vice president role at maca advisors llc get ai-powered advice on this job and more exclusive features. about maca advisors maca advisors is a boutique investment bank advising market leaders and institutional investors across latin america and the caribbean. we deliver senior-led execution, cross-border expertise, and rigorous financial analysis through a nimble platform rooted in client alignment, transparency, and trust. about maca advisors maca advisors is a boutique investment bank advising market leaders and institutional investors across latin america and the caribbean. we deliver senior-led execution, cross-border expertise, and rigorous financial analysis through a nimble platform rooted in client alignment, transparency, and trust. role summary we are seeking a seasoned vice president with a minimum of 6 years of investment banking or related experience to join our senior advisory team. this is a senior leadership role with full ownership of deal execution, active client engagement, and team oversight. you will lead multiple transactions simultaneously, drive strategic initiatives, and play a key role in firm development alongside senior partners. key responsibilities lead day-to-day execution of m&a and capital advisory mandates serve as the primary client contact throughout the deal lifecycle drive origination and idea generation in coordination with senior leadersh...
Prgx– headquartered in atlanta, georgia, prgx global, inc. is the world’s leading provider of recovery audit services. the company operates and serves clients in more than 30 countries with over 1,600 employees and provides its services to over 75% of the top 20 global retailers. prgx provides a unique combination of audit, analytics and advisory services that optimizes client financial performance. job duties & responsibilities: utilizes appropriate audit concepts and proprietary tools/reports to conduct audit by examining a client’s accounts payable financial data. identifies variances and/or errors in the procurement and payment processes to recover revenue. understands, manipulates and analyzes client’s electronic data (primarily in excel or access). review contracts, agreements, paperwork and electronic documents looking for possible missed opportunities in vendor funding. inspects and evaluates client financial information including (but not limited to) buyers’ files, client standards, manifests, purchase orders, invoices, statements, dsd purchases and freight invoices in order to audit and analyze the client’s business operations. finds, supports, and documents audit and claims operations. produces claims using appropriate audit concepts for writing claims, updating claims management system, and billing claims to client. provides vendors with claim back-up information. may contact vendors for pre-approvals. packages claims for vendor and/or client. conducts buyer, contract and document pulls as required. understands and follows overall audit compliance by adhering to...
Company description we are one sutherland — a global team working together to create innovative solutions. our diverse workforce celebrates and embraces diversity of thought, experience, and background. sutherland is an equal opportunity employer committed to a positive work environment and professional conduct. since our founding in 1986, we have become a leading provider of business process and technology management services, offering analytics-driven back-office and customer-facing solutions supporting the entire customer lifecycle. job description the project manager performs a wide range of duties including: end-to-end management of projects or programs, including scope, time, cost, quality, human resources, communications, risk, procurement, and stakeholder management. managing all project phases: initiation, planning, execution, monitoring and control, and closing. utilizing nice project management methodologies, processes, tools, and templates to define tasks, prepare plans, monitor progress, manage scope, and motivate the team. serving as the single point of contact for assigned projects and representing nice or the business unit in internal and external forums. acting as a trusted adviser to clients, developing roadmaps, and maximizing roi. proactively managing issues, providing visibility, and escalating as needed. reporting project status accurately to stakeholders at agreed intervals. managing project revenue and forecasts, updating management systems accordingly. assessing quality and efficiency, providing feedback, and contributing to ...
Who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail. strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth. strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations. ability to build and nurture client relationships while proactively identifying growth opportunities. experience: 2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management. your role manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration. outcomes (pe...
Overview and summary the business management consultant will develop business management analytical, technical and client handling skills providing support in the delivery of client services enjoying the execution of high quality projects and assignments with a high degree of accuracy in a timely manner the successful candidates will join our talented client management team and benefit from the urban science employee experience! essential duties and responsibilities some of the essential duties of this role include: tracks, processes analyzes operative and financial and statistical data related to dealer network performance metrics to improve accuracy and quality and organizes independently dealer visits based on results provide remote and direct support to dealer network within project assignment (e.g. general accounting/ book keeping queries/ data input issues/reporting...) present regularly at all levels business management and kpi´s results, suggesting actions of improvement provide training to the dealer network on the use of our internal software, data quality improvement, map charts, and assist on the analysis of their kpi´s performance data serves as a contact for, and develops relationships with, the client to effectively respond to client requests and inquiries in a timely manner and help improve client satisfaction assumes responsibility for accurate and high-quality data being utilized on assigned projects. attends project meetings and participates in presenting project status updates to client representatives or internal management to clearly communicate projec...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as an onward managed services aws solution architect, you will have the opportunity to: work across a portfolio of managed services engage...
Join to apply for the after hours logistician role at core logistics brokerage . description core is a dynamic and rapidly expanding organization which specializes in delivering freight transportation solutions and logistics support across the united states & canada. grounded in seven core values; safety, courage, achievement, respect, responsibility, integrity, and transparency, core prioritizes the success of its clients and team members. embracing the ethos of "all owns all," "let no team member fail," and "integrity before profit," core fosters a culture of unwavering commitment to excellence. as a full-time logistician at core, you will spearhead customer account management, cultivate broad business partnerships, maintain robust communication channels with clients and uphold exemplary customer service standards. responsibilities oversee the timely and efficient execution of assigned customer loads during after-hours shifts, ensuring prompt pickup, delivery, and competent handling of unexpected issues that arise outside regular business hours. serve as the primary point of contact for customers and carriers during late shifts, providing responsive updates and proactive solutions. negotiate competitive & profitable customer rates driven by load specifics & market conditions, even during fluctuating overnight or weekend demands. drive informed and collaborative operations in support of assigned customers, delivering seamless logistics solutions with high levels of customer responsiveness. guarantee accurate and timely billing, inclusive of rates, fees, and fines, with sp...
Technical ii, global it service delivery apply now job title: technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. the concentrix technical products and services team is the driving force behind concentrix’s transformation, data, and technology services. we integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. we combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. hence achieving our vision. our game-changers around the world have de...
Setting: disaster zones role: the family practitioner/general practitioner will provide emergency care for the affected population according to internationally accepted standards. responsibilities may include overseeing and managing triage, examining, diagnosing, and treating patients, conducting daily rounds of non-surgical patients, etc. time commitment: 2 to 5 weeks (or longer) when: ongoing. must be able to deploy within 24-72 hours. application deadline: ongoing requirements: minimum medical degree; with a master’s in public health an advantage. minimum of 1 year of experience required, or equivalent combination of education and experience, of which 1-2 years should be in a developing country or resource-deprived environment. experience in overseas programs relating to primary health care, maternal and child health, reproductive health, hiv/aids, and communicable diseases is an advantage. cost: volunteers are responsible for their travel, visas, immunizations, and any travel insurance. in-country food and lodging expenses are included for certain programs. please contact mti for more details. for more information visit: mti email: [email protected] #j-18808-ljbffr...
Requisition id: 223039 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose to derive meaningful insights from collections analytics and portfolio reports and datasets, while proposing alternative courses of action to improve operational metrics and deliver collections plan (e.g., pcl, w/o, opex). leads the insights team with particular focus on ib collections, responsible for: driving improvements to customer strategies in order to achieve plans deliver meaningful and timely insights to enable teams to make effective decisions having a continuous improvement mindset accountabilities utilizes available diagnostic tools to identify system, strategy and operations issues uses information to formulate action plans to optimize contact strategies leveraging available channels to improve collections effectiveness & minimize losses monitors performance for ib collections, identifying actionable opportunities to address market & portfolio headwinds supports stakeholders within ib collections by ensuring accurate, consistent, & timely production of meaningful information packages & reports delivers analyses into collections performance, converting analytic data to insights and actionable recommendations to drive initiatives and ensure targets are attained creates a collaborative performance driven culture. builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by foster...
Cloudhesive is an amazon premiere partner and amazon managed services partner founded by veterans in the cloud technology space. we help our customers adapt and transform their organizations by leveraging the power of the public cloud ecosystem through consulting and next generation managed services with a focus on operational excellence, security, reliability, performance efficiency and cost optimization. our employees are the foundation of our success, and we invest in them! we are growing fast and have built a phenomenal team through in-depth training, partner events, community involvement, mentoring and much more. we move quickly, act decisively and communicate openly to drive a collaborative environment and our customer's success. with offices in the u.s. and latin america, you will work with experts in the industry on revolutionary technology solutions that have been deployed successfully around the globe. the opportunity: we are seeking a cloud engineer (amazon connect specialist) responsible for providing customers with deep technical expertise to drive the adoption of aws products in alignment with their business objectives. this role requires close collaboration with specialists, sales, marketing, and product teams to develop innovative solutions that address complex customer challenges. what you’ll be doing: provide customers with deep technical expertise in your domain to advance adoption of aws cx products in service to customer goals. collaborate with specialist, sales, marketing, and products teams to ideate around your customers’ most challenging business pr...
Job description : manager customer operations - amer job location: any latam country role description: responsible for managing the complexity of supply chain products and services within the americas region. this role acts as the single point of contact, ensuring seamless interaction and coordination between the customer and dhl teams. the manager drives tactical and operational performance, ensures compliance with service level agreements, leads customer-specific initiatives, and supervises the flow of cargo. additionally, the role involves financial oversight, fostering strong relationships with stakeholders, and continuously improving operational processes to meet and exceed customer expectations. key responsibilities: manage customer relationships and interactions: serve as a single point of contact, managing multiple interactions in customer and dhl teams at the regional level. develop business relationships at all levels to ensure a seamless strategic partnership aligned with client strategy. deepen strategic partnerships across functional and executive levels to align dhl solutions evolving needs. lead and supervise operations: lead the team to achieve proposed objectives. supervise and actively engage in operations to assure sla achievement. provide focus, leadership, and support to field operations management. collaborate with the control tower to identify and leverage synergies . drive operational performance & continuous improvement: ensure tactical and operational performance aligns with the sops and slas agreed upon with the client. leading analysis and implem...
Join our dynamic global team as a payroll analyst, where you'll play a critical role in ensuring accurate and compliant payroll operations for our latam workforce. you'll be the go-to expert for payroll inquiries, working closely with the global payroll director to optimize processes and align with our global payroll strategy. if you're passionate about accuracy, compliance, and providing exceptional employee service, this is your opportunity to make a significant impact in a fast-paced, international environment. what you’ll do: payroll processing & compliance: execute accurate and timely payroll processing for all latam employees, including salary calculations, bonuses, allowances, and deductions, adhering to local, state, and federal regulations. maintain up-to-date knowledge of evolving labor laws, tax regulations, and payroll requirements, ensuring continuous compliance. employee support & communication: serve as the primary point of contact for employee payroll inquiries, providing clear, accurate, and timely resolutions. liaise effectively with local payroll bureaus to address complex employee and business queries. work with external payroll vendors and third-party providers to ensure smooth payroll processing and resolve any discrepancies. data management & reporting: maintain meticulous employee payroll records and generate comprehensive reports, ensuring data confidentiality and adherence to data protection regulations. prepare for and support internal and external payroll audits, providing accurate and readily accessible documentation. generate and analyze payrol...
Get ai-powered advice on this job and more exclusive features. direct message the job poster from igt solutions we are a multinational company that works in the telecommunications sector or bpo focused on customer service currently in constant growth in colombia. we want you to be part of this great team. we are looking for the position of bilingual team leader wfm. the tl plays a crucial role in overseeing the day-to-day operations of the team. this position requires strong leadership skills, a deep understanding of workforce management principles, and the ability to effectively coordinate and optimize staffing resources. requirements to apply: • bachelor's degree in business administration, statistics, or related field. • proven experience in workforce management or related field, with at least 1-3 years in a leadership or supervisory role. • minimum experience as rta: 1 year. • proficiency in workforce management software (e.g., verint, genesys, aspect) and microsoft excel. • strong leadership and team management skills, with the ability to motivate and inspire team members. • excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels. • analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions. • ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously. • english level (oral and writing): b2 job responsibilities: • lead and manage a team of workforce management analysts, ensuring their productivity and effectiveness i...
¿quieres cambiar el mundo? eso es lo que hacemos en cabify. nuestro objetivo es mejorar la movilidad en las ciudades, conectando pasajeros y conductores con solo pulsar un botón. fundada en 2011, somos el primer'unicornio' español, con sede en madrid...
La fundación cardiovascular de colombia necesita para su equipo de trabajo agente contact center – programación de cirugías, bachiller y/o estudiante de pregrado de carreras administrativas. mínimo 6 meses de experiencia como agente de call center o ...
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