Ssr-m team lead, self-service recruiting amazon strives to be earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. we are seeking creative, goal-oriented and highly entrepreneurial peop...
Join us as a service team associate we're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. thrive in a safe and supportive work environment with team members who become friends. t...
Purpose & overall relevance for the organization: key contact to drive and guarantee maximum level of service on lam ecom/market places order fulfillment (orders and returns), managing the orders and returns performance in a daily basis, leading the ecom order process with customer service team as well as internal stakeholders, dpc, scm, it, finance globally and locally to deliver the maximum customer satisfaction and nps. key responsibilities: manage order pool for all lam countries (which grows as fast as the business year after year) to ensure service levels to customers, guarantying that partner orders are all processed, invoiced and arrived to adidas group consumers, focusing on customer satisfaction and reputation for marketplaces. assure on-time returns process of partner orders from pick-up with adidas customers. key role to guarantee speed of refunds to ecom consumers. drive customer service topics related to orders processing and returns, looking for reduce the level of contacts by proving operation service excellence to adidas partners to support the growth of marketplaces. contact appropriate support locally and globally teams to solve any issue regarding ecom order fulfillment, assure solutions and/or follow escalation processes identify interdependencies with other functional areas and lead scalation and communication of incidents according to their severity and impact to the business slas. measure and report on fulfillment kpis (on-time of orders, cancellation rates, return rates…) work with distribution center and omnichannel teams to support and monitor ful...
In this role , you'll get to: sell to the brazil territory build relationships with prospects and internal stakeholders to grow new business. become an expert in identifying challenges that our prospective customers face, which can be solved with inbound marketing strategies. close new business consistently at or above quota level. serve as a brand enthusiast for hubspot’s suite of products and solutions. follow up on highly qualified opportunities across brazil work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products bring your knowledge, strategies, and ideas to advance our company’s values, unique culture, and vision for the future requirements for this position include: fluency in portuguese and english is a must. employees must be located or willing to relocate to colombia (relocation assistance available) 2-7+ years of selling experience preferably within a web technologies or innovative online product environment. experience prospecting in a high volume environment. experience doing discovery calls with customers and ability to show value propositions. experience within a sales team that produces and exceeds their goals consistently. experience in a startup environment is preferable. a sharp focus on your goals the ability to advance the vision of the department emotional intelligence a powerful work ethic tons of energy, passion, humor, compassion, and enthusiasm superior communications skills exceptional closing skills facility with ms office suite...
Senior accounts payable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:37 pm) job id 2023-3040 # positions 1 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets to auxis’ costa rica service center, as well as supporting the to-be process design, organizational design, technology deployment to support these operations. responsibilities review, process, and code invoices accurately and efficiently, ensuring compliance with company policies and procedures. verify invoices for appropriate documentation, approvals, and accurate general ledger coding. resolve complex issues and discrepancies related to invoices, payments, and vendor accounts. coordinate with vendors and suppliers to address inquiries, resolve disputes, and ensure timely and accurate payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and adherence to payment terms. reconcile vendor statements and proactively follow up on outstanding balances or discrepancies. analyze...
Job description agileengine is one of the inc. 5000 fastest-growing companies in the u and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - analyze and understand the business requirements, design, develop, and test high performant code in-line with the business requirements. - create technical requirements, software design specifications and other forms of architectural artifacts. - participate in agile development activities including sprint planning, backlog grooming, stand-ups and retrospectives. - primarily work in the middle tier/backend service layer of the architecture (ability to work in various other layers of the software stack from the database to the ui a plus). - stay up to date with tools, trends, and technologies in the fintech space. must have - 2+ years of experience in hands-on full-stack development. - ability to demonstrate experience with the following technologies and frameworks: java, spring, spring boot, postgres. - familiarity with automated testing frameworks and experience working with qa automation engineers to help them implement testing strategies. - basic experience with cloud hosted applications on amazon aws including aws ec2 instances, s3 storage management, elastic beanstalk, simple queue service. -...
This position is based on a cruise ship education and experience requirements · completed medical education and hold a medical degree from a recognized college or university. · hold a current valid medical license. · board certification or similar international certification in plastic surgery or dermatology preferred but not required. · comfortable with giving presentations/speaking in front of large groups. · fluency in english. · strong interpersonal skills. reports to: spa manager job summary the medi-spa physician administers cosmetic medical procedures to on onboard guests. they must possess the clinical knowledge to administer these procedures, safely and effectively, and be able to explain accurately all aspects of the products and services, to the guests. they must have excellent communication skills and be able to provide aesthetic medical solutions, safely and effectively, to address the concerns of on board guests. the medi-spa physicians are expected to work with the medi-spa sales consultant, who will assist them with the sales, marketing, and promotional aspects of the position. the medi–spa sales consultant will also translate for the medi-spa physicians if necessary. the medi-spa physicians are expected to gain the knowledge of the spa services and products in effort to cross-promote these services to guests. the medi-spa physician will review and give final approval for all service/treatment plans organized and booked by the medi – spa sales consultant. position requirements possess the ability to work without direct supervision and actively promote the se...
Resumen business support specialist seize the opportunity to make a significant impact as a business support specialist. by building meaningful connections with new clients, you will not only increase your income but also open doors to an unexplored world within digital marketing. picture yourself as a sales expert who will benefit from constant collaboration, turning your ideas and feedback into strategies to drive your professional growth. this collaboration lays the groundwork for developing customer relationships and achieving agreed portfolio growth objectives. this is your chance to leave a lasting mark, build a career within our organization, and contribute to its trajectory. why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a business support specialist? • build relationships with both new prospects and existing customers through virtual meetings, phone calls, and presentations • work with customer care teams to ensure all customer inquiries are promptly addressed • collaborate with colleagues across the clients organization to share knowledge and best practices • stay up-to-date on logistics market trends and developments • negotiate and close deals to grow revenue • manage the sales process from start to finish using a customer relationship management (crm) system • be knowledgeable about all company p...
Overview post date june 1, number webco-- job function it location bogotá country colombia about the position job summary this position is part of the digital solutions team located within the latin america region and provides numerous support and supervisory activities to the latam it specialists and distributors specific to digital solutions and instrumentation connectivity. as a supervisor he or she will be responsible for monitoring the activities of the latam it personnel, and the status of implementation of werfen's digital solutions portfolio in the region. key accountabilities ensure effective coordination and implementation of werfen’s digital solutions in the latam region. responsible for assuring the level of the technical skills of the latam it specialist personnel by identification and coordination of training , support and supervision of activities and implementation of tools. serve as latam digital solutions service leader: coaching personnel, leading technical and project management meetings. drive continuous improvement leading the monitoring of kpi’s, including monitoring of installation base. responsible for escalating and reporting incidences to both csw (clinical software) and to strategic business unit, supporting coordination of follow up activities as needed. serve as digital solutions customer advocate ensuring maximum potential of solutions being offered are reached for our users. actively participate in middlewares monetization initiatives according to the guidelines of the latam vice president. work collaboratively with the ww marketing product m...
Coursera was launched in 2012 by two stanford computer science professors, andrew ng and daphne koller, with a mission to provide universal access to world-class learning. it is now one of the largest online learning platforms in the world, with 148 million registered learners as of march 31, 2024. coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, specializations, professional certificates, guided projects, and bachelor’s and master’s degrees. institutions around the world use coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. coursera became a b corp in february 2021. join us in our mission to create a world where anyone, anywhere can transform their life through access to education. we're seeking talented individuals who share our passion and drive to revolutionize the way the world learns. we at coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. we require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. as a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. job overview the enterprise solutions team serves global organizations, including leading companies, governments, and nonprofits, who seek to upskill or...
🌍 roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. 🌟 we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. 🤖 the company has experienced strong double-digit growth over the years 📈, serving diverse industries in over 20 countries 🌎 and managing more than 15 million endpoints globally. 🔍 position overview: the project manager i will play a pivotal role in leading the planning, execution, and completing projects according to strict deadlines and within budget. this includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. the project manager i will work with the project owners to define the project’s objectives and overseeing quality control throughout its life cycle. 🔑 key responsibilities 📋 develop project plans with timelines, milestones & deliverables ⏳ manage project activities to ensure everything stays on track 🛠️ monitor project progress & resolve any issues that arise 🗓️ coordinate project schedules with leadership & teams 👥 lead project meetings, events,...
Description we are seeking a senior network support engineer with expertise in lan/wan network infrastructure and cloud platforms to join our team. this individual will provide ongoing day-to-day support for the global data network and serve as level 3 support for all network-related tasks and troubleshooting. the successful candidate will be responsible for designing, developing, and deploying lan/wan network infrastructure, as well as maintaining monitoring and reporting systems. they will also handle on-call duties for non-business hours support and perform administrative tasks related to time entry and status reporting. #li-dni responsibilities design, develop, and deploy lan/wan network infrastructure perform 3rd level troubleshooting for all lan/wan alerts and issues maintain monitoring and reporting systems produce and maintain documentation related to all systems developed/deployed perform on-call duty for non-business hours support configure and install various network devices and services perform network maintenance and system upgrades monitor system resource utilization, trending, and capacity planning work within established configuration and change management policies select and implement security tools, policies, and procedures liaise with vendors and it personnel for problem resolution conduct technical trainings to internal resources requirements minimum of 3 years of experience in lan/wan network infrastructure support and troubleshooting ccnp certification and a ba or b.s. degree proficiency in configuring and installing various network devices and servi...
Overview senior software engineer we have several positions to fill in latin america - you can work remotely from the comfort of your home! the microsoft 365 team is looking for senior software engineers to help design and build one of the fastest growing cloud services in microsoft. do you want to design and develop new components that solve complex distributed systems and search optimization problems? do you want to mentor junior engineers and drive a technical area across your team? do you want to work on a product that ships new features every week? if the answer to these questions is yes, then microsoft 365 team would like to hear from you! we build and operate the largest enterprise cloud productivity system in the world. across products such as exchange, teams, and sharepoint, we power communication, sharing, search, intelligent assistance for customers, extensibility through microsoft graph, and more. throughout we maintain very high reliability and availability, strong privacy and compliance for customers, and latency in milliseconds. we apply a combination of approaches from the fields of api design, machine learning, distributed computing, workflow engines, algorithm optimization, and many more. come to define, design, and deliver what enterprise cloud productivity means. more about microsoft 365 microsoft 365 is the fastest growing cloud services business in microsoft. m365 brings together cloud versions of our most trusted communications and collaboration products like exchange, sharepoint, onedrive and teams with the desktop suite of office products in an alwa...
Scope and mission employee life cycle (elc) : from hiring to retiring, gbs hrs team is responsible to collect information and evidences to support hiring, national or international move, promotion, job changes, any type of termination. at any stage of the processes, gbs hrs is responsible for compliance and user experience. on and offboarding is also part of the gbs hrs scope of services. master data management (mdm) : gbs hrs team is responsible for data accuracy and data completeness according to the core model. connect to resolve (c2r) : gbs hrs team is responsible for knowledge articles that help employees to find answers to their queries at their fingertips. according to define process and sla, gbs hrs is providing feedback on employees’ requests. external workforce (ewf) : gbs hrs team is in charge of collecting and reporting on ewf data ipt (international permanent transfer) and lfh (local foreign hires): coordinate and monitor end-end ipt and lfh processes globally. support and guide regions with related activities including: immigration, relocation, tax, internal validation, on- and offboarding, physical arrival, follow-up the key missions expected from this role are: support improving the hrs core model support regional operations key responsabilities develop support defining the high level gbs hrs strategy and governance communicate with all impacted stakeholders align with neighboring functions on the target roles and responsibilities support finalizing and maintaining the core model documentation (process flow, key management rules, raci…) complete and enhance ...
Location: bogotá, colombia (hybrid) only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the sr. operations analyst works to make sure that our customer-facing teams have the resources, process, and data they need to do their jobs effectively and efficiently as they strive to build strong external relationships, create best-in-class experiences for our points of contact, and ultimately retain our customers. in this role, you’ll work with team leaders to build out process, take on strategic projects, and manage reporting for critical team metrics. this is a great opportunity to get to build from scratch, to have a real impact on the experiences of our internal and external customers, and to learn from leaders who are passionate about their subject matter. key responsibilities act as a business partner to the global operations team with general business analysis that includes, but is not limited to, revenue analysis, quota planning, and performance optimization. partner with leadership on key strategic projects to help build a world class customer organization develop repeatable, scalable process to drive success as our teams grow and mature create dashboards and manage ongoing reporting needs leverage data a...
Bogotá, colombia – would you like to be part of a team focused on building adoption of amazon web services with prospective customers? do you have the business savvy and the technical background necessary to help establish amazon web services partners develop new sales opportunities? this team supports sales and focuses on customers and prospects of all types of in latin america. as a demand generation representative (dgr), you will have the exciting opportunity to help drive the growth, shape the future of a group of cloud technologies, and help prospects and customers make the transformational move into aws. to support your outbound selling efforts, we will use multi-modal, targeted campaigns, to help you identify new customer sales opportunities. once engaged with a customer or prospect, you will successfully understand customer business issues by using excellent listening and communication skills, demonstrate how these issues can be solved and the unique benefits of solving them with aws services. key job responsibilities the candidate will work in a high-volume environment, achieve activity-based metrics and establish credibility with decision makers. the candidate will use intelligent prospecting persistence to identify, create and qualify opportunities; then work with sales to ensure the opportunity is understood and next steps are clearly defined. once qualified, you will use an opportunity management processes to ensure that opportunities are handed off to appropriate sales resources in a timely, customer friendly manner. your success will be measured by achi...
Position summary: the client service manager is often the main point of communication between clients and the company. they must maintain good business relationships with current clients. also, they are expected to handle and resolve client queries, develop strategies for improving customer service, train other client services staff, and participate in client onboarding. responsibilities: participate in regular program reviews. perform internal quality control check-ins with assigned teams. support team leads and managers in establishing kpis and meeting their program goals. provide a leadership team with status updates and solutions to milestones, deliverables, risk assessments, etc. foster a problem-solving environment demonstrating teamwork and innovation. establish a standard and encourage the learning and sharing of best practices. craft best practices and templates based on program needs/requirements. required skills/abilities: excellent (near-native) english proficiency is a requirement for this job. experience running large cs teams. amazing customer support, phone support experience preferred. tech-savvy and advanced proficiency on g-suite/ms office. experience successfully managing and mentoring other people. experience leading hiring and interviews, training, and quality control programs. sales or e-commerce experience and understanding of sales metrics and drivers. great eye for detecting team and employee risk before it becomes an issue. track record of building positive relationships with employees and partners. strong work ethic and a talent for bringing out ...
Requisition id: 212892 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team: scotiabank has embarked on the journey to modernize both development practices and tools. one of the main areas of transformation is the public cloud and the various platform technologies that support both development and operations on the cloud. the aim is to provide a streamlined process and framework which will allow the development teams to focus on building business logic. the platform is used by development teams globally to host hundreds of applications. we are building our development team with influencer, makers, creators and industry leaders who will drive us forward. the role of cloud engineer operates within the modern apps platform engineering team. this valuable member of the team will be responsible for creating platform components and services for the broad enterprise use. is this role right for you? you consider yourself to be a subject matter expert in designing and managing cloud services - infrastructure as a service (iaas) & platform as a service (paas) you thrive on the detailed design & deployment of cloud service; the same in the design & implementation of automated delivery pipelines for the cloud services. you can work with engineers and architects on breaking-down, scoping, and estimating tasks. you are proficient in providing level 3 support for developed cloud services. you can develop & document operational procedures for service operations teams. accountabilities champions a customer fo...
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit an operations control room shift supervisor to join their team in bogota, colombia. position: operations control room shift supervisor location: bogota, colombia employment type: full-time work model: on-site benefits: base salary duties and responsibilities foster and maintain positive relationships with both internal teams and external stakeholders. ensure compliance with company policies, standards, and operational procedures. actively participate in initiatives that contribute to the organization’s growth and improvement. collaborate effectively across departments to support daily operations. provide guidance and assistance to clients or users when needed. support team efforts to deliver a welcoming and engaging environment for clients or users. supervise team members to ensure adequate staffing levels and efficient workflow during shifts. oversee task assignments, scheduling, and break management. conduct regular performance evaluations and provide constructive feedback. ensure all team members adhere to organizational policies and uphold quality standards. promote a professional, respectful, and transparent workplace culture through open communication and regular feedback. requirements: proficient in english (c1), with strong verbal and written communication skills. minimum of 1 year in a similar industry or role (e...
Job description agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - develop, maintain, and enhance web applications using node.js and vue.js; - expose and manage various apis to support core business functions; - handle key areas of the business, including inventory management, order processing, and product data handling; - synchronize with external customer service services to ensure seamless operations; - maintain and expose apis for internal and external use; - work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality software solutions; - optimize applications for maximum speed and scalability; - ensure data integrity and security across platforms; must haves - 3+ years of development experience in vue.js ; - 5+ years of development experience in node.js ; - experience with restful api design and implementation is required; - demonstrated experience in integrating third-party apis; - experience with database technologies, including mysql and mongodb ; - knowledge of aws services for cloud-based applications; - experience with redis for caching and data storage; - familiarity with api development...
Adcomm mdu sas is seeking a dedicated and customer-focused professional to join our team in cali as a customer experience specialist. in this essential role, you will contribute to delivering exceptional service, ensuring customer satisfaction, and driving business growth. if you excel in communication, are committed to providing outstanding service, and thrive in a dynamic work environment, we encourage you to apply and become part of our amazing team key responsibilities: record and process confidential customer information, including payments and account creation. handle assigned calls and provide support for service operations. respond promptly to customer inquiries and proactively resolve complaints. demonstrate in-depth product knowledge to offer effective customer support. process orders, forms, requests, and maintain accurate records of customer interactions. contact potential customers via phone and email, utilizing crm tools for follow-ups. conduct cross-selling and up-selling to maximize sales opportunities. elaborate weekly kpi’s reports attend training sessions to stay updated on new products and service offerings. proactively inform customers about new products, services, and company policies. requirements: previous experience in customer service and/or sales roles is preferred. advanced english level (c1) empathetic and customer-focused mindset. detail-oriented with excellent organizational skills. proficiency in using crm systems and other relevant software. willingness to adapt to a fast-paced and dynamic work environment. note: contract type: contrato a te...
Why work for dreamhost? we help people own their digital presence. it's not just wishful thinking. it's our noble cause — an idea that drives everything we do. when you put your dreams online—your words, your photos, your creations—you shouldn't have to worry about your service provider mining that data for marketing purposes. those are your dreams — not ours! dreamhost's open platform gives you the power to share your data and the freedom to control how it's used. working for dreamhost you can be a steward of your own career. we invest in our people, we promote from within the organization when possible and we offer extensive training to aid in your success. in this role, we offer a company-issued laptop, the flexibility to work from home and during local business hours. we are proud to be a us employer with a fantastic culture and the ability to offer so much to our team members. about the role we’re looking for a versatile and proactive marketing specialist to help execute and evolve dreamhost’s marketing initiatives across channels and global markets. this role will support campaign planning, social media execution (both paid and brand), email marketing, and international expansion efforts. while you won’t be in a design-heavy role, having an eye for good design and experience working closely with creative teams is a strong plus. you’ll be collaborating with designers, developers, and marketers to keep projects moving, assets aligned, and messaging clear and effective. the pitch you are an ideal fit if… you’ve supported cross-channel marketing efforts and know how to ge...
Job description the telecom project coordinator is responsible for acting as the single point of contact and management for multiple client orders. client responsibilities include on-going client interaction, timeline and critical task management, coordination across multiple groups and resources and resolving order related issues. there will be significant interfacing with sales agents and other staff members. the ideal candidate will possess excellent critical thinking skills, communicate well with all levels of personnel and be highly organized. profile for success: telecommunication background a must accountable for their client's overall customer satisfaction. responsible for timely project completion, issue identification/resolution, and customer delivery ensures clients clearly understand status of project throughout all phases; including outstanding, pending and completed tasks meet the highest standards and minimize the customers attrition rate remote support for all project implementation related inquiries and tickets performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects collects and records documentation including customer set-up documents and implementation related information creates and executes project work plans and revises when appropriate to meet changing needs and requirements summarizes progress of project and prepares interim and project completion reports facilitates efficient and effective internal team and external customer meetings qualifications project coordination experienc...
Agiamondo e.v. is the personnel service of the german catholics for development cooperation. the offers development workers a meaningful role working with local development agents. the cps is a personnel programme for peace-building and the prevention of violence in crisis and conflict regions. it sets out to promote a world in which conflicts are settled without violence. working with church-related and civil-social partner organisations in columbia, agiamondo aims to make a contribution towards civil conflict management and the sustainable and equitable development of the country through peace-building measures. the lawyers' collective cajar (colectivo de abogados/as josé alvear restrepo) is a renowned organization of lawyers specialized in providing legal assistance to victims' groups and small organizations in the field of human rights and environmental protection. cajar's main objectives are to fight impunity, protect territories and land rights in the context of the climate crisis, promote peace and end the armed conflict. cajar engages in strengthening organizations, political advocacy and communications and as judicial[pl1] representation. as part of a team, which focusses on collective rights, you will work primarily with the accompaniment of organizations and individuals affected by environmental conflicts. for our party organization in colombia we are looking for the next possible date an organizational development advisor in the field of resource conflict and advocacy (m/f/x). your tasks actively shape the educational process of a group called escuelas de justic...
Prometeo talent is ranked as the #1 recruitment agency in america and europe. 🌎✨ we excel in connecting companies with exceptional technology and engineering professionals. 💼🚀 👩💻 we are collaborating with a company that offers data protection, disaster recovery, and it infrastructure solutions , helping businesses secure and optimize their critical systems. we’re looking for: a passionate, customer-focused and b ilingual support engineer who thrives on solving complex technical challenges. you’ll engage directly with customers, diagnose issues, and ensure seamless data protection operations. if you love continuous learning and delivering exceptional service, this role is for you. location: fully remote—work from anywhere! fluent english (b2-c1 minimum) is a hard requirement for client-facing communication key responsibilities: triage & troubleshooting: receive, manage, and resolve alerts, calls, and tickets. customer collaboration: lead screen-sharing sessions, diagnose issues, and provide clear action plans. 24/7 support: respond to critical issues as part of an on-call rotation. automation: streamline repetitive tasks (e.g., backup health checks, job monitoring). system monitoring: proactively identify and resolve backup/recovery environment issues. root cause analysis: investigate outages and implement preventive measures. security & compliance: configure least-privilege access, audit systems, and enforce policies. documentation: maintain an internal wiki with technical guides and procedures. client communication: build trust by understanding needs and deliv...
Job title: client success specialist (tax & bookkeeping) location: remote (utc+2 eastern europe & south africa business hours) salary range: up to 2500 usd work schedule: monday - friday, must be available to work 9:00 am - 5:00 pm (utc+2) or 9:00 am - 5:00 pm est note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a fast-growing us-based tax and bookkeeping services provider supporting small businesses and startup founders - especially those with international roots. the team is lean, hands-on, and passionate about simplifying complex financial topics for entrepreneurs. position overview: we're looking for a client success specialist (tax & bookkeeping) who thrives on solving client problems, translating financial jargon into human language, and delivering top-tier service with speed and precision. you'll be a trusted point of contact, navigating everything from basic queries to complex account reviews. if you love digging into the details and creating clarity for others, this role is for you. key responsibilities:
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. meet nuvei , the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk, and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! your mission as a database developer, you will play a crucial role in supporting the finance and business intelligence team in developing a database dedicated to commissions analysis. this will involve collecting, analyzing, coding, and interpreting data to drive actionable insights. you will collaborate with cross-functional teams and assist in the development, automation, and maintenance of data models and reporting. responsibilities: build, maintain, and improve sql databases with a focus on etl and analytics collaborate with the finance team to gather, analyze, and document requirements identify automation and improvement opport...
Join us as a service team associate we're looking for friendly team players to create a warm environment for our guests and provide excellent service. thrive in a safe and supportive work environment with team members who become friends. there's alwa...
Get ai-powered advice on this job and more exclusive features. paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. we help individuals from around the world connect with great companies that are looking for ...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo