The offer position involves researching and writing original texts on various topics in multiple subjects. the job competitive compensation in usd (from $3 to $18 per hour of work depending on urgency and complexity of customer’s request) performance-based bonuses (you can earn up to 35% bonus for every order) bonus system for nicely-done tasks (you receive tips directly from clients, we don’t withhold any fee!) salary paid 2 times a month, upon request flexible schedule. ability to combine this job with your daily life variety of writing tasks 24/7 support help with order-related questions personal success manager, assisting you with non-order related questions learning lab with free online courses to upgrade your skills the profile excellent written english to effectively liaise with the stakeholders of the region. ability to produce original content on college-level topics related to different subjects advanced time management skills stable and reliable internet access availability to work at least 10 hours per week or more research experience would be a plus the employer our client delivers help and support to customers around the world since 2009. our client strives to help students facilitate learning and improve their performance through leading-edge technology, services, and data capabilities....
The offer opening within a company with a solid track record of success a role that offers a breadth of learning opportunities great work culture the job key responsibilities: answering and assisting callers promptly no missed calls. pre-billing tasks verify that scheduled caregivers have clocked in on time; follow up on any missing check-ins. staffing open shifts coordinate and ensure all open shifts are covered. managing high call volumes efficiently prioritize urgent cases and multitask effectively. providing excellent customer service maintain a professional and empathetic approach. the profile requirements: bilingual (english & spanish) essential to be able to effectively liaise with stakeholders in the region. previous experience in homecare, healthcare staffing, or a call center environment preferred. excellent communication skills and ability to multitask under high call volumes. strong organizational and problem-solving skills. reliable high-speed internet and a quiet workspace. ability to work flexible hours, including nights and weekends. the employer our client is a home care agency specializing in providing private duty nursing and aide services directly to patients in their homes. to ensure seamless care, they need dedicated professionals to coordinate and staff cases during after-business hours (5 pm 9 am est) and weekends....
The offer flexible working options work within a company with a solid track record of success great work environment the job key responsibilities: responsibilities: design, build and maintain scalable, reliable and efficient data pipelines and infrastructures collaborate with system owners to incorporate new data sources collaborate with data analysts and other business stakeholders to develop business-ready data tables design, develop and monitor controls to maintain high data quality consistent with data governance best practices, especially those pertaining to hipaa implement data warehousing solutions appropriate to the business context the profile nice to haves: experience with healthcare or telehealth platforms. familiarity with hipaa compliance and data privacy regulations. experience working in an agile/scrum environment. knowledge of devops practices and ci/cd pipelines. qualifications: bachelor's degree in computer science, engineering, or related field, or equivalent work experience. minimum of 3+ years of experience in full-stack development. proficiency in front-end technologies such as html, css, javascript (react, angular, or vue). strong back-end development experience with node.js, python, or ruby on rails. experience with aws for application hosting and cloud infrastructure management. familiarity with godaddy for domain and dns management. experience with github for code collaboration and version control. experience with asana or similar project management tools. experience with restful apis and microservices architecture. familiarity with databases...
The offer opportunity within a company with a solid track record of performance opportunity to make a positive impact fantastic work culture the job we are hiring a professional and reliable customer service representative to join our remote team. the ideal candidate must have excellent english communication skills (both spoken and written), a customer-first mindset, and the ability to handle inquiries with professionalism and care. the profile fluent in english and spanish (spoken and written) mandatory previous experience in customer service (at least 1 year preferred) strong communication and writing skills must have your own laptop in good working condition stable internet connection proactive, responsible, and detail-oriented the employer our client powerful and experienced team of recruiting and staffing specialists personally screens and vets each candidate to make sure they would be a perfect fit for your team - someone you can absolutely trust....
The offer flexible work hours – asynchronous work where possible, allowing everyone to work during their most productive hours. remote work stipend – support for home office setup, coworking space access. competitive pay in usd (or other currency, crypto) – this can include medical insurance cost, local taxes. professional development – budget for online courses, certifications, one-on-one sessions with our best specialists. paid time off & local holidays – instead of us holidays, we accommodate local public holidays. performance-based bonuses – work load and end-of-year bonuses. equipment provision – laptops, monitors, or other tools needed for the role. the job what you will do: communicate with the team and clients on a daily basis ensure communication is smooth between goat and the client follow up repeatedly until you’re satisfied that everything is done to standards monitor project’s progress, from kickoff to delivery/launch stay on top of milestones and deadlines anticipate and identify project roadblocks, and support the team in finding solutions make sure projects stay on budget send status updates to clients schedule and attend client meetings (google meet), and take notes create reports and other materials or working documents needed for client and internal meetings onboard new clients write scope of work for new projects coming in collaborate with cross-functional teams to guarantee project success report on project status and progress on a daily basis to the director of project management tools we use: gmail, asana, slack, google sheets + docs, google calenda...
The offer opportunity within a company with a solid track record of performance a role that offers a breadth of learning opportunities attractive salary & benefits the job as the people & talent specialist you will own the full employee lifecycle—attracting and hiring top talent, onboarding them for success, and driving the engagement programs that celebrate, engage, and retain our people. you’ll support full-cycle hiring from posting to initial screenings, while also owning initiatives. expect ~ 60 % of your week on full‑cycle recruiting and ~ 40 % on people‑ops & engagement. your mission: fill roles fast and keep our distributed team connected and thriving. key responsibilities talent acquisition (≈ 60 %) partner with the hr team to refine and execute recruitment strategies. draft seo‑rich job ads and post via general platform boards. conduct initial resume screening, phone screens and structured virtual interviews. maintain ats hygiene provide a white‑glove candidate experience from application to offer. onboarding, culture & engagement (≈ 40 %) facilitate onboarding journeys that make new hires feel welcomed and productive. plan monthly team‑building activities and our annual holiday party—even for remote staff. run recognition for birthdays, work anniversaries, and performance milestones. facilitate engagement surveys, analyze results, and build action plans. oversee time‑keeping workflows and partner with hr manager on workforce efficiency. own upbeat hr comms that spotlight wins and promote well‑being. what's on offer/ benefits? 14 days pto + us company holiday...
The offer a role that offers a breadth of learning opportunities work in a company with a solid track record of performance the job job duties: implement outbound targeting campaigns via email, linkedin, and other means. perform high-level discovery outbound calls (10 – 15% of the time) conduct deep market research to identify key players. utilize sales tools to give detailed information to prospective clients. ensures alignment with overall sales strategies. act with the highest levels of integrity and professionalism in each customer interaction. provide services to customers as required by company standard operating procedures. adhere to all company guidelines. the profile background required: education associate’s degree in related field with two to four years of relevant experience preferred. undergraduate bachelor’s degree in business, engineering, marketing, technology or related fields. c1 english level or above experience minimum 1 year of business development or sales experience preferred. knowledge of business processes and sales techniques desirable. skills analytical and critical thinking strong oral and written communication abilities. understanding of business and marketing strategy desirable dependable with strong attention to detail skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly strong computer navigation skills and pc knowledge, ms office proficiency preferred. ability to work under time pressure. problem solving possess self-motivation to achieve and exceed goals. the employer our client provides customer-cen...
The offer work within a company with a solid track record of success join a well known brand within computer hardware excellent career development opportunities the job your responsibilities will include: writing, editing, and debugging software code for different applications and systems testing and verifying software features and performance fixing and enhancing existing software applications/systems integrating software components/third-party libraries/applications collecting and analyzing user feedback and needs recommending and implementing software enhancements developing and updating technical documentation for software apps/systems the profile you possess a degree/diploma in computer science, engineering or related field. you have at least 2 years experience, ideally within a software architect or software engineer role. you have working knowledge of c# you are a strong team player who can manage multiple stakeholders you pay strong attention to detail and deliver work that is of a high standard you are a strong mentor and coach who can build high performing teams the employer our client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. they pride themselves on delivering comprehensive information tailored to your health and fitness journey. our mission is to help you make informed decisions that expedite your path to your health and fitness goals. since 2003, their dedicated team has worked hard to create an exhaustive library of thorough and reliable information. their team of 60+ team of writers, special ...
The offer opportunity within a company with a solid track record of performance a role that offers a breadth of learning opportunities leadership role the job job description we are seeking a highly skilled and experienced senior accountant with a strong focus on us generally accepted accounting principles (gaap). the successful candidate will be responsible for managing and overseeing various aspects of financial accounting and reporting, ensuring compliance with us gaap standards. the senior accountant will play a key role in maintaining accurate financial records, preparing financial statements, and supporting audits. additionally, they will collaborate with cross-functional teams to provide financial insights and contribute to strategic decision-making. the senior accountant will be a key contributor to our finance team, playing a vital role in maintaining financial accuracy, ensuring compliance, and providing valuable insights for strategic decision-making. if you are a detail-oriented professional with a solid background in us gaap, we invite you to apply for this challenging and rewarding position. responsibilities: verify, allocate, post and reconcile accounts payable and receivable produce error-free accounting reports and present their results analyze financial information and summarize financial status spot errors and suggest ways to improve efficiency and spending provide technical support and advice on management accountant review and recommend modifications to accounting systems and procedures manage accounting assistants and bookkeepers participate in financi...
The offer opportunity within a company with a solid track record of performance opportunity to make a positive impact a role that offers a breadth of learning opportunities the job position overview: we are seeking a diligent and proactive sales development representative (sdr) with a primary focus as an outbound dialer. in this remote contractor role, you will be a vital part of our sales team, responsible for initiating outbound calls, qualifying leads, and scheduling appointments for our sales professionals. your efforts will directly contribute to the growth and success of our sales organization in the cybersecurity sector. key responsibilities: outbound calling: initiate outbound calls to prospective leads using a predetermined list provided by the sales team. lead qualification: conduct initial qualification of leads by gathering key information, assessing interest, and determining their readiness to engage with our cybersecurity solutions. appointment scheduling: collaborate closely with sdrs to schedule appointments, product demonstrations, or follow-up meetings with qualified prospects. data management: maintain accurate and up-to-date records of call outcomes, prospect interactions, and appointment schedules in our crm system. adherence to call guidelines: follow established calling scripts and guidelines to ensure consistency and professionalism in all outbound communications. performance metrics: meet or exceed daily, weekly, and monthly targets for outbound calls, qualified leads, and scheduled appointments. collaboration: work effectively with sdrs, sales mana...
The offer create from anywhere! we are 100% remote fixed hours, every week steady income, always on time full access to adobe creative cloud, on us 14 countries, one global creative team grow as a creative through wide-ranging client work amazing culture guided by our core values learn from the best through our creative speaker series the job overview: the brand designer is pivotal in developing exceptional visual content that aligns with clients’ brand strategies and objectives. this role offers a dynamic opportunity to engage in all aspects of the design process, from concept development to delivering polished, high-quality visuals that resonate across industries. scope of work brand development: design cohesive brand identities, including original logos, typography, color schemes, and style guidelines tailored to client needs. graphic creation: create and edit diverse visual assets for social media, websites, presentations, and various platforms, ensuring alignment with client brand guidelines. tool proficiency: use adobe illustrator, photoshop, indesign, canva, figma, powerpoint, and google slides to deliver high-quality designs for various industries. client collaboration: communicate directly with customers to understand requests, set realistic expectations, and deliver exceptional designs. teamwork: collaborate with art directors, production coordinators, and quality specialists to maintain workflow efficiency and project success. creative problem-solving: translate client ideas into visually compelling, original designs that meet branding and messaging goals. qualit...
The offer flexible working options fantastic work culture opportunity to make a positive impact the job role description this is a remote, full-time video spokesperson role. the video spokesperson will be responsible for delivering scripted messages on camera, engaging with viewers, and portraying the brand's message effectively. the role involves daily video recordings and interactions with the marketing team to ensure content alignment. we’re seeking a creative and confident individual who is passionate about storytelling and thrives in front of the camera. this role involves creating high-quality virtual property tours to showcase our vacant land listings in a way that engages and excites potential buyers. the profile qualifications fluency in both english and spanish confortable and engaging on camera experience as a spokesperson ability to work independently, stay organized, and meet deadlines. knowledge of social media platforms no real estate experience required - hourly range from $7 to $15 per hour the employer our client is a marketing company that helps businesses incorporate digital strategies to their process...
The offer great opportunity the job engage with potential clients to schedule meetings and generate high-quality leads. responsibilities include conducting outreach via calls, emails, and other communication channels, qualifying prospects, and maintaining detailed records in crm software. the role focuses on building relationships, ensuring seamless appointment scheduling, and contributing to the sales pipeline's success. the profile you have at least 3 years experience within a telesales role, ideally within the consulting industry. you have working knowledge of communication, persuasion, time management, adaptability and confidence you are a self-starter and demonstrate a high level of resilience you are adaptable and thrive in changing environments you are highly goal driven and work well in fast paced environments the employer our client is a virtual call center and email marketing leader with extensive experience in strategic planning and execution, process improvement, new business development, lead generation, and managing high-performance sales teams....
The offer work alongside & learn from best in class talent flexible working options leadership role the job you will be responsible for : writing well-designed, testable and efficient code. gathering and evaluating user feedback. working as a part of a dynamic team to deliver winning products. providing code documentation and other inputs to technical documents. supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review. troubleshooting and debugging to optimise performance. the profile you possess a degree/diploma in computer science, engineering or related field. you have at least 1 year experience, ideally within a engineering or software engineer role. you have working knowledge of apache airflow, apache hadoop, aws (s3, emr, redshift, glue) and shell scripting you possess strong analytical skills and are comfortable dealing with numerical data you are a strong team player who can manage multiple stakeholders you are adaptable and thrive in changing environments the employer our client is one of the leading it placement & service providing company in canada. no previous it background is required we provide training & placement assistance for those who want to build their career in it field....
The offer paid holiday leaves (depending on the holidays that the client observes) paid sick leaves (sick leave convertible to cash if perfect attendance) paid planned leaves the job on behalf of our client, we are seeking a detail-oriented and self-sufficient tax & accounting associate to support their cpa office. in this role, you’ll be responsible for tax return preparation, financial reporting, and general accounting duties. you’ll operate independently while collaborating closely with the client’s internal team to ensure accuracy, compliance, and timely service delivery. this role is ideal for someone who communicates clearly, adapts quickly to team dynamics, and thrives in a structured remote work environment. benefits: competitive salary strong support system salary increase starting in your first year of employment (based on performance) monthly performance incentive (only for full-time roles | based on given metrics |can range from $40 - $50) health benefit ($30/month) no computer activity monitoring training materials for upskilling provided paid holiday leaves (depending on the holidays that the client observes) paid sick leaves (sick leave convertible to cash if perfect attendance) paid planned leaves internet allowance ($25/month) key responsibilities tax preparation & accounting prepare individual and business tax returns accurately and efficiently assist with general accounting work throughout the year stay current on relevant tax law changes and adapt quickly financial reporting & bookkeeping generate financial reports and perform bookkeeping using q...
The offer join a well known brand within precision engineering / robotics / iot excellent career development opportunities leadership role the job you will be responsible for : writing well-designed, testable and efficient code. gathering and evaluating user feedback. working as a part of a dynamic team to deliver winning products. providing code documentation and other inputs to technical documents. supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review. troubleshooting and debugging to optimise performance. the profile you possess a degree/diploma in computer science, engineering or related field. you have at least 3 years experience, ideally within a software engineer role. you have working knowledge of node you enjoy finding creative solutions to problems you are highly goal driven and work well in fast paced environments you possess strong analytical skills and are comfortable dealing with numerical data the employer our client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. at total shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness journey. our mission is to help you make informed decisions that expedite your path to your health and fitness goals. since 2003, our dedicated team has worked hard to create an exhaustive library of thorough and reliable information. our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are health and fitness experts ...
The offer work within a company with a solid track record of success work alongside & learn from best in class talent join a well known brand within it services the job your specific need expert-level proficiency in gohighlevel platform for automation and workflow building development and implementation of ai chatbots and voice assistants creation and maintenance of funnels and landing pages training and fine-tuning ai agents for specific business cases integration of ai solutions with existing systems job description: gohighlevel automation & ai specialist responsibilities: build and optimize automations and workflows in gohighlevel platform develop and implement ai chatbots and voice assistant solutions create and maintain funnels and landing pages within gohighlevel train and fine-tune ai agents for specific business use cases configure and manage workflow automations for business processes integrate ai solutions with existing marketing automation systems the profile requirements: expert-level proficiency in gohighlevel crm platform experience in building and managing automated workflows knowledge of ai chatbot and voice assistant implementation strong understanding of marketing automation principles excellent problem-solving and analytical skills strong attention to detail and quality assurance effective written and verbal communication skills ability to work independently in a remote environment you are a strong team player who can manage multiple stakeholders you are a strong networker & relationship builder you pay strong attention to detail and deliver work that...
The offer work within a company with a solid track record of success work alongside & learn from best in class talent join a well known brand within software / saas the job this position is remote to start, but we intend to have an office location for 1-3 days at an office location. all potential candidates must live in guadalajara, mexico area. what will i be doing? lead requirements gathering sessions with the customers, translate business requirements into functional specifications lead and facilitate agile scrum meetings with business partners and development team to plan and deliver solution document business rules, process flows, configuration requirements, data mappings, and layouts for forms and letters communicate clearly and efficiently as well as influence outcomes understand the needs of multiple partners by identifying the current and future state business processes provide advice and recommendations to the product team for aligning business requirements to base product functionality work with developers to ensure their design and implementations meet the business requirements give a business-oriented validation for user stories and ux design collaborate with various multi-functional teams in an agile way such as product managers, business owners, engineering, etc collaborate test plan creation to assure quality of the products we deliver execute planned and unplanned manual test cases to ensure deliverables meet our business and system requirements the profile desired experience bachelor's degree in computer science or related field 5+ years of requirements ...
The offer opportunity to make a positive impact flexible working options a role that offers a breadth of learning opportunities the job you will be responsible for : provide expert opinions on legal, regulatory, and socio-political issues relevant to colombia. prepare written reports and affidavits for legal cases. testify as an expert witness in legal proceedings (if required). conduct thorough research and analysis on case-specific matters. collaborate with legal teams to ensure accurate and comprehensive expert input. the profile individuals with proven experience dealing with prevalent human rights, social and political issues in colombia accreditation/membership to professional organizations that demonstrate your expertise in the field. any published work including books/articles/reports addressing regional issues. excellent written and verbal communication in english . ability to work remotely and provide insights on a case-by-case basis. the employer our client is a holding company for a number of different ventures. our client works closely with solicitors, barristers, courts, and tribunal services to provide reliable and accurate expert testimonies....
The offer paid holiday leaves (depending on the holidays that the client observes) paid sick leaves (sick leave convertible to cash if perfect attendance) paid planned leaves the job one of our clients is looking for a results-driven marketing manager to lead and execute high-impact b2b marketing initiatives, with a focus on lead generation, workshop promotion, and thought leadership amplification. this is a highly hands-on role ideal for a marketing executor, not a strategist looking to stay in the clouds, but a doer who thrives on building, optimizing, and driving outcomes. reporting directly to the leadership team, the marketing manager will work within strategic frameworks to deploy digital campaigns, improve marketing funnels, increase engagement across platforms, and support scalable processes that align with the company’s mission of achieving 5x profitable growth over the next 5–7 years. note: we kindly ask that you submit your resume in english to help us understand your qualifications better. looking forward to reviewing your application. benefits: competitive salary strong support system salary increase starting on your first year of employment (based on performance) monthly performance incentive (only for full-time roles | based on given metrics |can range from $40 - $50) health benefit ($30/month) no computer activity monitoring training materials for upskilling provided paid holiday leaves (depending on the holidays that the client observes) paid sick leaves (sick leave convertible to cash if perfect attendance) paid planned leaves internet allowance ($25/m...
The offer work within a company with a solid track record of success excellent career development opportunities leadership role the job your responsibilities will include: design, code, test, and deploy web applications with html, css, and javascript, as well as other web technologies develop responsive and interactive web applications using frameworks and libraries like bootstrap, jquery, react, etc integrate web applications with different apis and databases test and troubleshoot web applications to identify and resolve issues and errors optimize web applications for performance, security, and search engine optimization (seo) upgrade and maintain existing web apps and ensure compatibility across all browsers and devices follow web development best practices and standards communicate and coordinate with clients and stakeholders to understand their requirements and expectations provide technical support and documentation for web applications the profile you possess a degree/diploma in computer science, engineering or related field. you have at least 2 years experience, ideally within a it manager / it director / cto or other role. you have strong communication and interpersonal skills and a solid track record in it business partnering roles and driving technology initiatives and programmes across the business. you pay strong attention to detail and deliver work that is of a high standard you enjoy finding creative solutions to problems you possess strong analytical skills and are comfortable dealing with numerical data the employer our client is a community dedicated to mak...
The offer great work environment flexible working options work alongside & learn from best in class talent the job technical support (client-facing) handle incoming service requests as the first responder; resolve or escalate based on complexity. support user issues related to microsoft 365, windows os, remote access, printers, voip, cybersecurity tools, and network basics. provision users and devices, configure new setups, and troubleshoot common msp client environments. deploy and support endpoint security solutions, dns filtering, mfa, and remote backup solutions. sop creation & documentation write, edit, and maintain internal sops, checklists, and knowledge base articles. translate tribal knowledge into clear, repeatable steps for use by techs at all levels. keep documentation up to date in it glue and ensure all client environments are well-documented. standardize repeat tasks into documented workflows to support automation and efficiency. client experience communicate proactively and professionally set expectations, give clear updates, and follow up. act as a customer advocate internally, ensuring issues are fully resolved and documented for future reference. team collaboration participate in daily huddles and weekly tech meetings to identify recurring issues and process gaps. collaborate with l1s and l3s to fine-tune documentation and identify automation opportunities. provide input on how to improve onboarding, ticket handling, and escalation procedures. the profile 2+ years in an it support role, ideally within an msp. strong experience with microsoft 365 admin c...
The offer work within a company with a solid track record of success work alongside & learn from best in class talent great work environment the job advanced technical support & troubleshooting provide level 3 support, diagnosing and resolving complex hardware, software, networking, virtualization, and application issues across multiple platforms. act as a key escalation point for level 1 and level 2 technicians, providing expert guidance and effective resolution strategies. design, implement, and optimize proactive monitoring and automation solutions aimed at improving overall client system reliability and performance. analyze recurring issues to identify root causes and implement long-term solutions to minimize future incidents. client communication & documentation maintain comprehensive, detailed, and accurate documentation of client interactions, technical issues, troubleshooting processes, and final resolutions using industry-standard ticketing systems such as connectwise and autotask. effectively translate complex technical information into clear, understandable explanations for clients, ensuring high levels of customer satisfaction and trust. proactively engage clients to manage expectations, provide regular updates, confirm resolution satisfaction, and maintain strong professional relationships. conduct regular follow-ups to ensure client systems remain optimized and to identify potential future enhancements. system management & infrastructure deployment oversee monitoring and proactive management of sophisticated client infrastructures using remote monitoring &...
The offer excellent career development opportunities leadership role work within a company with a solid track record of success the job our client is looking for a skilled tech-savvy professional to join our team to work with a valued client. if you have a background in computer science , system engineering , or software development , and possess strong professional and responsible attributes, this opportunity is for you. - degree in computer science , system engineering , software development , or a related field. - previous experience working directly with clients, especially in technical consulting or development. - strong problem-solving skills and the ability to think critically under pressure. - exceptional communication and interpersonal skills. - ability to work independently and take ownership of tasks and projects. - professional demeanor and a proactive approach to work. the profile degree in computer science, system engineering, software development, or a related field. previous experience working directly with clients, especially in technical consulting or development. strong problem-solving skills and the ability to think critically under pressure. exceptional communication and interpersonal skills. ability to work independently and take ownership of tasks and projects. professional demeanor and a proactive approach to work. the employer our client provides customer-centric high-touch, high-value operational support for fast-moving technology companies. a first mover in the iot/helium/hotspot/blockchain space, developed some of the first processes to support...
The offer opportunity within a company with a solid track record of performance work alongside & learn from best in class talent fantastic work culture the job an account manager (am) or customer success manager (csm) plays a critical role in maintaining customer satisfaction, ensuring business growth, and optimizing internal processes. this role bridges the gap between customers, vendors, internal teams, and leadership to foster strong relationships and operational excellence. key responsibilities 1. customer relationship & account management • serve as the primary point of contact for assigned accounts, ensuring customer needs are met. • maintain and update the account management board, tracking active accounts, project status, and key customer insights. • assist in customer security risk assessments (csras) to ensure compliance and risk management. • oversee the customer onboarding process fulfillment, ensuring a smooth transition from sales to service delivery. • conduct regular customer satisfaction surveys (csats) and follow-ups, identifying areas for improvement. • develop strategies to increase customer retention, engagement, and contract renewals. 2. procurement & order management • manage the quoting process, ensuring pricing accuracy and alignment with customer requirements. • oversee purchasing and procurement, collaborating with vendors for the best pricing and availability. • track orders from initial quote to final delivery, ensuring timely fulfillment. • issue and manage work orders, coordinating with internal teams to ensure service delivery mee...
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