Position summary: we are seeking a skilled bpo operations manager to lead and manage one of our healthcare operations . this on-site leadership position requires developing and guiding a team that enhances the organization's overall patient journey and satisfaction. the ideal candidate will mentor team members, identify opportunities to improve customer service quality, and implement best practices at all levels. responsibilities: build and lead a team of patient experience professionals, ensuring alignment with organizational objectives. provide mentorship, training, and professional development opportunities for staff. map the patient journey and identify opportunities to enhance service delivery. lead initiatives to reduce pain points and improve patient outcomes, engagement, and satisfaction. oversee the collection and analysis of patient feedback (e.g., surveys, reviews, focus groups). develop key performance indicators to measure patient satisfaction and track improvements. present insights and recommendations to senior leadership and stakeholders. serve as the final escalation point for complex or high-profile patient concerns. collaborate with cross-functional teams to address issues effectively. promote a culture of empathy, inclusion, and service excellence within the team. recognize and reward staff contributions to patient satisfaction. ensure all operations are carried out in an appropriate, cost-effective manner. improve operational management systems, processes, and best practices. help the organization’s processes remain legally compliant (e.g., hipaa). requ...
We’re seeking an enthusiastic business development account executive looking for an opportunity to be rewarded for outstanding sales results. this opportunity requires an executive level leader with progressive, on-the-spot, critical thinking ability; who will apply his/her experience and education in a highly self-directed and fast-paced environment. the position is an inside sales position that balances between handling inbound lead inquiries as well as digital outbound prospecting focused on identifying and qualifying business opportunities. share the outplex 20+ year success story and get paid! essential duties & responsibilities: prospecting, sales administration and lead generation contacting business executives. follow-up on leads via different channels and sources. achieve weekly/monthly sales meeting appointment targets. collaborate with sales leadership targeting new business. ability to perform research within linkedin and other public sources to find the proper contacts and tailoring messaging to those prospects. contacting potential clients via linkedin, email or phone to establish opportunities. creating new email templates, call scripts, and messaging sequences. testing different messaging approaches to inspire and engage prospects. set up follow-up meetings with outplex sales executive. skills and requirements: 2+ years in a business-business sales environment. preferred experience in bpo sales, software or related services. documented track record of success in prospecting. excellent communication and presentation skills. goal and results driven. an asserti...
Accounts payable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:57 pm) job id 2023-3042 # positions 3 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets to auxis’ costa rica service center. responsibilities process and code invoices accurately and efficiently, ensuring adherence to company policies and procedures. review and verify invoices for appropriate documentation and approvals. communicate with vendors and suppliers to resolve any discrepancies or issues related to invoices or payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and timeliness. reconcile vendor statements and resolve any outstanding balances or discrepancies. maintain accurate and organized financial records, including invoices, payment documents, and related correspondence. assist in month-end and year-end closing processes, including reconciling accounts payable transactions and preparing reports as needed. collaborate with other departments, such as pu...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted here, on our website. about tmf group tmf group helps its clients operate internationally and 'belong' anywhere in the world. our work includes supporting companies of all sizes with services such as hr and payroll, accounting, corporate secretarial, global governance and administration and fiduciary services for structured finance, private equity and real estate investments. qualification student at least 9 semester or university degree in accounting; previous experience in bpo/ssc/centralized delivery model; at least 2 year of experience in accounting, treasury and bank conciliation; ensure proper reconciliation of reports and accounts; knowledge in office 365; sap hana (desirable); proactive and engaged attitude with attention to details; continuous improvement mindset and process orientation and a solution orientated work approach; good portuguese language skills (desirable); payment management : • confirming payments prior to execution, ensuring accuracy and compliance with procedures and documentation; • validating and inputting payment data into the banking virtual platform and treasury management system (tms) or financial software, ensuring completeness and accuracy of information; • monitoring and verifying funds availability for outgoing payments, reconciling accounts and balances to ensure suff...
At peak support, we are passionate about delivering exceptional service to our customers and clients. as a rapidly growing services provider, we offer a wide range of services including customer support, sales operations, and business process outsourcing to high-growth companies. our commitment to providing outstanding customer experiences and supporting our clients as they grow, and scale is at the heart of everything we do. our mission is to empower our team to innovate and deliver beyond expectations. we are looking for a team leader who embodies peak support's core values and shares our deep commitment to our clients and team members. if you are driven by a passion for excellence and want to be part of a dynamic, client-focused team, we would love to hear from you. we offer: competitive compensation and excellent benefits. comprehensive training and development programs. a fun, inclusive workplace culture. opportunities for personal and professional growth. ready to take the next step in your career? we’re looking for individuals who: are proficient in both verbal and written english, demonstrating strong communication abilities. possess a robust background in performance management, showcasing the ability to drive results effectively. are adaptable and flexible, willing to accommodate shifting schedules, work hours, and holiday shifts. demonstrate exceptional coaching skills to empower and develop team members effectively. can maintain composure and delivering results under high-pressure situations. have a proven track record of achieving targets and enhancing agent pe...
Position summary: we are seeking a skilled bpo operations manager to lead and manage one of our healthcare operations . this on-site leadership position requires developing and guiding a team that enhances the organization's overall patient journey and satisfaction. the ideal candidate will mentor team members, identify opportunities to improve customer service quality, and implement best practices at all levels. responsibilities: build and lead a team of patient experience professionals, ensuring alignment with organizational objectives. provide mentorship, training, and professional development opportunities for staff. map the patient journey and identify opportunities to enhance service delivery. lead initiatives to reduce pain points and improve patient outcomes, engagement, and satisfaction. oversee the collection and analysis of patient feedback (e.g., surveys, reviews, focus groups). develop key performance indicators to measure patient satisfaction andtrack improvements. present insights and recommendations to senior leadership and stakeholders. serve as the final escalation point for complex or high-profile patient concerns. collaborate with cross-functional teams to address issues effectively. promote a culture of empathy, inclusion, and service excellence within the team. recognize and reward staff contributions to patient satisfaction. ensure all operations are carried out in an appropriate, cost-effective manner. improve operational management systems, processes, and best practices. help the organization’s processes remain legally compliant (e.g., hipaa). requi...
Senior accounts payable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:37 pm) job id 2023-3040 # positions 1 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets to auxis’ costa rica service center, as well as supporting the to-be process design, organizational design, technology deployment to support these operations. responsibilities review, process, and code invoices accurately and efficiently, ensuring compliance with company policies and procedures. verify invoices for appropriate documentation, approvals, and accurate general ledger coding. resolve complex issues and discrepancies related to invoices, payments, and vendor accounts. coordinate with vendors and suppliers to address inquiries, resolve disputes, and ensure timely and accurate payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and adherence to payment terms. reconcile vendor statements and proactively follow up on outstanding balances or discrepancies. analyze...
**exl (nasdaq**: exls) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. using our proprietary, award-winning business exlerator framework, which integrates analytics, automation, benchmarking, bpo, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. exl serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. headquartered in new york, new york, exl has more than 40,000 professionals in locations throughout the united states, europe, asia (primarily india and philippines), latin america (mexico city and bogota), australia and south africa. exl analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques and a consultative approach. leveraging proprietary methodology and best-of-breed technology, exl analytics takes an industry-specific approach to transform our clients’ decision-making and embed analytics more deeply into their business processes. our global footprint of nearly 4,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and crm strategies, internal cost analysis, and cost and resource optimization within the organization. exl analytics serves the i...
We are looking for a new sales representative to join our team! core logistics is a vibrant and rapidly growing logistics bpo organization providing business processes support services for us based freight transportation companies. our organization is grounded on the values of safety, courage, achievement, respect, responsibility, integrity, and transparency. we highly value all customers and team members. core logistics drives business excellence in selected processes through superior execution of pre-determined, well-defined, aligned, and measurable performance metrics. the organization delivers distinctive high-quality performance through cost-effective solutions via selfless commitment under the strict confines of three guiding tenets; all owns all, let no team member fail, and integrity before profit. **this is a full-time on-site role for sdr's be located in barranquilla or medellin.** **job summary**: **responsibilities**: - prospect, secure & on-board new logistics customers, across multiple industries. - expand core’s customer base relative to open deck, van, reefer, ltl & ftl transfers. - negotiate competitive & profitable customer rates driven by load specifics & market conditions. - build, lead & drive a collaborative internal operations team around all new & assigned customers. - provide awesome levels of customer responsiveness and retention. **requirements**: - advanced english proficiency. - at least 1 year of experience in field sales and account management within the transportation/logistics or brokerage industries - advanced knowledge i...
**exl (nasdaq**: exls) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. using our proprietary, award-winning business exlerator framework, which integrates analytics, automation, benchmarking, bpo, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. exl serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. headquartered in new york, new york, exl has more than 40,000 professionals in locations throughout the united states, europe, asia (primarily india and philippines), latin america (mexico city and bogota), australia and south africa. exl analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques and a consultative approach. leveraging proprietary methodology and best-of-breed technology, exl analytics takes an industry-specific approach to transform our clients’ decision-making and embed analytics more deeply into their business processes. our global footprint of nearly 4,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and crm strategies, internal cost analysis, and cost and resource optimization within the organization. exl analytics serves the in...
Senior accounts receivable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:08 pm) job id 2023-3041 # positions 1 category fao job summary as a sr. accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong ar expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. responsibilities generate accurate and timely client invoices based on contract terms and billing schedules. review and verify invoices for accuracy, completeness, and adherence to company policies. coordinate with internal teams to obtain necessary information for invoicing. address client inquiries related to invoices promptly and professionally. monitor and manage outstanding receivables for multiple client accounts. ensure timely and accurate application of payments received. investigate and resolve discrepancies or issues related to payments and client accounts. as a subject matter expert, provide support and coaching to the more junior ar clerks with inquiries related to the ar process follow up with clients on overdue payments through calls, emails, or other communication channels. maintain accurate records of client payments, adjustments, and collection activities. collaborate with clients to establish and communicate paym...
Position summary: we are seeking a skilled bpo operations manager to lead and manage one of our healthcare operations. this on-site leadership position requires developing and guiding a team that enhances the organization's overall patient journey and satisfaction. the ideal candidate will mentor team members, identify opportunities to improve customer service quality, and implement best practices at all levels. responsibilities: - build and lead a team of patient experience professionals, ensuring alignment with organizational objectives. - provide mentorship, training, and professional development opportunities for staff. - map the patient journey and identify opportunities to enhance service delivery. - lead initiatives to reduce pain points and improve patient outcomes, engagement, and satisfaction. - oversee the collection and analysis of patient feedback (e.g., surveys, reviews, focus groups). - develop key performance indicators to measure patient satisfaction and track improvements. - present insights and recommendations to senior leadership and stakeholders. - serve as the final escalation point for complex or high-profile patient concerns. - collaborate with cross-functional teams to address issues effectively. - promote a culture of empathy, inclusion, and service excellence within the team. - recognize and reward staff contributions to patient satisfaction. - ensure all operations are carried out in an appropriate, cost-effective manner. - improve operational management systems, processes, and best practices. - help the organization’s processes remain legal...
**coordianador - analista e-commerce / comercio electrÓnico** multinacional del sector retail que comercializa y distribuye perfumería de lujo y cosméticos premium requiere para su equipo de trabajo profesional en ingeniería de sistemas, ingeniería electrónica, mercadeo, publicidad, diseño gráfico o carreras a fines con experiência específica de 3 años en desarrollo, configuración y actualización de e-commerce. experiência construyendo, presentando propuestas y soluciones centradas en y para las necesidades del cliente.. **especificaciones**: - conocimiento google ads - salario: básico $2.500.000 a $3.000.000 según experiência + prestaciones de ley + comisiones - horario: lv (8:00am - 6:00pm) - contrato: término indefinido - modalidad: presencial - barrio chicó / bogotá *disponibilidad inmediata* envía la hv si cumples con los requisitos. tipo de puesto: tiempo completo salario: $250.000.000 - $500.000.000 al mes...
Hey bogota, we are looking for the best bilingual payroll regional manager **atento** is a multinational company that provides consulting, bpo, and contact center services, with a presence in more than 13 countries, and is recognized as one of the 25 best places to work in the world, according to the great place to work ranking. we are looking for a **payroll specialist** to manage all payroll activities and ensure the timely and accurate payment of employee wages. the payroll specialist will ensure the collection of all necessary information and documents, compute wages, investigate and resolve any payroll issues or discrepancies. this position will process payroll for our employees based in the united states and puerto rico. to be successful as a payroll specialist you should be able to efficiently coordinate payroll tasks and strictly follow company policies and legal regulations. an outstanding payroll specialist should also possess strong people skills. **primary responsibilities** - audit and review commissions, bonuses, time records, and other relevant payroll documents to ensure integrity and accuracy - compile and review payroll data such as hours worked, commissions, bonuses, vacations, and sick pay from the time clock and other records; address discrepancies and update data as needed for timely resolution - ensure backup documentation is made available for corrections, as needed - work with operations to ensure all hours are entered - escalate any payroll issues to relevant management for effective resolution - collect and verifying employee and tim...
Requisitos: 1. técnico, tecnólogo o estudiante de quinto semestre de contaduría. 2. experiência general 1 año de experiência 3. nível intermedio de excel 4. horario de lunes a viernes de 7: 30 am a 5: 30 pm 5. salario: $ 1.400.000 + aux de transp + seg social + prestaciones de ley 6. tiempo completo 7. modalidad presencial tipo de puesto: tiempo completo actividades a realizar: liquidación de impuestos liquidación de nómina pago de proveedores conciliaciones bancarias causaciones manejo de sistema contable ofrecemos: contrato a término indefinido salario $ 1. 400. 000 + prestaciones de ley condiciones del empleo jornada laboral:tiempo completo tipo de empleo:trabajo fijo salario:cop 1,400,000.00 - 1,400,000.00 mensual cantidad de vacantes:1 requerimientos experiência mínima:no especificado sexo:indistinto...
**we are looking for a process developer position** the process developer is our bridge between users/clients and rsi/ avail bpo. the process developer works directly with the clients and is responsible to ensure clients receive exceptional service while the business goals are supported with the responsibility to drive process compliance, create new processes, and improve existing processes to ensure process efficiency. he/she will be responsible to analyze, compile, negotiate, communicate, and prioritize processes/protocols and recommend solutions or change requests from users towards rsi/ avail bpo and vice-versa. **process developer duties and responsibilities**: - developing effective communication platforms for users/ clients and rsi/avail bpo. - monitoring and measuring client satisfaction. - liaising with different departments about client queries. - developing and overseeing the implementation of client service protocols. - resolving complex client problems or disputes professionally - keeping records and documentation of client interactions for training and quality purposes. - ensuring continuous improvement and making recommendations. - conducting customer service workshops and presentations. **required skills and qualifications**: - displays energy and enthusiasm - in approaching the job and must be able to work under pressure and meet deadlines, while maintaining a positive personality and providing outstanding customer service - ready to work on stretched working hours and ability to independently work well with internal and external customer...
Job summary: as a sr. accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong ar expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. **responsibilities**: - generate accurate and timely client invoices based on contract terms and billing schedules. - review and verify invoices for accuracy, completeness, and adherence to company policies. - coordinate with internal teams to obtain necessary information for invoicing. - address client inquiries related to invoices promptly and professionally. - monitor and manage outstanding receivables for multiple client accounts. - investigate and resolve discrepancies or issues related to payments and client accounts. - maintain accurate records of client payments, adjustments, and collection activities. - collaborate with clients to establish and communicate payment terms and schedules. - monitor and analyze cash flow trends and aging reports to identify potential collection issues. - recommend and implement strategies to improve cash flow and reduce delinquency rates. - properly prepare needed financial and operational reports for all transactional activities, as required and in accordance with client procedures. - build and maintain positive ...
Requisitos: auxiliar contable - world office - empresa del sector de arquitectura requiere para su equipo: actividades a realizar: - manejo de paquete contable world office. - manejo de facturas, comprobantes, notas, impuestos, entre otros. ofrecemos: salario: entre $ 1.100.000 y $1.200.000 + aux de transp. + seg social + prest de ley horario: lunes a viernes 8:00 am - 5:00 pm sábados 8:00 am - 12:00 m contrato: indefinido / directamente con el cliente. modalidad: 100% presencial lugar: barrio carvajal - bogotá condiciones del empleo jornada laboral:tiempo completo tipo de empleo:trabajo fijo salario:cop 1,100,000.00 - 1,300,000.00 mensual cantidad de vacantes:3 requerimientos experiência mínima:1 año estudios mínimos:técnica profesional edad:de a 25 años sexo:indistinto...
Job summary: the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets to auxis’ service center. **responsibilities**: - process and code invoices accurately and efficiently, ensuring adherence to company policies and procedures. - review and verify invoices for appropriate documentation and approvals. - communicate with vendors and suppliers to resolve any discrepancies or issues related to invoices or payments. - prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and timeliness. - reconcile vendor statements and resolve any outstanding balances or discrepancies. - maintain accurate and organized financial records, including invoices, payment documents, and related correspondence. - assist in month-end and year-end closing processes, including reconciling accounts payable transactions and preparing reports as needed. - collaborate with other departments, such as purchasing and receiving, to ensure proper documentation and approval for purchases. - respond to internal a...
**coordianador - analista e-commerce / comercio electrÓnico** multinacional del sector retail que comercializa y distribuye perfumería de lujo y cosméticos premium requiere para su equipo de trabajo profesional en ingeniería de sistemas, ingeniería electrónica, mercadeo, publicidad, diseño gráfico o carreras a fines con experiência específica de 3 años en desarrollo, configuración y actualización de e-commerce. experiência construyendo, presentando propuestas y soluciones centradas en y para las necesidades del cliente.. **especificaciones**: - conocimiento google ads - salario: básico $2.500.000 a $3.000.000 según experiência + prestaciones de ley + comisiones - horario: lv (8:00am - 6:00pm) - contrato: término indefinido - modalidad: presencial - barrio chicó / bogotá *disponibilidad inmediata* envía la hv si cumples con los requisitos. tipo de puesto: tiempo completo salario: $250.000.000 - $500.000.000 al mes...
**description**: a legal intake specialist receives and qualifies new and prospective clients for law firms. they are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients. **job tasks**: - outbound & inbound calling (cold calling) - qualify and signing up potential clients - send retainer agreement - follow up old leads and appointments - request initial documents for cases - forward qualified clients to attorneys - reviewing client files to verify all outstanding bill and lien amounts - negotiate with medical providers to obtain reductions in lien amounts - facilitating the signing of settlement releases - assist with the drafting and reviewing of legal documents - call medical providers to gather initial case information. **qualifications**: - high school diploma or equivalent - at least 3 years of work experience in bpo / customer service - excellent english (oral and written) communication skills with a very good english accent - strong customer service, persuasion, and critical thinking skills - ability to work with databases and online technological platforms - ability to be detail-oriented, diligent, and flexible - ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up - ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies - committed to maintaining integrity and confidentiality on behalf of clients and the firm - with own desk...
Account receivable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:23 pm) job id 2023-3044 # positions 3 category fao job summary as an accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. responsibilities generate accurate and timely client invoices based on contract terms and billing schedules. review and verify invoices for accuracy, completeness, and adherence to company policies. coordinate with internal teams to obtain necessary information for invoicing. address client inquiries related to invoices promptly and professionally. monitor and manage outstanding receivables for multiple client accounts. ensure timely and accurate application of payments received. investigate and resolve discrepancies or issues related to payments and client accounts. follow up with clients on overdue payments through calls, emails, or other communication channels. maintain accurate records of client payments, adjustments, and collection activities. collaborate with clients to establish and communicate payment terms and schedules. monitor and analyze cash flow trends and aging reports to identify potential collection issues. recommend and implement strateg...
Position summary: we are seeking a skilled bpo operations manager to lead and manage one of our healthcare operations . this on-site leadership position requires developing and guiding a team that enhances the organization's overall patient journey and satisfaction. the ideal candidate will mentor team members, identify opportunities to improve customer service quality, and implement best practices at all levels. responsibilities: build and lead a team of patient experience professionals, ensuring alignment with organizational objectives. provide mentorship, training, and professional development opportunities for staff. map the patient journey and identify opportunities to enhance service delivery. lead initiatives to reduce pain points and improve patient outcomes, engagement, and satisfaction. oversee the collection and analysis of patient feedback (e.g., surveys, reviews, focus groups). develop key performance indicators to measure patient satisfaction and track improvements. present insights and recommendations to senior leadership and stakeholders. serve as the final escalation point for complex or high-profile patient concerns. collaborate with cross-functional teams to address issues effectively. promote a culture of empathy, inclusion, and service excellence within the team. recognize and reward staff contributions to patient satisfaction. ensure all operations are carried out in an appropriate, cost-effective manner. improve operational management systems, processes, and best practices. help the organization’s processes remain legally compliant (e....
Coordianador e-commerce / comercio electrÓnico una multinacional del sector retail que comercializa y distribuye perfumería de lujo y cosméticos premium busca un profesional en ingeniería de sistemas, ingeniería electrónica, mercadeo, publicidad, diseño gráfico o carreras afines con experiencia específica de 3 años en desarrollo, configuración y actualización de e-commerce. se requiere experiencia en construcción de propuestas y soluciones centradas en las necesidades del cliente. especificaciones: descripción del puesto: coordinador de comercio electrónico. responsabilidades: desarrollar y mantener el funcionamiento eficiente de los sitios web y plataformas de e-commerce. configurar y actualizar los sitios web para asegurar una buena experiencia del usuario. construir y presentar propuestas y soluciones centradas en las necesidades del cliente. trabajar en equipo para cumplir con los objetivos de la empresa. requisitos: título universitario en ingeniería de sistemas, ingeniería electrónica, mercadeo, publicidad, diseño gráfico o carreras afines. experiencia mínima de 3 años en desarrollo, configuración y actualización de e-commerce. conocimientos avanzados en herramientas de desarrollo web y marketing digital. excelente habilidad comunicativa y capacidad para trabajar en equipo. beneficios: salario competitivo según experiencia. horario laboral estable de lunes a viernes de 8:00 am a 6:00 pm. contrato a término indefinido. modalidad de trabajo presencial en el barrio chicó, bogotá....
Sutherland is seeking a reliable and detail-oriented person to join us as a trainer. we are looking for driven and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **our training specialist get to**: **train a select team of outstanding customer service consultants **:to make a difference for end-users, by training new hires in customer service skills and client product and process **positively impact on program performance -train and coach **:to coach consultants to listen, empathize, identify reported issues to create far-reaching solutions for customers **analyze performance and create tni (training need)**:understanding client goals and identifying the behaviors and skills that impact each kpi performace is critical to this role **teamwork**: to join a supportive team environment where collaboration is critical to providing the best experience for our customers **qualifications**: - education: preferably college graduates or diploma holders - language skills: bilingual trainer, c1 spanish, b2 english level. - no disciplinary actions within 6 months. - tenure minimum of 6 months within sutherland. - excellent communication skills - verbal, written, listening: - communicates his/her questions and answers in a well-organized manner. - basic cultural/market sensitivity with respect to norms of the primarily north american customer - base - understands and can effectively hold conversations in with north american customers (e.g. un...
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