Technical ii, global it service delivery apply now job title: technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technolog...
Salesforce consultant, service cloud voice remote. colombia why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesf...
This is a remote position. schedule: monday to friday, 9:00 am – 5:00 pm client timezone: pst total weekly hours: 40 hours join a growing healthcare marketing company that supports medical practices and helps improve patient care. in this role, you’ll use your bilingual spanish–english skills to assist patients and ensure they receive quality healthcare. we provide full training and opportunities for growth in a specialized healthcare setting. as the first point of contact, you’ll handle patient calls, schedule appointments, and use modern healthcare technology, all while gaining valuable skills in medical triage and administration. responsibilities answer incoming phone calls for the healthcare practice professionally in both spanish and english perform medical triage to assess the urgency of patient calls and determine appropriate response protocols, including for emergencies schedule and reschedule patient appointments efficiently using emr systems or scheduling platforms such as calendly provide accurate and empathetic customer support, answering patient questions about medical services, procedures, and practice information handle appointment-setting requests with precision and attention to patient needs communicate professionally and empathetically with patients experiencing various medical concerns follow established protocols for emergency situations such as bleeding, shortness of breath, or other urgent medical needs maintain strict patient confidentiality standards and professional phone etiquette at all times work seamlessly with various softwa...
We are softserve is a global digital solutions company, headquartered in austin, texas, and founded in 1993. with 2,000+ active projects across the usa, europe, apac, and latam, we deliver meaningful outcomes through bold thinking and deep expertise. our people create impactful solutions, drive innovation, and genuinely enjoy what they do. the ai and data science center of excellence (coe) is softserve’s premier ai/ml hub, primarily based in europe. with 130+ experts – including data scientists, research analysts, mlops engineers, and ml architects – we cover the full ai lifecycle, from problem framing to deployment. in 2024, we delivered 150+ ai projects, including over 100 focused on generative ai, combining scale with measurable impact. we are a 2024 nvidia service delivery partner and maintain strong collaborations with google cloud, amazon, and microsoft, ensuring our teams always work with cutting-edge tools and technologies. we also lead gen ai lab, our internal innovation engine focused on applied research and cross-functional collaboration in generative ai. here, we explore next-gen architectures, develop proprietary solutions, and validate ideas through real-world prototypes. if you are experienced in generative ai and natural language processing (nlp) techniques, with expertise in large-scale transformer models and generative pre-trained llms (gpt-4, claude, gemini, etc.) knowledgeable of diffusion models and cutting-edge frameworks for both text and image generation capable of leading ai initiatives by applying advanced deep learning and nlp techniques qualified...
Description we’re hiring! senior devops engineer – bogotá (hybrid) at traffic tech , we’re redefining global freight logistics through intelligent, scalable platforms . our bogotá tech hub plays a key role in building and operating our freight operating system , enabling smarter, faster, and more reliable global trade.we’re looking for a senior devops engineer with a strong foundation in backend development to lead the design, automation, and optimization of our ci/cd pipelines, cloud infrastructure, and operational workflows . this role is perfect for someone who thrives in complex, high-availability environments and is passionate about automation, security, and continuous improvement . location : bogotá, colombia – hybrid language requirement : english (b2+) – mandatory what you bring 5+ years in devops (ci/cd, kubernetes, terraform, helm) 3+ years managing azure kubernetes service (aks) infrastructure strong knowledge of observability tools and practices solid secops background with vault, rbac, mtls, and compliance standards english proficiency (b2+) – spoken and written autonomous, collaborative, and improvement-driven mindset highly desirable hands-on python backend development (fastapi, postgresql, kafka) certifications (ckad, azure devops, cloud security) logistics, freight, or supply chain industry experience what you’ll do devops & cloud infrastructure architect and manage ci/cd pipelines using github actions, argocd, and helm for kubernetes (aks) define, version, and deploy azure resources with terraform and helm charts configure autoscaling (hpa) and cost-con...
Join to apply for the regional acct manager role at fortinet 1 day ago be among the first 25 applicants join to apply for the regional acct manager role at fortinet get ai-powered advice on this job and more exclusive features. proven ability to sell solutions to mid-size enterprise accounts. a proven track record of quota achievement and demonstrated career stability excellent written and verbal communication skills for presentations to executives & individual contributors. bilingual in english and portuguese, spanish is a plus a self-motivated, independent thinker that can move deals through the selling cycle sales experience selling to mid-size enterprise accounts in the retail segment. selling network security products and services. the candidate must develop their activities understanding the constant changes of a very dynamic market. job description skills & qualifications proven ability to sell solutions to mid-size enterprise accounts. a proven track record of quota achievement and demonstrated career stability experience in closing large deals. excellent written and verbal communication skills for presentations to executives & individual contributors. bilingual in english and portuguese, spanish is a plus a self-motivated, independent thinker that can move deals through the selling cycle sales experience selling to mid-size enterprise accounts in the retail segment. selling network security products and services. the candidate must develop their activities understanding the constant changes of a very dynamic market. job duties and respon...
Sapiens is on the lookout for a jira system administrator to become a key player in our colombia team. if you're a seasoned jira pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. location : bogotá, colombia requirements certification of atlassian jira admin – must expert level atlassian tool administration knowledge on jira and confluence experience with agile methodology relevant engineering degree and experience in development 4 years’ experience as jira admin excellent understanding of jira workflows, permission schemes, notification schemes, screens schemes, etc. ability to construct confluence pages and integrate jira projects with confluence pages configure and maintain atlassian jira/confluence ability to learn and troubleshoot jira addons excellent team player and service oriented excellent communication skills key responsibilities responsible for bug tracking, issue tracking support support, compile and troubleshoot jira project issues establish and execute data stewardship and best practices. knowledge about various development, testing and monitoring tools provide training to technical and non-technical teams to use atlassian tools compile and analyze development and operational bug reports experience using/customizing jira macros and jira query language experience using/customizing confluence macros, add-ons systems engineering application support map client requirements to jira align capabilities and design solutions that reinforces clients' desired scaled agile methodology abo...
For a company like dpv transportation, hiring an ai specialist isn’t just about finding someone who can “code ai” — it’s about getting someone who can translate ai capabilities into practical, measurable business outcomes. position summary we are seeking an ai specialist to lead the design, development, and deployment of ai-driven solutions to optimize operational efficiency, improve customer experience, and create new revenue streams within our transportation and logistics business. this role will bridge the gap between business needs and cutting-edge ai applications, ensuring solutions are practical, scalable, and deliver roi. key responsibilities - ai strategy & roadmap - partner with leadership to identify high-value ai use cases across operations, customer service, fleet management, marketing, and hr. - develop an ai adoption roadmap aligned with business goals and regulatory requirements. - solution development - build, fine-tune, and deploy ai models for: - predictive maintenance for buses and vehicles - route optimization and scheduling - driver performance and safety analysis - demand forecasting and pricing optimization - intelligent customer support/chatbots - integrate ai with existing erp, dispatch, and crm systems (e.g., netsuite). - data management - design and maintain pipelines for data collection, cleaning, and labeling. - ensure compliance with data privacy laws and industry regulations. - vendor & tool evaluation - assess and integrate third-party ai tools and apis where cost-effective. - manage relationships with ai service providers. - performance ...
Press tab to move to skip to content link select how often (in days) to receive an alert: create alert select how often (in days) to receive an alert: diversity - innovation - caring - global collaboration - winning spirit - high performance at boston scientific, we offer the opportunity to work with diverse, high-performing teams on important health industry challenges. with access to the latest tools, information, and training, we support your skill and career development, fostering progress regardless of your ambitions. job purpose : drive intelligent automation of processes within the organization to enhance efficiency, accuracy, scalability, and customer centricity, supporting business growth. key responsibilities : - identify and implement automation opportunities across all organizational pillars, especially customer care processes (fim, capital equipment, customer excellence, order management, mdm, quotes & tenders). - build a strong pipeline of automation projects globally and drive their implementation. - participate in discovery sessions with stakeholders to identify process requirements and automation solutions. - support process standardization and improvements through automation across countries. - document the value created by automation and ensure transparency of improvements. - stay updated on new developments in automation. - manage automation/code repositories. - refactor existing automations to adapt to system changes. candidate profile - university degree in engineering or business. - 4+ years of experience in process automat...
We are seeking an experienced software engineer to join our efficiency engineering team in services operations, where you will play a key role in reinventing how we operate with intelligent, self-service solutions. as a skilled engineer, you will own and be responsible for the engineering architecture from design through delivery, across the software development lifecycle. our company is a leader in real-time business communications and data solutions, and we are on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. we support diversity, equity, and inclusion wherever we do business, and we encourage everyone who meets the required qualifications to apply, regardless of their background or experience. in this role, you will partner with our product, program, analytics, and other engineering teams to build world-class experiences for our customers and support agents. you will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and an organizational culture that truly cares for its employees. requirements 1. strong expertise in full-stack javascript software development, with solid computer science fundamentals and a demonstrated track record of building elegant apis and ui experiences at scale. 2. 6+ years of experience in building web applications, preferably using frameworks like react, vue, or angular for the frontend and nodejs for the backend. 3. experience creating unit and integration tests, working with microservice-oriented architecture, and using aws ...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description we are looking for a senior devops to join our applications management team in colombia (bogotá, medellín, cali, bucaramanga). applications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively. responsibilities: - design, implement, and manage scalable, secure, and reliable azure infrastructure. - develop and maintain ci/cd pipelines for multiple projects. - implement infrastructure as code (iac) using tools like terraform, arm templates, or bicep. - optimize and monitor azure environments for performance, cost, and security. - collaborate with software development and operations teams to improve workflows and ensure seamless deployment processes. - automate operational tasks, including backups, monitoring, and scaling. - troubleshoot issues across the infrastructure and application environments. - stay current with the latest azure offerings, devops tools, and industry trends. qualific...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as an onward managed services aws solution architect, you will have the opportunity to: - work across a portfolio of managed services ...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. as a **consultant**focused on digital experience, you will be responsible for building compelling interactive e...
Safetica is a global leader in intelligent data security, delivering powerful, effective solutions to prevent data leaks and manage insider risks across on-premises and cloud environments. with seamless integration and minimal disruption to business workflows, safetica protects sensitive data, educates employees on secure practices, and ensures regulatory compliance for organizations worldwide. as a software company with clients in over 120 countries, we’ve taken a major step forward: we are expanding into the united states, driven by a clear vision to become a key partner in the field of data loss prevention . our growth is backed by strong investors, who have provided an additional 4 million usd to help us scale our team in the u.s. and accelerate product development. if you’re seeking a role where your growth matches the rapid pace of company’s expansion, join a dynamic customer support team in colombia . you’ll collaborate closely with our customer support team in europe (czech republic), ensuring seamless global cooperation. plus, you’ll play a key role in supporting the usa market , helping us deliver top-notch service to our american customers. with opportunities for growth, you can specialize in areas such as project implementation, customer success management, troubleshooting and more .we have an amazing office in bogotá, and we’d love for you to be there! being present helps you connect and collaborate with your colleagues in person , which is something we value. your responsibilities - solve products issues and requests raised by customers and partners. ...
Details as an ai-first ai/ml engineer, you'll be architecting and deploying intelligent systems that leverage cutting-edge ai technologies including langchain orchestration, autonomous ai agents, and robust aws cloud infrastructure. we are seeking expertise in modern ai/ml frameworks, agentic systems, and scalable backend development using node.js and python. your ai-powered engineering approach will create sophisticated machine learning solutions that drive autonomous decision-making and solve complex business challenges at enterprise scale. about you you are an ai/ml specialist who has fully embraced ai-first development methodologies, using advanced ai tools (e.g., copilot, chatgpt, claude, codellama) to accelerate your machine learning workflows. you're equally comfortable building langchain orchestration pipelines, deploying hugging face models, developing autonomous ai agents, and architecting scalable aws backend systems using node.js and python. you move fast - capable of shipping complete, production-ready features within 1 week cycles. you are a proactive person and a go-getter, willing to go the extra mile. you understand that modern ai engineering means creating intelligent systems that can reason, learn, and act autonomously while maintaining reliability and performance. you thrive using tdd methods, mlops practices, and agile methodologies while focusing on finding elegant solutions to complex ai challenges. this is a hybrid role where you'll be spending your time across 4 core functions: 1. internal projects (25%) - building and maintaining oneseven...
Title: knowledge management specialist s ummary of role the knowledge management specialist is responsible for the creation, curation, governance, and optimization of support and product knowledge assets across the organization. this role ensures internal teams and external customers have timely access to accurate, relevant, and actionable knowledge through various delivery channels including portals, help centers, and ai-driven tools. the knowledge management specialist leverages advanced technologies, including generative ai, to automate article creation and improve knowledge findability and reuse. this role also prepares and structures knowledge content to optimize interactive ai engagement with support agents and customer community members, ensuring consistent, personalized, and intelligent support experiences. how you’ll succeed -maintain a high-quality, searchable knowledge base by authoring, curating, and publishing articles across products, features, and support scenarios. -collaborate with support, product, and engineering teams to translate complex concepts into clear, customer-friendly documentation. -use ai technologies to generate initial drafts of knowledge articles from product updates, support cases, training materials, and subject matter expert inputs. -design and structure knowledge for conversational ai and virtual agents, including metadata tagging, faq optimization, and dialog-ready formatting. -develop knowledge readiness strategies to support ai-led agent assist and community self-service, ensuring content is optimized for both internal and ex...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. role overview ci&t; is seeking a skilled python engineer/aws ml ops expert to join our nearshore team working on a project for our client in the mortgage technology sector. this role will focus on implementing and deploying intelligent systems that optimize the usage of expensive third-party verification apis ($100s per call). you will build the infrastructure to support data-driven decision-making around api call sequences, creating "waterfall" strategies that minimize unnecessary calls while maintaining effective verification processes. your work will directly translate data science models into production systems that generate significant cost savings. key responsibilities 1. implement and deploy machine learning models that optimize third-party api call sequences 2. build systems that can make real-time decisions on which verification services to call based on available data 3. develop infrastructure to track and analyze the effectiveness and cost of different api call strategies 4. create monitoring dashboards to visualize api usage patterns, costs, and optimization opportunities 5. implement and maintain data pipelines that capture call patterns and outcomes for continuous improvement 6...
Join to apply for the regional acct manager role at fortinet 1 day ago be among the first 25 applicants join to apply for the regional acct manager role at fortinet get ai-powered advice on this job and more exclusive features. - proven ability to sell solutions to mid-size enterprise accounts. - a proven track record of quota achievement and demonstrated career stability - excellent written and verbal communication skills for presentations to executives & individual contributors. - bilingual in english and portuguese, spanish is a plus - a self-motivated, independent thinker that can move deals through the selling cycle - sales experience selling to mid-size enterprise accounts in the retail segment. - selling network security products and services. - the candidate must develop their activities understanding the constant changes of a very dynamic market. job description skills & qualifications - proven ability to sell solutions to mid-size enterprise accounts. - a proven track record of quota achievement and demonstrated career stability - experience in closing large deals. - excellent written and verbal communication skills for presentations to executives & individual contributors. - bilingual in english and portuguese, spanish is a plus - a self-motivated, independent thinker that can move deals through the selling cycle - sales experience selling to mid-size enterprise accounts in the retail segment. - selling network security products and services. - the candidate must develop their activities understanding the constant changes of a very dynamic market. job...
We are seeking an experienced software engineer to join our efficiency engineering team in services operations, where you will play a key role in reinventing how we operate with intelligent, self-service solutions. as a skilled engineer, you will own and be responsible for the engineering architecture from design through delivery, across the software development lifecycle. our company is a leader in real-time business communications and data solutions, and we are on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. we support diversity, equity, and inclusion wherever we do business, and we encourage everyone who meets the required qualifications to apply, regardless of their background or experience. in this role, you will partner with our product, program, analytics, and other engineering teams to build world-class experiences for our customers and support agents. you will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and an organizational culture that truly cares for its employees. requirements 1. strong expertise in full-stack javascript software development, with solid computer science fundamentals and a demonstrated track record of building elegant apis and ui experiences at scale. 2. 6+ years of experience in building web applications, preferably using frameworks like react, vue, or angular for the frontend and nodejs for the backend. 3. experience creating unit and integration tests, working with microservice-oriented architecture, and using aws or sim...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description development is the largest discipline at endava. our developers design, build, and release software products in multiple programming languages, frameworks, and libraries. always collaborating with cross-functional project teams, our developers are adaptable problem-solvers with a client-oriented mindset. a development consultant understands the technical landscape of it projects, comprehends the business context and goals, and uses their experience to develop optimal solutions, including technology and design choices. they support the project manager in planning software delivery, articulate the vision to both technical and non-technical stakeholders, and work directly with customers to define solutions. responsibilities: leda a cross-functional team of frontend, backend/api, and quality assurance engineers to deliver against teams' objectives and milestones; - actively participate in the full software development lifecycle from ideation and planning through to development, testing, customer feedback and further iterations; - drive improvem...
The knowledge management specialist is responsible for the creation, curation, governance, and optimization of support and product knowledge assets across the organization. this role ensures internal teams and external customers have timely access to accurate, relevant, and actionable knowledge through various delivery channels including portals, help centers, and ai-driven tools. the knowledge management specialist leverages advanced technologies, including generative ai, to automate article creation and improve knowledge findability and reuse. this role also prepares and structures knowledge content to optimize interactive ai engagement with support agents and customer community members, ensuring consistent, personalized, and intelligent support experiences. how you’ll succeed -maintain a high-quality, searchable knowledge base by authoring, curating, and publishing articles across products, features, and support scenarios. -collaborate with support, product, and engineering teams to translate complex concepts into clear, customer-friendly documentation. -use ai technologies to generate initial drafts of knowledge articles from product updates, support cases, training materials, and subject matter expert inputs. -design and structure knowledge for conversational ai and virtual agents, including metadata tagging, faq optimization, and dialog-ready formatting. -develop knowledge readiness strategies to support ai-led agent assist and community self-service, ensuring content is optimized for both internal and external consumption. -define and enforce governance polici...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. **you'll have the opportunity to**: - facilitate business process reviews to identify customer requirements a...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. **key responsibilities**: - prepare and process customer invoices in a timely and accurate manner - ensure b...
At velocity global, we believe that success knows no borders—and it’s built by teams working together across them. our unified, tech-enabled platform empowers businesses to hire, pay, and support talent in 185+ countries, making global growth not just possible, but seamless. behind every expansion and every solution is a spirit of collaboration between our teams and the companies we serve. with ai-powered tools and human-first service, we simplify the complexity of global workforce management so businesses can focus on what matters: their people, their purpose, and their potential. where your work moves the needle. at velocity global, every team member helps shape our success. when you join us, you don’t just fill a role—you live our values. they guide how we work, collaborate, and make an impact across borders. by bringing these principles to life, you’ll help us grow stronger, move faster, and lead the future of global work. what makes you a great fit: velocity global is seeking a technically-oriented salesforce specialist who can architect and implement complex solutions across our platform, with a strong focus on ai integration and advanced automation workflows. this role sits at the intersection of salesforce platform expertise, automation engineering, and emerging ai technologies, supporting our global operations. based in colombia (remote). must be legally authorized to work in colombia language requirements - professional fluency in english (written and verbal) - required - must be comfortable leading technical discussions in english with global stake...
Description what’s in it for you? a diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development a competitive salary inclusive perks and benefits opportunity for monthly performance incentives job type: full-time location : bogotá, colombia what’s in it for you? a diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development a competitive salary inclusive perks and benefits opportunity for monthly performance incentives what you want matters to us think about making a check list with all of the things that would make you feel good at work. does your check list have meeting a diverse group of like-minded new people on it? how about being recognized and rewarded for doing great things? maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. if so, concentrix is a great place for you. every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. doing right by people is in our dna because we believe a desire to be treated with care and respect is a universal part of the human experience. this philosophy drives everything we do and creates the framework for how we treat our customers and our staff. no matter your background or your years of experience, getting started or establishing your c...
Job description this is a remote position. schedule: monday to friday, 9:00 am – 5:00 pm client timezone: pst total weekly hours: 40 hours join a growing healthcare marketing company that supports medical practices and helps improve patient care. in this role, you’ll use your bilingual spanish–english skills to assist patients and ensure they receive quality healthcare. we provide full training and opportunities for growth in a specialized healthcare setting. as the first point of contact, you’ll handle patient calls, schedule appointments, and use modern healthcare technology, all while gaining valuable skills in medical triage and administration. responsibilities answer incoming phone calls for the healthcare practice professionally in both spanish and english perform medical triage to assess the urgency of patient calls and determine appropriate response protocols, including for emergencies schedule and reschedule patient appointments efficiently using emr systems or scheduling platforms such as calendly provide accurate and empathetic customer support, answering patient questions about medical services, procedures, and practice information handle appointment-setting requests with precision and attention to patient needs communicate professionally and empathetically with patients experiencing various medical concerns follow established protocols for emergency situations such as bleeding, shortness of breath, or other urgent medical needs maintain strict patient confidentiality standards and professional phone etiquette at all times work seamlessly w...
Maximize your impact with tp welcome to tp, a global hub of innovation and empowerment, where we redefine the future. with a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. as a globally certified great place to work in 72 countries, our culture thrives on diversity, equity, and inclusion. we value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. the opportunity responsible for planning, managing and guaranteeing the operational and financial efficiency and the commercial relationship with the corporate client (s) to fulfil the value promise established in the service contract, through the management and optimal administration of the resources to office. the responsibilities & duties manage, represent and direct the daily activities of one or more operating units. plan and coordinate the execution of strategies to improve profitability, productivity, and efficiency in all operations under his charge. manage compliance with financial, operational, and corporate kpis. design and present annual operating budgets and reforecasts to the vice president of operations. manage and develop a highly motivated work team in line with the management and organizational development processes, the values, and the dna of teleperformance. continuously research, identify, and introduce process improvement measures and approve actions or elevate them to a ...
Salesforce consultant, service cloud voice remote. colombia why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesf...
Job title: remote customer service representative – healthcare company: southdesk location: remote salary: based on experience about the role southdesk is hiring a customer service representative to support a virtual mental health provider. this role...
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