Job description: responsibilities include: leading weekly children’s worship. providing vision and leadership for all aspects of the children’s ministry, including sunday school, children’s ministry, and other age-appropriate programs. using and impl...
2 weeks ago be among the first 25 applicants join our team as a legal intake specialist at bush & bush law group! bush & bush law group is a leading personal injury law firm dedicated to fighting for the rights of our clients. we are seeking a dedica...
The montessori school of medellín is seeking a passionate and dedicated science teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in science, biology, or a related field. a minimum english proficiency level of b2 or c1 a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collaborative professional environment.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera profesional - 2 años de experiencia - idiomas: inglés...
Job summary: the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities: - answer customer calls regarding client services (passports and visas) - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - walk customers through the process and educate them on the requirements. - educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. - resolve customer concerns through a one call resolution vision. - listen carefully to our customers to ensure appropriate responses. - tactfully handle upset customers with empathy. - mirror service offerings to travel needs – offer upgrades/downgrades appropriately. - communicate with customers inside and/or outside the company where considerable resourcefulness, tact and procedural knowledge are required. - input all concerns or suggestions for company follow-up, as well as survey responses. - adhere to department guidelines when servicing our customers. - complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. - notify management of problems or trends and provide feedback both via...
Who we are & what we do genuine school is a k-12 online school founded as a startup, with over 500 students from colombia, peru, ecuador, chile, brazil, and mexico. our mission is to provide high-quality bilingual education that is accessible from anywhere in the world, transforming the lives of thousands of students and shaping the future of latin america. we are looking for detail-oriented, organized, and proactive individuals who thrive in a dynamic and multicultural learning environment. our motto: "to know how to do and to know how to be." you're our perfect candidate if: you have a technical or technological degree in administration, pedagogy or a related field, or you're currently studying or recently graduated you are fluent in english (b2 spoken and written), portuguese is a plus. you have knowledge of education and academic processes. you are highly proficient in microsoft office (teams, excel, and onenote). you can prepare memos, letters, academic documents, and organize correspondences efficiently. you live in bogota, colombia responsibilities: schedule meetings in teams, send emails with meeting invitations, and confirm attendance at meetings. update records and documents, including spreadsheets, follow-ups, reports, and organized documentation. send reminders and draft announcements. handle study certificate requests from families throughout the school year or upon student withdrawal. coordinate with the homeroom teacher to complete school background forms and other required documents. your expertise in a nutshell: a detail-oriented and highly organized prof...
Job summary: the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities: - answer customer calls regarding client services (passports and visas) - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - walk customers through the process and educate them on the requirements. - educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. - resolve customer concerns through a one call resolution vision. - listen carefully to our customers to ensure appropriate responses. - tactfully handle upset customers with empathy. - mirror service offerings to travel needs – offer upgrades/downgrades appropriately. - communicate with customers inside and/or outside the company where considerable resourcefulness, tact and procedural knowledge are required. - input all concerns or suggestions for company follow-up, as well as survey responses. - adhere to department guidelines when servicing our customers. - complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. - notify management of problems or trends and provide feedback both via email and ...
The montessori school of medellín is seeking a passionate and dedicated science teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in science, biology, or a related field. a minimum english proficiency level of b2 or c1 a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collaborative professional environment....
Position : account executive (automotives, commercial fleet, electronic vehicle) working hours : mondays to fridays; 9:00 am to 5:00 pm us pacific time salary range : usd 2000 to 2500 (max) per month primary objective: the account executive is a highly motivated sales professional responsible for driving growth in the company’s commercial ev business. this role identifies high-potential fleet opportunities, breaks into new accounts, and turns prospects into long-term customers. the account manager works directly with fleets to understand their operations, solve challenges, and guide them through the transition to electric. this position requires consistently exceeding targets, overcoming objections, and winning competitive deals while representing an industry-leading product. the account executive uses creativity, persistence, and market knowledge to identify opportunities, build relationships, and close deals that expand the company’s footprint in the commercial ev space. essential duties & responsibilities: proactively identify, research, and pursue fleet prospects . break into new accounts through targeted outreach, networking, industry events, and referrals. develop and manage relationships with fleet operators from initial contact through contract close, vehicle build, and delivery. take a consultative sales approach by actively listening, understanding operational needs, and proposing tailored vehicle solutions. consistently meet or exceed established sales quotas, revenue goals, and key performance indicators (kpis) maintai...
Our client is dedicated to providing high-quality care and delivering incredible outcomes for the children in their care. all of the settings across our client sites are bespoke nurseries are designed to offer exciting, stimulating and engaging spaces for the children in their care to grow and develop in. these environments provide fantastic opportunities for the children in our care to explore, play and learn. this working environment provides all of their team members with a warm, positive and friendly atmosphere. our client is looking to recruit a nursery practitioner. nursery practitioner you must be a fully qualified nursery practitioner and hold qualifications such as nvq level 3 in childcare. you will be providing a high standard of day care for pre-school children in a stimulating environment which aims to provide equal opportunities ensuring that all legal, safety and individual requirements are met. benefits include: genuine opportunities for career progression access to professional training pension scheme 60% childcare discount, enhanced maternity/paternity leave, rewards and recognition, refer a friend bonus scheme, birthday off, health & wellbeing support the successful nursery practitioner will be required to undertake an enhanced dbs. #j-18808-ljbffr...
Our client is dedicated to providing high-quality care and delivering excellent outcomes for children. all their nursery settings are bespoke, designed to offer exciting, stimulating, and engaging environments for children to grow and develop. these environments provide fantastic opportunities for children to explore, play, and learn. the working environment fosters a warm, positive, and friendly atmosphere for all team members. nursery practitioner role we are looking to recruit a fully qualified nursery practitioner with qualifications such as nvq level 3 in childcare. the successful candidate will provide high standards of day care for pre-school children in a stimulating environment, ensuring compliance with legal, safety, and individual requirements while promoting equal opportunities. benefits include: genuine opportunities for career progression access to professional training pension scheme 60% childcare discount enhanced maternity/paternity leave rewards and recognition refer a friend bonus scheme birthday off health & wellbeing support the successful candidate will be required to undertake an enhanced dbs check. #j-18808-ljbffr...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. **about this opportunity:** provide support and assistance to our customers from the customer care area, executing daily tasks related to customer service and support in accordance with global strategies and standards, delivering an outstanding service experience. **responsibilities:** + manage responses to internal and external customers in a timely and appropriate manner by efficiently handling cases generated through the crm service cloud platform of the salesforce suite and other designated service continuity platforms. + provide service and support in resolving account closure cases to ensure their resolution and maintain service excellence...
Customer service analyst mandarin location co-barranquilla posted date 4 hours ago(12/26/2023 10:03 am) job id 2023-3025 # positions 1 category customer service job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities confer with customers by telephone to provide information about products and services, to take /modify orders or account information, or to obtain details of complaints. keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. check to ensure that appropriate changes were made to resolve customers' problems. contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. refer unresolved customer grievances to designated departments for further investigation. determine charges for services requested, collect payments, and/or arrange for billing. complete trouble ticket forms, prepare change of address records, and issue service discontinuance orders, using computers. obtain and examine all relevant information to assess the validity of complaints and to determine possible causes, such as extreme weather conditions that could incr...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. about this opportunity: provide support and assistance to our customers from the customer care area, executing daily tasks related to customer service and support in accordance with global strategies and standards, delivering an outstanding service experience. responsibilities: - manage responses to internal and external customers in a timely and appropriate manner by efficiently handling cases generated through the crm service cloud platform of the salesforce suite and other designated service continuity platforms. - provide service and support in resolving account closure cases to ensure their resolution and maintain service excellence. - pri...
Job description: responsibilities include: - leading weekly children’s worship. - providing vision and leadership for all aspects of the children’s ministry, including sunday school, children’s ministry, and other age-appropriate programs. - using and implementing curriculum that is biblically sound, gospel-focused, and developmentally appropriate. - building a biblical worldview for the students. - recruiting, training, and supporting volunteer leaders and teachers. - partnering with parents and families to support their role as primary spiritual leaders in the lives of their children. - ensuring a safe and nurturing environment for all children participating in ministry programs. - planning and coordinating special events and activities for children and families (vacation bible school, parents’ seminars, etc). - collaborating with other ministry leaders and staff to create a cohesive and unified church ministry. - managing the children’s ministry budget and resources effectively. position qualifications: he or she must possess a deep and vibrant personal faith in jesus christ, a firm grasp of reformed theology, and a genuine passion for discipling children and equipping parents to nurture the faith of their children at home. application deadline 07/31/2025 job type: full time salary range: $55k-$70k general information church/organization name contact name & contact info (480) 980-9856 church korean american presbyterian church (kapc) city, state columbia, md description of organization garden presbyterian church (gpc) is a korean-american church locat...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities 1. answer customer calls regarding client services (passports and visas). 2. meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. 3. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. 4. walk customers through the process and educate them on the requirements. 5. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. 6. resolve customer concerns through a one call resolution approach. 7. listen carefully to our customers to ensure appropriate responses. 8. tactfully handle upset customers with empathy. 9. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. 10. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. 11. input all concerns or suggestions for company follow-up, as well as survey responses. 12. adhere to department guidelines when servicing our customers. 13. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. 14. notify management of problems or trends and pr...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities - answer customer calls regarding client services (passports and visas). - meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - walk customers through the process and educate them on the requirements. - educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. - resolve customer concerns through a one call resolution approach. - listen carefully to our customers to ensure appropriate responses. - tactfully handle upset customers with empathy. - mirror service offerings to travel needs – offer upgrades/downgrades appropriately. - communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. - input all concerns or suggestions for company follow-up, as well as survey responses. - adhere to department guidelines when servicing our customers. - complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. - notify management of problems or trends and provide feedback both via email an...
The montessori school of medellín is seeking a passionate and dedicated social studies teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in social studies, sociology, or a related field. a minimum english proficiency level of b2 or c1 a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collaborative professional environment....
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities answer customer calls regarding client services (passports and visas). meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. walk customers through the process and educate them on the requirements. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. resolve customer concerns through a one call resolution approach. listen carefully to our customers to ensure appropriate responses. tactfully handle upset customers with empathy. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. input all concerns or suggestions for company follow-up, as well as survey responses. adhere to department guidelines when servicing our customers. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. notify management of problems or trends and provide feedback both via email and noting customer accounts. transfer calls to...
Descripción general the montessori school of medellín is seeking a passionate and dedicated social studies teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in social studies, sociology, or a related field. a minimum english proficiency level of b2 or c1 a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collaborative professional environment. the montessori school of medellín is seeking a passionate and dedicated social studies teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in social studies, sociology, or a related field. a minimum english proficiency level of b2 or c1 a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collaborative pr...
Descripción general the montessori school of medellín is seeking a passionate and dedicated english teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in languages, foreign languages, or a related field. a minimum english proficiency level of c1 or c2 (cefr). a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collaborative professional environment. the montessori school of medellín is seeking a passionate and dedicated english teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in languages, foreign languages, or a related field. a minimum english proficiency level of c1 or c2 (cefr). a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collab...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. about this opportunity: provide support and assistance to our customers from the customer care area, executing daily tasks related to customer service and support in accordance with global strategies and standards, delivering an outstanding service experience. responsibilities: - manage responses to internal and external customers in a timely and appropriate manner by efficiently handling cases generated through the crm service cloud platform of the salesforce suite and other designated service continuity platforms. - provide service and support in resolving account closure cases to ensure their resolution and maintain service excellence. - prioritize ...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities 1. answer customer calls regarding client services (passports and visas). 2. meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. 3. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. 4. walk customers through the process and educate them on the requirements. 5. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. 6. resolve customer concerns through a one call resolution approach. 7. listen carefully to our customers to ensure appropriate responses. 8. tactfully handle upset customers with empathy. 9. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. 10. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. 11. input all concerns or suggestions for company follow-up, as well as survey responses. 12. adhere to department guidelines when servicing our customers. 13. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. 14. notify management of problems or trends and provide feedbac...
**additional information** **job number**25132083 **job category**human resources **location**barranquilla marriott hotel, calle 1a #25-40 lote d7 portal del genoves, barranquilla, montecarmelo, colombia, 81007 **schedule**full time **located remotely?**n **position type** non-management *** follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. perform other reasonable job duties as requested by supervisors. preferred qualifications education: high school diploma or g.e.d. equivalent. related work experience: at least 1 year of related work experience. supervisory experience: no supervisory experience. license or certification: none - at marriott international, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. we actively foster an environment where the unique backgrounds of our associates are valued and celebrated. our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. we are committed to non-discriminat...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. **about this opportunity:** provide support and assistance to our customers from the customer care area, executing daily tasks related to customer service and support in accordance with global strategies and standards, delivering an outstanding service experience. **responsibilities:** + manage responses to internal and external customers in a timely and appropriate manner by efficiently handling cases generated through the crm service cloud platform of the salesforce suite and other designated service continuity platforms. + provide service and support in resolving account closure cases to ensure their resolution and maintain service excellence...
Position summary perform general office duties to support sales & marketing (., filing, sending emails, typing, faxing, copying). prepare sales-related documents throughout the sales process (., proposals, contracts, or banquet event orders). promote awareness of brand image internally and externally. gather materials and assemble information packages (., brochures, promotional materials). use sales techniques that maximize revenue while maintaining existing guest loyalty to marriott. enter, retrieve, reconcile, and verify information (., commissions, leads, third parties) in software involved in the sales process. answer guest questions about property facilities/services (., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns ...
Job summary the customer service agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. general requirements: - english – spanish language (oral and writing 90 % or higher), (c1 or above). - the resource will work on a flexible schedule. within our hours of operations which are monday to sunday from 6:00 am to 10:00 pm. - the resource will adjust its local schedule with the resources supporting this position during daylight savings time changes in the eastern time zone. - must be available to work on weekends. - must have a high school diploma or in progress to complete high school. - a genuine interest in working with and helping customers. - must possess excellent communication skills and involvement. - demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred. - good presentation and a polite, tactful and friendly character. responsibilities confer with customers by telephone to provide information about products and services, to take /modify orders or account information, or to obtain details of complaints. - keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, and actions taken. - resolve customers' service or billing complaints by performing activities such as exchanging merchandise, ...
Job summary the benefits analyst role focuses on delivering excellent customer service while managing billing, reconciliation, and financial functions within the benefits department. this position requires strong analytical skills, attention to detail, and the ability to handle multiple tasks in a dynamic environment, all while supporting client retention and sales growth. responsibilities - evaluates and analyzes financial data by collecting, monitoring, and creating reconciliations for all master plan carrier payments. - maintain master carrier payment checklist and variances reports - examines data quality, applications, and functions. - analyzes records of present and past operations & trends for process improvement. - documents through policies and procedures for all processes and submits to management. - assists in preparation of special studies, projects, analyses, and makes recommendations in areas such as reconciliations, discrepancies, automation, and business forecasts. - advises management on matters, such as discrepancies resolution and variances corrections - communicates regularly and effectively with team members and management and communicates results effectively to management. - supports master carriers with edi transmission and resolving identified discrepancies or errors. - audits current enrollment records to ensure adherence to compliance requirements related to overage dependency or dependent classifications. skills and experience - english –spanish language (oral and writing 90 % or higher) (c1 or above) - must have a high school diploma - a...
2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. join our team as a legal intake specialist at bush & bush law group! bush & bush law group is a leading personal injury law firm dedicated to ...
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