TECHNICAL SUPPORT SUPERVISOR

Job description
join our team! dexis is looking for individuals who work their best, help others, and commit to helping us improve our customer lives and celebrate the difference in others. we have several new and exciting opportunities available as we expand our customer care team into costa rica! who is dexis and why should you join the team?
we are the leading manufacturer and distributor of innovative dental imaging equipment, software, and solutions. we offer meaningful work through innovation, diverse opportunities, and career progression. we also offer
competitive pay and bonuses. vacation, sick leave, and paid holidays. employee referral program competitive leave policies including sick, bereavement and maternity/paternity leave medical, dental, and vision insurance benefits community involvement opportunities & employee appreciation events. state of the art, climate-controlled facility. gourmet coffee, beverages, snacks, and lunches are available in our café. employee lounge with ping-pong table and football table for downtime and employee fun!
where are we?
we are located at ultrapark 1, la aurora, heredia. position summary
the primary function of this position is providing day-to-day leadership and supervision of the costa rica dexis technical support team monitoring performance and quality metrics to identify and drive continuous process improvement through the use of envista business system (ebs) tools. the candidate will have strong interpersonal skills, customer focused, and results driven. this position will b...