Job summary ThrivePass is growing and we're looking for a passionate Customer Support Specialist to join our team in Pereira This is an exciting opportunity to deliver stellar service to COBRA members and help people navigate their benefits with clarity and care. Qualifications - 1–2 years in customer service or phone support - Knowledge of COBRA, medical, FSA, HSA, and HIPAA is a big plus - Excellent communication skills — both written and verbal - A positive, team-player attitude with a growth mindset - English fluency required Responsibilities - Provide empathetic and accurate support to COBRA participants via phone - Meet and exceed service level goals - Help resolve inquiries efficiently and proactively - Be part of a high-impact and fast-paced support team Skills - Excellent communication skills — both written and verbal - Positive, team-player attitude with a growth mindset Desired requirements - 1–2 years in customer service or phone support - Knowledge of COBRA, medical, FSA, HSA, and HIPAA is a big plus - English fluency required Benefits - On-site position in Pereira, Colombia Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora