Job Summary We are seeking an experienced Network Manager to join our team. In this role, you will be responsible for managing relationships with existing payout partners across the Americas and the Caribbean. As a subject matter expert (SME) for your assigned markets, you will ensure a best-in-class service experience for our clients. You will also play a key role in expanding our reach by enhancing product offerings and capabilities with current partners, while managing a pipeline of prospective partners—from initial outreach through onboarding and ongoing optimization. Your efforts will focus on improving service quality, reducing costs, and identifying new business opportunities. - Key Responsibilities: - Support the execution of global partnerships strategy to deliver a best-in-class payout proposition including bank transfers, cash payouts, and wallet payouts in the designated region. - Manage overall relationships with existing payout partners on assigned markets, acting as the main point of contact between the partners and our teams to facilitate business. - Support the creation and execution of a pipeline of new partners and products to improve our proposition. - Act as a SME for assigned markets, identifying risks and business opportunities, and sharing market practices and trends with the team. - Serve as the main escalation point for resolving issues from our partners affecting us and our clients. About You: - Demonstrated ability to take accountability and drive results with passion and aptitude. - Strong business development and negotiation skills. - Experience managing multiple projects simultaneously, prioritizing effectively. - Experience in the payments industry. - Motivated by a fast-paced environment, with a reputation as a subject matter expert, connector, and leader. - Results-oriented, solutions-focused, with strong business acumen and a sense of urgency. - Fluent in English and Spanish; Portuguese is a plus. Candidate Requirements - Excellent Communication Skills: Strong written and verbal communication skills with the ability to articulate complex ideas in a clear and concise manner. - Business Acumen: Strong understanding of the payments industry, with knowledge of its dynamics and trends. - Collaboration and Teamwork: Proven ability to work collaboratively with cross-functional teams to achieve common goals. - Problem-Solving: Excellent problem-solving skills with the ability to analyze complex problems and develop creative solutions.