JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Responsible for Hard Services, the Facilities Coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. They will be the expert point of contact for the Colombia team and provide support to sites in Chile and Peru. This role is responsible for ensuring the successful technical operation and maintenance of building systems across a designated portfolio, while also providing comprehensive facility support and fostering strong client relationships. The ideal candidate will be a proactive leader with a strong technical background and a commitment to operational excellence and customer satisfaction. - Location: OXO Center. Pisos 8, 9, 10 y 11. Barrio el Chicó. - Schedule: Monday-Friday 8:00 am to 5pm What This Job Involves: Technical Operations & Maintenance - Oversee and coordinate preventive maintenance services for a wide range of building operating systems and equipment, including but not limited to HVAC, electrical, plumbing, UPS, and fire life safety systems. This includes performing tasks and/or delegating as appropriate. - Maintain and update Computerized Maintenance Management System (CMMS) information for all operating systems, ensuring data accuracy and compliance. - Drive consistency and reliability of systems across the portfolio, adhering to preventative maintenance schedules. - Manage and respond to online service requests, ensuring work is performed professionally, efficiently, and with minimal disruption to clients, while also ensuring Key Performance Indicator (KPI) compliance. - Respond effectively to emergencies and support after-hours building-related activities as requested. - Manage installations of new and/or replacement equipment as required. - Maintain a detailed inventory of parts and equipment, ordering replacements as necessary. - Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained and a safe workplace is provided. - Schedule and manage repairs, minor works, and other work requests, tracking them to completion. - Provide information and direction to vendors, facilities staff, and other service providers to ensure excellent coordination and execution of work. Leadership & Team Management - Lead, develop, and supervise a professional, friendly, energetic, and detail-oriented maintenance team, fostering an environment of teamwork, cooperation, performance excellence, and personal success. - Provide thorough onboarding experiences and support the training and development of direct reports. - Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics, and Excellence. Financial Management & Project Support - Assist with operational recommendations, including Operating Expense Projects and process improvements. - Manage and develop Hard Services budgets for the assigned portfolio, proactively tracking variances and identifying efficiencies and savings. - Supervise the execution of small construction projects (typically under $100K or local currency equivalent) as required, acting as the area point of escalation. - Identify opportunities for improved operations and service excellence, making recommendations. - Manage payments to vendors and ensure prompt and accurate management of purchase orders in finance systems. Compliance & Client Relations - Ensure compliance with all health and safety, environment, and risk management policies and procedures, as well as Federal, State, County, and City Ordinances, Codes, and Laws. - Comply with all requirements of the client contract and meet or exceed Hard Services Key Performance Indicators. - Interact with external and internal customers with a positive demeanor and focus on customer satisfaction. - Support the implementation of Hard Services innovation programs and processes that reduce short and long-term operating costs and increase productivity. - Maintain and propose emergency response plans, including evacuation and after-hours emergency response. - Attend periodic training seminars on and off-site. Job Qualifications: - 3-6 years of experience in the technical aspects of building operations/maintenance such as HVAC, electrical, plumbing, UPS, and fire life safety systems. - Engineer degree is preferred. - Prior experience in facilities, property management, hospitality, or a related field. - Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services is advantageous. - Understanding of basic technical aspects of property (e.g., computer room air-conditioning, chiller systems, fire protection systems, mechanical & electrical systems) is advantageous. - Excellent communication, organization, and problem-solving skills; proficiency in English is required. - Ability to work independently with little supervision and effectively deal with stressful situations. - Self-motivated, confident, energetic, and flexible. Location: On-site –Bogota, COL If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.