Job summary We are seeking an experienced and strategic Talent Acquisition Manager to lead and optimize our recruitment efforts for our call center operations. Qualifications - Bachelor's degree in Human Resources, Business Administration, or related field. - 5+ years of experience in talent acquisition, with at least 2 years in a managerial or lead role. - Proven experience recruiting in a high-volume, fast-paced environment (preferably in BPO/call center). - Strong knowledge of sourcing techniques and recruitment tools. - Excellent communication, negotiation, and interpersonal skills. - Strategic thinker with a data-driven approach to hiring and team management. - Ability to manage multiple priorities and stakeholders under tight deadlines. - Bilingual (English/Spanish). Responsibilities - Develop and implement comprehensive talent acquisition strategies to meet staffing goals across all accounts. - Oversee full-cycle recruiting including sourcing, screening, interviewing, and onboarding. - Collaborate with operations to forecast hiring needs based on volume ramps, attrition, and new client accounts. - Design and optimize recruitment campaigns for high-volume hiring of agents, team leaders, and support roles. - Manage relationships with job boards, recruitment agencies, and other sourcing channels. - Track and report on key metrics (time-to-fill, cost-per-hire, quality of hire, etc.) to improve efficiency and effectiveness. - Ensure a positive candidate experience throughout the hiring process. - Promote employer branding initiatives to attract top talent. - Train and guide recruiters and hiring managers on best practices in interviewing and selection. - Ensure compliance with labor laws and internal hiring policies. Benefits - Competitive compensation and benefits - Fast-paced and collaborative work environment - Opportunity to make a significant impact on growth and talent quality Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora