**Role Summary**: Responsibilities & Requirements: - Oversee payroll time entries, time corrections, tax adjustments and all other electronic documents or interfaces related to the company's ongoing payroll processes. - Ensure payrolls are closed accurately by performing all data collection, reconciliation and enforcement of payroll policies for area of responsibility. - Communicate with all levels of the organization effectively, responding in a timely manner and providing friendly customer service. - Document and maintain payroll procedures. - Advanced/Fluent English. - Continually review and improve payroll processing with the primary goal of simplifying, standardizing and increasing the team's capacity. - Communicate with all levels of the organization effectively, responding in a timely manner and providing friendly customer service. - Prepare relevant weekly, monthly, quarterly and year-end reports as required. - Ensure exceptional service and meet all service level requirements for payroll. - Resolve issues and provide resolution when service level requirements are not met. - Ensure compliance with existing controls, including SOX compliance, internal audit, Flowserve policies, payroll procedures, and country, state or city laws. - Review and audit all hours, earnings, deductions, manual controls and special actions prior to processing each payroll. - Provide strong support to our employees by providing responses that comply with payroll laws and union agreements. - Ensure data integrity in the payroll system and systems that affect payroll. - Conduct special projects as requested. - Other duties as assigned. **Preferred Experience / Skills**: - Must possess a solid understanding of payroll processes as it relates to regional payroll. - Must have a good understanding of payroll, payroll tax and human resources laws and regulations. - Must have attention to detail and accuracy when it comes to payroll auditing. - Must have strong ethics and ability to work with confidential data. - Bachelor's degree in relevant field and 3-5 years of experience. - Familiarity with Kronos time and attendance system. - Working with ADP and other vendors in addition to ADP will be an asset. - Establish relationships with regional HR, payroll staff, technical team, other HR teams and business leaders to ensure consistent quality service delivery. - Possess a strong customer service focus and understand proper customer relationship practices. - Excellent communication skills both verbal and written and ability to communicate with all levels of the organization. - Strong escalation skills with the ability to own, de-escalate, determine root cause and implement improvements to avoid risk. - Ability to execute and create reports. - Comfortable with technology and possess excellent Excel skills. **Req ID** : R-2295 EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision