_Essential Duties and Responsibilities_ 1. Handle requests, troubleshoot, isolate and resolve issues. 2. Support IT related systems. 3. Manage special projects as assigned. 4. Create and maintain documentation as required. 6. Understand. Create. Simplify. 7. Other duties as assigned. - Required Qualifications_ Enrolled at an accredited institution Excellent customer service skills Technical background and strong computer knowledge Ability to prioritize tasks and efficiently manage time Strong writing, documentation, and speaking skills Ability to learn new skills and assume new responsibilities Ability to work cooperatively in a team environment Background check results satisfactory to SEL Negative drug test result(s) - Preferred Qualifications_ Ability to meet Motor Vehicle Report Qualification Standards of SEL - Physical Requirements_ Ability to frequently lift 40 pounds SEL is an Equal Opportunity Employer: M/F/Vets/Disabled.