**About the Role**: **Key Responsibilities**: - **Negotiate Payment Plans**: Work with debtors to create realistic and mutually beneficial repayment plans or settlements. - **Track Payments**: Monitor incoming payments, update account statuses, and follow up as needed to ensure timely collections. - **Resolve Disputes**: Investigate and address discrepancies or issues that may be preventing payment, working toward a fair resolution for all parties. **Skills & Qualifications**: - **Excellent Communication Skills**: Able to clearly and professionally explain payment terms and solutions. - **Strong Negotiation Skills**: Confident in persuading and securing payment agreements. - **Problem-Solving Abilities**: Skilled at analyzing account data and identifying appropriate solutions. - **Highly Organized**: Capable of managing multiple accounts while maintaining accurate and thorough documentation. - Previous experience in collections, customer service, or a related field is a plus. Tipo de puesto: Tiempo completo Pregunta(s) de postulación: - Tienes experiência en Cobranza y familiaridad con FDCPA? Idioma: - ingles (Obligatorio) Fecha límite para postularse: 30/07/2025