Why Work Here Headquarters is in Charlotte, NC Recently expanded to nearshore isolved ranked for SMB Payroll in 2023 Sapient Report Voted one of the top places to work in the USA 2023 Job Description This role will be responsible for processing several types of invoicing within the established timeframe. Responsible for calculating assigned month-end accruals for the various kinds of processed billings. Maintain and update renewal spreadsheets for billings. Research all past due invoices, actively pursue collections, and process customer service cancellations. Answer internal and external client questions about invoicing, cash receipts, & renewals promptly. Core Job Duties Apply/match cash receipts to open invoices, reconcile customer accounts, and execute approved credits and adjustments as needed Process remote deposits Research aged items to identify process issues, provide recommendations to management, and assist with collection issues as needed Process all bad debt write-offs Compile customer reports for submission to external collection agencies. Answer any follow-up questions and provide backup upon request Track aging monthly and identify balances for reserve and/or write-off Assist management in developing a streamlined process for properly managing payroll fee transfers, credits, refunds, and bank chargebacks Work closely with management to ensure the proper transition and integration of corporate acquisition receivables Identify opportunities for policy/process improvements and internal control enhancements to support ongoing business growth and maximize AR turnover Perform ad hoc analyses as needed Minimum Qualifications 1+ years of experience working in an AR or accounting role Basic understanding of AR and accounting principles Strong attention to detail with the ability to analyze information Flexible and responsive to changing business needs Reliable and able to work with minimal supervision and under general direction Good communication skills, both internal and external, with the ability to manage vendor relationships Proficient in Microsoft Excel and data entry About isolved isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com . EEO Statement isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Disability Accommodation Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above. #J-18808-Ljbffr