At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. Responsibilities: - Provide customer service support to users and partners of a transportation and delivery application operating in Canada and the United States. - Collaborate with team members to maintain high quality service standards. - Represent TPs world-class standards in every interaction. What We’re Looking For - Language Level: B2 (Advanced). - Must be based in Bogotá. - High School graduated. - Availability: 42 Hours per week. - Empathetic, Responsible, Outgoing, Good listener and Proactive people interested in joining our TOP Team! Why Choose TP? - Salary: COP $$2,315.000/Mo+ performance bonuses. - 42 Hours per week, 2 days off. - Career Growth Programs and Employee Welfare Fund. - Growth opportunities. - Paid Training. - Long-term contract. - World-Class Training: Continuous learning and development programs designed to fuel your success. - Multinational Experience: Be part of a global company with a diverse and inclusive culture. Make a difference with the TOP Team!