Job summary This is a unique opportunity to build a new Internal HR Shared Services function from the ground up, offering tremendous scope for innovation, collaboration, and personal growth. As the HR Shared Service Lead, your work will directly impact operational excellence and the employee experience within the organization. Responsibilities - Establish and Lead the Team: Build and lead the HR Shared Services team, including hiring new members and developing a culture of collaboration, accountability, and continuous improvement. - Improve Operational Efficiency: Design and implement centralized processes to achieve operational efficiency while providing high-quality HR services. - Service Delivery: Develop and execute a service delivery framework to ensure exceptional responsiveness and alignment with the organization's strategic priorities. - Employee Experience: Oversee the smooth execution of employee life-cycle events such as onboarding, benefits administration, leave management, and offboarding programs. - Data Integrity and Reporting: Ensure the accuracy of employee data within HR systems and generate regular reports to track key performance indicators (KPIs). - Continuous Improvement: Identify gaps, refine processes, and implement innovative solutions to enhance the overall effectiveness of the shared services model. - Compliance: Ensure adherence to local labor laws and HR policies across all regions served by the shared services team. - Stakeholder Management: Partner with HR Business Partners, Centers of Excellence, and senior leadership to align shared services priorities with broader organizational goals. - Training and Development: Mentor and coach team members to foster growth and ensure high engagement within the team. Qualifications - Bachelor's degree in Human Resources, Business Administration, or a related field is required. - 5+ years of HR operations or shared service center experience, with at least 2+ years in a leadership role overseeing high-performing teams. - Experience in global HR operations, process improvement, and change management initiatives is strongly preferred. - Proven expertise in leveraging HRIS systems to support shared services delivery. - Experience with Workday preferred. - Strong leadership and people management skills, with proven experience in building and mentoring effective teams. - Exceptional organizational skills with the ability to design scalable processes. - Demonstrated ability to drive efficiency and operational excellence. - Strong data-driven mindset to track and improve KPIs. - Excellent problem-solving and decision-making abilities. - Collaborative style with strong stakeholder management skills. - Strong knowledge of global HR operations, policies, and compliance frameworks. - Excellent communication abilities in both English and Spanish. - Proficient in Microsoft Office (Excel, PowerPoint, Word) or equivalent tools. Benefits Global Benefits & Perks You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too. Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora