Job summary Where Mortgage Innovation Meets Purpose-Driven Careers Our client, Paramount Residential Mortgage Group, Inc., is a powerhouse in the U.S. mortgage lending industry. Since 2001, they have helped thousands of Americans achieve homeownership through innovative loan solutions and unmatched service. Headquartered in California and licensed in 49 states, they rank among the top 10 mortgage companies in the country. With a culture rooted in excellence, community, and modern lending technology, they offer a unique opportunity to build a meaningful global career from anywhere. As a Loan Opener, you will be the crucial first touchpoint in the loan process—opening files, verifying documentation, coordinating third-party verifications, and ensuring everything is accurate and fast-tracked. Your attention to detail will pave the way for smooth mortgage processing across the U.S. Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,000 clients worldwide and a team of over 10,000 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. Exciting Perks Await - 5 days work week - Weekends off - Work from home arrangement - 20 vacation days in total - Prepaid medicine - Fully-customized Emapta laptop and peripherals - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Unlimited upskilling through Emapta Academy courses (Want to know more? Visit) Qualifications - 1–3 years of relevant mortgage industry experience - Background in mortgage or loan processing, particularly in opening support or loan officer assistant roles - Proven ability to handle administrative tasks with speed and accuracy under time-sensitive conditions - Experience with loan file documentation, VOEs, and basic mortgage terms - Familiarity with U.S. lending timelines and compliance standards Responsibilities - Opening and completing new loan files on the same day as receipt - Maintaining accurate and up-to-date logs and notes - Following the Loan Opener checklist for every file - Using required templates for documentation - Handling and resolving file holds within 24 hours - Managing VOE requests according to specific verification protocols - Confirming receipt of all third-party verifications - Communicating file updates and SharePoint links with LOs and LPs - Monitoring and responding to emails in the DoralOpening and DoralVOEs inboxes within 1 hour - Following up on pending requests daily or within 48 hours - Addressing rescore and verbal VOE requests promptly Skills - Experience using Encompass - Familiarity with Argyle Database or The Work Number - Exposure to SharePoint for file sharing - Proficient in English at a professional level or higher Desired requirements - Experience using Encompass - Familiarity with Argyle Database or The Work Number - Exposure to SharePoint for file sharing - Proficient in English at a professional level or higher Benefits - 5 days work week - Weekends off - Work from home arrangement - 20 vacation days in total - Prepaid medicine - Fully-customized Emapta laptop and peripherals - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Unlimited upskilling through Emapta Academy courses (Want to know more? Visit) Location Bogotá, Capital District Country CO Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora