Manager, Operations and Logistics NoLA page is loaded Manager, Operations and Logistics NoLA Apply locations Bogota, Colombia time type Full time posted on Posted 3 Days Ago job requisition id R38978 About the Role: The Manager II, Logistics systems will be responsible for leading the strategic vision, execution, maintenance, training, and quality assurance for all Warehouse Management System applications within TD SYNNEX’s portfolio. All logistics solutions related to our WMS systems will be the responsibility of this role to review, and ensure that proper testing has taken place along with the creation of documentation to be used for training of the logistics coworkers. Oversight and delegation of the end to end testing process including script creation. Partnership with outside departments such as sales, purchasing, IT, engineering in solutioning all new requests and enhancements. The Manager II is responsible for leading a team of logistics systems specialists and indirectly leading/supporting WMS users throughout the organization in the proper use of our WMS system. Partnership with Logistic Center Management and Staff to define and deliver all aspects of system related matters from concept through implementation. The Manager II will also directly manage an assigned Sr. Training Specialist and ensure that we have the proper training programs designed, SOP's are created and updated as needed and that training opportunities are identified and executed against in the network with regards to system related changes. The Manager II will create functional specification documents (FSDs) to clearly map out and define desired and current systemic processes. Technical Mock ups of desired process flows will be created and the Manager II will work closely with IT developers to properly communicate the needs of the logistics organization so they can be built correctly. The Manager II will support the logistics analytics needs and serve as the SME for the analysts to define available data points and how the various data points relate to each other, aiding the analyst in their reviews. What You'll Do: Scoping of new business opportunities. Oversee the design, testing, roll out (Systems/process focused) Serve as systems expert and 2nd level escalation point for system related issues Training and development of Logistics systems specialist team. Governance of systems related process. Identify gaps and training opportunities for the network. Maintain sustainable training plan for WMS related processes network wide. LC Super Users, Slotting, Prep Desk. Leading a Sr. Training specialist to ensure proper documentation is created, updated and trained to the network. Maintain global focus on WMS template when applicable. Ensuring the solution is repeatable for all regions to ensure consistency SME on logistics processes, communicates capabilities to the organization, leadership in all planning and development activities for our WMS systems. Logistics Analytics Support Technical Design Creation, FSD's and Mock ups of processes What We're Looking For: >5 to 8 Years of relevant work experience >3 to 5 Years of experience directly managing / supervising employees Able to execute instructions and to request clarification when needed. Able to use common office equipment. Possesses strong data entry skills. Able to perform basic mathematical calculations. Able to demonstrate complex problem solving, critical thinking, and decision-making. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Able to converse and write effectively in English and other local / regional language. Able to create and conduct formal presentations. Able to interact effectively with higher levels of management (managers & above) Able to negotiate skillfully and promote/sell ideas persuasively. Understand, communicate, and collaborate effectively with people across various identities. Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive. Possesses strong organizational and time management skills, driving tasks to completion. Able to adjust readily to change and adapt as needed. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to effectively multi-task. Able to maintain confidentiality of sensitive information. Able to collaborate and build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn/adapt to new systems and technology. Able to use relevant computer systems and applications at an advanced level. Able to be immobile for long extended periods. Able to be standing / walking for long extended periods. Able to wear Personal Protective Equipment (PPE) and/or comply with all safety protocols as required. Able to talk on the phone (or wear a headset) for long periods of time. Ability to transport 50 Lbs. Working Conditions: Distribution center environment may include (but not limited to): exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; outside weather conditions. Classroom environment. Consistent non-standard work or overtime as business requires. On-call availability required as necessary. Professional, office environment. Global travel required. TD SYNNEX Statement: TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter. TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community. Key Skills What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! Join the Power of Us at TD SYNNEX We’re 22,000 of IT’s best and brightest, who share an unwavering commitment to bringing products, services and solutions to the world. Take the next step towards a rewarding career and apply today. We’re excited to meet you! #J-18808-Ljbffr