If you’ve ever used an ATM, paid a bill through yourphone, sent money to a friend, or shopped online, chances are yourtransaction was safeguarded and processed using our software. Now,it’s your turn to serve the payment needs of organizations andpeople worldwide. Job Title: Sr. Client Project Manager Location:Colombia Join a diverse, passionate team dedicated to makingpossibilities happen in the payments industry! Job Summary: Ensurenew and existing ACI customers receive first-class deliveryservices in accordance with customer expectations and contractualagreements. Responsible for flawless delivery, supportingfunctional/technical teams, solving complex challenges, andfostering a collaborative, knowledge-sharing environment. Managethe development and implementation of company products andservices. Coordinate cross-functional teams focused on deliveringnew or upgraded products. Oversee projects from initiation throughdelivery, including planning, scheduling, and budget monitoring.Translate customer needs into specific tasks and maintain strongcustomer relationships. Job Responsibilities: 1. Plan, organize,monitor, and control Customer Services projects, ensuringsuccessful outcomes within schedule and budget. 2. Manage releaseplanning, resource allocation, and change requests. 3. Overseeproject resources and understand the impact on overall budgets andresources. 4. Lead process improvements in project management andevaluate business opportunities. 5. Exhibit Lean-Agile leadershipand support Agile practices within teams. 6. Define customer needsand facilitate team events such as daily stand-ups, planning, andreviews. 7. Support Product Owners in backlog management and teamcoordination. 8. Build high-performing teams and coach inself-management. 9. Coordinate with internal and externalstakeholders to ensure project success and staff development. 10.Understand customer goals, business needs, and market trends.Knowledge, Skills, and Experience: - Bachelor’s degree in ComputerScience, Information Systems, or related field. - 12+ years ofproject and program management experience. - Knowledge of theSwitching (Payment) domain. - Excellent communication, negotiation,and influencing skills. - Understanding of Agile roles andinterfaces. - Experience with tools like Salesforce, Jira,Confluence, MS Office, SharePoint, and Project Plan. - Experiencesupporting online payment systems and supporting ACI customers.#J-18808-Ljbffr