Job Description: This role involves contributing to the successful execution of Global Communications Supervision Procedures. The purpose is to ensure compliance with governing regulations, internal policies, and procedures. Key Accountabilities: - Champion a customer-focused culture and leverage broader relationships, systems, and knowledge. - Maintain expert knowledge of Bank processes, policies, procedures, applications, and products related to Global Communications Supervision Procedures. - Perform timely escalation and documentation of alerts to Level 2 teams when required according to escalation procedures. - Actively identify process, technology, and systems improvement opportunities and participate in their implementation. - Develop and maintain strong relationships with GBM Internal Controls and applicable support and control functions.