Leading company in the research sector is looking for personnel for Sr. Credit Controller. Responsibilities: - Control and reduce third-party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (DSO, Receivable overdue, Collection ratio, Dispute TAT) - Define in conjunction with I2C Manager and Revenue Controller collection target according to the process - Process and distribution of various reports as Trade debtors outstanding balance, Cash flow forecast, dispute report, Bad debt provision and others - Monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) - Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in NiQ - Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal NiQ process - Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification - Providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments - Work with commercial teams to ensure all incoming queries are promptly resolved - Perform other assigned tasks and duties necessary to support the Local Finance / I2C team - Communicate to internal and external customers in a professional and polite manner at all times Qualifications: - Experience in an international company, preferably within a SSC/BPO environment, within Order to Cash or Procure to Pay area. - University degree (finance, accounting, business, or related field) - Very good level of English language - Functional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software - The ability to cooperate and interact effectively at all levels of the organization - Very good understanding of customer services - Accuracy and strong attention to detail - The ability to work on own initiative and proactive/self-starter Salary: $3,800,000 + Legal benefits + Food allowance + Connectivity allowance Academic background: Professional in careers such as accounting, economics, finance, business administration or related fields. Experience: at least (1 year) in the sector. Workday: Hybrid model By applying for this offer, I agree to receive information from Job&Talent about vacancies and the recruitment and hiring process. Likewise, I accept that my data will be treated in accordance with the Privacy Policy for the Processing of Personal Data, which is available on the website.