2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from CBTW Americas We are a global tech solutions company that believes Collaboration Betters The World . Leveraging strategy, technology, and design, we partner with organizations worldwide to offer comprehensive solutions from idea conception to product realization. We work with people around the globe to advise, build, run, and support the creation of products with purpose. Position Overview We are seeking a ServiceNow Administrator to manage and optimize our ServiceNow environment, ensuring seamless operations, configuration, and enhancements. The ideal candidate will have a strong background in ServiceNow administration, with experience in ITSM, ITOM, or other modules. Experience with Microsoft Dynamics 365 is a plus and will be considered beneficial for integrations and process automation. Job Location Please be advised that this position requires candidates to be located in Colombia . We're Looking for • 3+ years of experience as a ServiceNow Administrator . • Hands-on experience with ITSM, ITOM, or similar modules. • Experience on CSM and ITSM modules primarily. • Strong understanding of ServiceNow best practices, workflows, and automation. • Experience with system upgrades and patches. Technical Skills: • Knowledge on CSM and ITSM modules primarily. • ServiceNow configuration, UI policies, business rules, and ACLs. • Knowledge of REST/SOAP APIs for integrations. • Understanding of ITIL principles and service management processes. Is this Role a Fit for You? We offer Language courses. Sodexo food card. Health and life insurance. Being part of a global team. Continuing education opportunities. Virtual company events each month. Multicultural and inclusive work environment. Career development and professional growth opportunities. Paid Time Off (vacation, sick leave, maternity and paternity leave, COL holidays). CBTW is committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment. We believe that creating a diverse environment makes us better at what we do and better serves our communities. We are proud to be an equal opportunity workplace. Collaboration Betters The World – let’s do something great together ! Join our talented team! Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at CBTW Americas by 2x Sign in to set job alerts for “Technical Support Officer” roles. Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 2 days ago Other recent job postings include: Technical Documentation Engineer (100% remote - Colombia) Data Visualization Engineer (Latin America) #J-18808-Ljbffr