Job summary Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Director, Product Management, Platforms The Director of Product Management will join Mastercard's Cardholder Services (CHS) team to manage the digital platform at the heart of the CHS ecosystem. This key Director role will be accountable for leading Benefits Platform product strategy end-to-end, partnering closely with engineering teams to enhance platform capabilities and deliver roadmap priorities. Responsibilities include owning the vision and strategic roadmap for the Benefits Platform, leading product ownership of the platform and all related services, and driving platform growth by expanding vendor integrations and increasing the number of customers fully configured in the platform. Skills and qualifications include 5+ years of experience in Product Management, Strategy Development, or Technology Consulting, advanced degree such as MBA or Master's in quantitative field preferred, and proven track record of launching digital products and effectively working in matrix environments across technology teams. Corporate Security Responsibility: All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must abide by Mastercard's security policies and practices. Qualifications - 5+ years of experience in Product Management, Strategy Development, or Technology Consulting - Advanced degree such as MBA or Master's in quantitative field preferred - Proven track record of launching digital products and effectively working in matrix environments across technology teams - Domain expertise in technology solutions including APIs, web hosting, tokenization, and SSO, with understanding of data privacy principles for protecting sensitive cardholder and transaction data - Experience with customer feedback gathering, needs assessment, and driving exceptional customer experience outcomes in digital product environments - Demonstrated success in strategic thinking and independent execution - Critical thinking skills to question status quo and drive business change - Outstanding collaboration skills with ability to build relationships across Engineering teams, regional stakeholders, and diverse product organizations within Mastercard's matrix structure - Strong communication and presentation abilities with experience adapting messaging for diverse stakeholders Responsibilities - Own the vision and strategic roadmap for the Benefits Platform, developing 3-5 year enhancement strategies to grow platform adoption through innovative digital transformation initiatives - Lead product ownership of the platform and all related services, partnering with engineering teams to deliver roadmap priorities and enhance platform capabilities for new feature development - Drive platform growth by expanding vendor integrations and increasing the number of customers fully configured in the platform, focusing on adoption strategies that help vendors grow business and enable issuers to save costs and improve customer experience - Execute on a vision to build feature-rich platform capabilities that create value for all partners, including personalized benefits for cardholders and seamless integration points for benefit administrators and vendors - Commercialize platform features and services through sales materials, case studies, and partnership with Business Development teams to drive sales and support customer engagements - Ensure alignment across shared service providers including Delivery, Billing, and Customer Experience teams, representing Cardholder Services needs and requirements - Effectively negotiate with partners and technology vendors to optimize result and alignment to Cardholder Services and broader Mastercard objectives - Manage business cases for new investments, co-own program KPIs tracking - Ensure compliance with Privacy and Legal requirements for sensitive cardholder data - Lead and develop direct reports, promoting professional development and growth Skills - 5+ years of experience in Product Management, Strategy Development, or Technology Consulting - Advanced degree such as MBA or Master's in quantitative field preferred - Proven track record of launching digital products and effectively working in matrix environments across technology teams - Domain expertise in technology solutions including APIs, web hosting, tokenization, and SSO, with understanding of data privacy principles for protecting sensitive cardholder and transaction data - Experience with customer feedback gathering, needs assessment, and driving exceptional customer experience outcomes in digital product environments - Demonstrated success in strategic thinking and independent execution - Critical thinking skills to question status quo and drive business change - Outstanding collaboration skills with ability to build relationships across Engineering teams, regional stakeholders, and diverse product organizations within Mastercard's matrix structure - Strong communication and presentation abilities with experience adapting messaging for diverse stakeholders Benefits - Competitive salary and benefits package - Opportunities for professional growth and development - Collaborative and dynamic work environment - Access to cutting-edge technology and tools - Recognition and rewards for outstanding performance Location Bogotá, CO Language English Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora