Job Opportunity We are seeking a skilled professional to fill the role of an Engagement Manager. As a key member of our team, you will be responsible for managing complex projects and ensuring clients receive top-notch service. Key Responsibilities: 1. Deliver client projects within scope, schedule, and budget. 2. Coordinate with multiple teams from proposal to billing. 3. Handle client escalations, facilitate discussions, and resolve conflicts. 4. Schedule and lead regular meetings. 5. Provide status updates to clients and internal teams. 6. Participate in resource planning for projects. 7. Respond promptly to client needs to ensure satisfaction. 8. Follow our Service delivery methodology. 9. Collaborate with sales during proposals. 10. Work with project managers across the full project lifecycle. 11. Explain solutions to clients, emphasizing investment value. 12. Engage in agile processes, clarify requirements, and gather feedback. 13. Own assigned tasks and ensure their completion. Requirements: - Bachelor's degree or equivalent experience. - Strong prioritization, organization, and time management skills. - Excellent communication, presentation, and interpersonal skills. - Ability to monitor progress, report, and resolve issues. - Proven ability to deliver projects and value to customers. - Experience leading distributed, cross-functional teams. - Familiarity with agile software development lifecycle. - Fluent in English and high proficiency in Spanish. What We Offer: - Competitive salary package with benefits. - Hybrid work model with flexibility. - Opportunities for growth and development. - Continuous learning and training opportunities. - Positive and collaborative culture. - Diverse environment focused on people. - International company with active community. Equal Opportunities Employer Liferay promotes equal treatment and fosters a culture of dignity. We ensure fair recruitment and employment practices, prohibiting discrimination based on race, age, sexual orientation, gender, religion, marital status, family status, disability, pregnancy, or community membership.