The Financial Analysis and Unit4 Implementation Technical Officer is responsible for coordinating and providing technical support for our ERP system Unit4 (Agresso), Excel, Power BI, and other systems for analysis of financial trends and data in the operation. - Provide timely users support and troubleshooting which includes on-line support, password resets, user administration, user rights management, account amendments & workflow management. - Coordinate the review, clean up, update and transfer of relevant registries and pending transactions for the CO++ programs. - Develop training materials, SOP, tools and deliver training to diverse group of users (program & support staff). - Set up Unit4 Agresso modules in new offices as required and train the focal points identified in each office/area. - Raise issue, suggest changes and input on suggested system changes to improve user experience on the system. - Work with Logistics, Finance and HR staff in the operation to enable them to provide Unit4 Agresso and Excel support as well as assist with planning, budgeting, HR payroll management and procurement as per NRC standards. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.