We are a virtual receptionist company based in the United States, seeking skilled and professional Virtual Receptionists to effectively handle inbound calls, answer inquiries, and book appointments for our clients in the home services industry. Our clients include cleaning companies, electricians, plumbers, landscapers, and more. Key Responsibilities: - Answer inbound calls with professionalism and a friendly tone. - Follow client-provided scripts and standard greetings. - Provide accurate responses to customer inquiries. - Schedule appointments using client CRMs and scheduling platforms. - Take detailed call summary notes while on the call. - Send accurate and well-written call summaries to clients immediately after calls. - Ensure all call details are recorded without typos or missing information. - Communicate with clients as needed to confirm instructions and receive feedback. Working hours: 5 days per week, 9 hours per day, with 1 hour for lunch and two 15-minute breaks. Time Zone: Pacific Standard Time (Los Angeles). Paid time off is offered after completing 3 months of employment. Our business operates 7 days a week, offering multiple shift schedules to meet client demands. Available shifts include: - 5:00 AM – 2:00 PM - 7:00 AM – 4:00 PM - 8:00 AM – 5:00 PM - 11:00 AM – 8:00 PM