Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the AWS Cloud of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Below are the responsibilities of our AWS cloud administrator: - You must configure, manage and in some cases implement based on the Cloud architecture that is delivered to you for your management. - Responsible for patch management for IaaS services in Cloud - Define and implement monitoring in cloud systems according to best observability practices. - Maintenance and monitoring tasks, respond to alerts and trouble tickets. Escalating with manufacturer and following up on requests. - Configure cloud environments to meet customer needs and design systems for data management. - Guarantee the base of the cost management stipulated for the client and report on time in the event that these increase or decrease in a proportion that affects the client and being responsible with the optimization of cloud resources. - Guarantee the health status of the backup and/or disaster recovery resources in the client's cloud infrastructure. - Monitor the performance of cloud resources, diagnose and fix problems, and make necessary changes to optimize system performance. - Ensures that the cloud-based infrastructure meets security and compliance requirements. - Develop and implement automation processes to simplify and streamline cloud-based infrastructure management. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others. Required Technical and Professional Expertise - 1 to 3 years of experience in AWS public cloud administration - AWC Cloud Practitioner, AWS SysOPS or AWS Architect associate certifications - Experience in infrastructure as code by terraform - DevOps or CI/CD management experience for IaC deployment Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.