**JLL empowers you to shape a brighter way**. Responsible for Hard Services, the Facilities Coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. They will be the expert point of contact for the Colombia team and provide support to sites in Chile and Peru. - **Location**:OXO Center. Pisos 8, 9, 10 y 11. Barrio el Chicó. - **Schedule**:Monday-Friday 8:00 am to 5pm **What This Job Involves**: **Technical Operations & Maintenance** - Oversee and coordinate **preventive maintenance services**for a wide range of building operating systems and equipment, including but not limited to **HVAC, electrical, plumbing, UPS, and fire life safety systems**. This includes performing tasks and/or delegating as appropriate. - Maintain and update **Computerized Maintenance Management System (CMMS) information**for all operating systems, ensuring data accuracy and compliance. - Drive consistency and reliability of systems across the portfolio, adhering to preventative maintenance schedules. - Manage and respond to **online service requests**, ensuring work is performed professionally, efficiently, and with mínimal disruption to clients, while also ensuring **Key Performance Indicator (KPI) compliance**. - Respond effectively to **emergencies**and support after-hours building-related activities as requested. - Manage installations of new and/or replacement equipment as required. - Maintain a detailed **inventory of parts and equipment**, ordering replacements as necessary. - Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained and a safe workplace is provided. - Schedule and manage repairs, minor works, and other work requests, tracking them to completion. - Provide information and direction to vendors, facilities staff, and other service providers to ensure excellent coordination and execution of work. **Leadership & Team Management** - **Lead, develop, and supervise a professional, friendly, energetic, and detail-oriented maintenance team**, fostering an environment of teamwork, cooperation, performance excellence, and personal success. - Provide thorough onboarding experiences and support the training and development of direct reports. - Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics, and Excellence. **Financial Management & Project Support** - Assist with **operational recommendations**, including Operating Expense Projects and process improvements. - Manage and develop **Hard Services budgets**for the assigned portfolio, proactively tracking variances and identifying efficiencies and savings. - Supervise the execution of **small construction projects**(typically under $100K or local currency equivalent) as required, acting as the area point of escalation. - Identify opportunities for improved operations and service excellence, making recommendations. - Manage payments to vendors and ensure prompt and accurate management of purchase orders in finance systems. **Compliance & Client Relations** - Ensure **compliance with all health and safety, environment, and risk management policies and procedures**, as well as Federal, State, County, and City Ordinances, Codes, and Laws. - Comply with all requirements of the client contract and meet or exceed Hard Services Key Performance Indicators. - Interact with external and internal customers with a positive demeanor and focus on **customer satisfaction**. - Support the implementation of Hard Services innovation programs and processes that reduce short and long-term operating costs and increase productivity. - Maintain and propose emergency response plans, including evacuation and after-hours emergency response. - Attend periodic training seminars on and off-site. **Job Qualifications**: - 3-6 years of experience in the technical aspects of building operations/maintenance such as HVAC, electrical, plumbing, UPS, and fire life safety systems. - Engineer degree is preferred. - Prior experience in facilities, property management, hospitality, or a related field. - Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services is advantageous. - Understanding of basic technical aspects of property (e.g., computer room air-conditioning, chiller systems, fire protection systems, mechanical & electrical systems) is advantageous. - Excellent communication, organization, and problem-solving skills; proficiency in English is required. - Ability to work independently with little supervision and effectively deal with stressful situations. - Self-motivated, confident, energetic, and flexible. **Location**: On-site -Bogota, COL **_JLL Privacy Notice _** Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the persona