Is responsible for nurturing customer relationships, understanding their needs, ensuring the successful delivery of products and services. AM acts as a liaison between customer and internal teams, addressing concerns and identifying opportunities for growth. AM must have strong communication and organizational skills. AM is responsible for sales and commercial opportunities in his/her key customers, identifying thru a solid commercial and strategical plan, how our company must growth our revenue. AM is responsible of AOP and its achievement in short, medium and long term. Main skills for AM are: Communication Relationship building Negotiation Problem solving - Find solutions Organizational skills Product knowledge Adaptability Analytical skills Team work / Team collaboration Customer focus Strategic planning Presentations skills Commercial and finance acumen