**Job Details**: - Set up new accounts, conduct credit checks and TSA known shipper inquiries. - Support customer inquiries regarding quotes, billing inquiries, job placement, reporting. - Manage the acquisition of client facing reports. - Knowledgeable on our services & products to provide support to clients and prospects. - Set up new and pre-existing customers with the Customer Portal. Liaise with IT, sales representatives & the client for trouble shooting and provide demos as needed. - Provide support to sales representatives on prospecting. - Provide clients with relevant quote sheets. - Work with the sales representative and the Quote Team to ensure new quotes are entered in CRM. - Log all client communication in the CRM. - Participate at Sales Support Team meetings as well as North American Sales Meetings. Domestic travel may be required up to several times per year. - Provide a weekly and monthly report to Supervisor, as required. - Achieve annual performance goals to support the global business goals. - Completes company trainings as required on time. - Assist in any special projects as needed. - Works closely with the department supervisor. - Provides training to new team members as directed by the department supervisor/manager. - Represents best practices in all aspects of the role. **MINIMUM SKILLS, **KNOWLEDGE** AND ABILITY REQUIREMENTS**: - Professionalism - Excellent verbal/written communication skills - Global geographical awareness - Ability to work across various systems supporting accounts, projects. - Ability to multitask and prioritize - Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others. - Must be able to communicate with clients and understand their needs - Team playermust be able to work collaboratively with peers and other departments, especially sales. Respectful in tone and in writing. Courteous. - Curious and seeks to embrace continuous improvement of processes and outputs. - Strong phone skills - Positive attitude - Proficiency in Word, Excel **Education & work experience**: BA - or equivalent work experience Generally requires 3-7 years experience English Proficiency/Advanced **What Cencora offers**: Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time **Affiliated Companies**: Affiliated Companies: World Courier Inc **Equal Employment Opportunity**: Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.