Job summary This is a remote position with a shift-based schedule and year-round coverage including weekends and holidays. Responsibilities - Answer incoming calls from international travelers arriving at the airport - Provide clear directions to customers on how to reach the car rental pickup location - Guide customers to follow signs to short-stay parking and direct them to the appropriate bus pickup point - Collect customer information including telephone numbers, number of travelers, and luggage count - Post customer details and pickup requests into WhatsApp group for driver coordination - Handle car return notifications and process return-related inquiries - Follow provided scripts to ensure consistent and accurate information delivery - Manage call flow during peak periods when multiple customers call simultaneously Requirements - Strong English communication skills for interacting with international customers - Ability to work UK hours (7 AM to 10 PM coverage needed) - Experience with customer service and phone-based support - Familiarity with WhatsApp and basic communication tools - Ability to follow scripts while maintaining a friendly, helpful demeanor - Capability to handle multiple calls and manage information accurately - Flexibility to work weekends and holidays as part of 7-day coverage Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora