Job summary Passion for technology is needed to succeed as a digital restaurateur. Otter helps restaurateurs succeed in online food delivery. Restaurants trust our software to power their delivery business. Responsibilities - Reproduces bugs and triage them to the correct product teams with impact analysis. - Adheres to team and organization processes and SOPs and surfaces gaps/inefficiencies based on working experience. - Uses effective communication to update or guide both technical and non-technical customers on a solution to a technical problem - Technical Account Management: Work with regional Technical Account Management teams across technology and business functions to manage key technical relationships with restaurant partners. - Sales Engineering: Partner with SMB & MM Technical Account Managers to support technical pre-sales conversations and ensure the customer's onboarding onto existing and evolving products and solutions are as smooth as possible. - Merchant Growth: Work closely with SMB & MM Technical Account Managers to support the launch of new technology integrations to win new accounts and grow existing accounts. - Merchant Onboarding: Own merchant onboarding, technical deployment, and support execution for both 1:1 and 1:Many partner engagements. - Product & Engineering Feedback Loop: Collect product feedback from partners and work with Technical Account Managers to prioritize feature requests. Benefits - Demand for online food delivery is growing really fast In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. - Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery. - Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora