(MN-976) AIRBNB PROJECT COORDINATOR

Behavior Education Services Team


**Responsibilities**: - Managing Airbnb listings including pricing, listing creation and management, content and communication process coordination - Manage Customer Relations, Feedback, Reviews & Issues on AIRBNB Platform. - Manage Messaging Function on AIRBNB Platform. - Participate in both online meetings with key stakeholders and attend regular office meetings - Ongoing business analysis and pricing management - Send daily / weekly report to your manager of all statistical information as required. - Assist in monthly reporting on airbnb performance and other monthly reporting. - Liaise with management Team in regards to invoice processing for AIRBNB Listings. - Analyse daily movements and production of listings and inventory as required. - Assist in updating and the maintenance of Online Distribution Channel content when required and ensure all listings are up to date and accurate - Track sales promotions & advertising. - Ensure all marketing information (source, region, market and origin fields) is entered correctly to ensure the effective tracking and reporting of the information required. - Responding to phone/text inquiries from our guests/homeowners / potential clients and resolve issues - Coordinating with other team members in the US locations via Viber, Whatsapp, or other team management tools - Other administrative tasks, such as helping with a cleaning schedule, reservations, making sure rental agreements have been signed, etc **Requirements**: - Excellent excel skills and strong Office (Word, Outlook etc.) skills. - Previous experience in an Airbnb management system - Hotel Property Management Systems experience; - Previous experience in a Revenue Management system is beneficial but not essential. - Flexibility with changing work schedules and working hours; - Customer centric; - Problem-Solving skills; - Decision-Making skills; - Analytical skills; - Efficiency; - Ability to multitask. - Superior attention to detail and time management skills. - Strong reporting, analytical and problem-solving skills. - Experience in handling Online distribution channels’ backend desired - Verbal and written communication skills; **Language**: - English (required)

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