Job Description Learning Administrator - Colombia (Remote) - (2500198) Description GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. Job Summary As a Learning Administrator, you will be responsible for supporting both Clients and GP teams with the successful organization of Classes/Sessions that take place remotely or in person. You will handle all aspects of administration related to the classes, such as booking instructors, guest speakers, venues, and facilitating logistics (print materials, catering, kits, etc.). You will maintain excellent client and stakeholder relationships, contribute to internal KPIs/SLA compliance, and ensure customer satisfaction scores are met. Our clients are both local regional and global, across industries such as Financial Services, Insurance, Pharmaceuticals, Automotive, and Technology. The administration team supports career development, with many members progressing to roles like Team Leaders, Learning Consultants, Project Managers, or Programme Managers within GP Strategies. Essential Duties and Responsibilities Support annual scheduling on contracts. Schedule, publish courses, and manage enrollments. Coordinate with vendors for venues, trainers, print suppliers, catering, and equipment. Send joining instructions to attendees. Arrange accommodation for facilitators and participants as needed. Meet all Service Level Agreements. Suggest improvements to service delivery. All team members are expected to: Assist with marketing activities and support business development as needed. Participate in staff development programs. Adhere to policies on Equality, Diversity, Health & Safety, and Quality. Promote and embody corporate values. Support teamwork and a collaborative culture. Maintain confidentiality at all times. Communicate professionally with all stakeholders. Make decisions aligned with company values. Minimum requirements include: Proficiency in written and spoken English. Experience in operational, processing, or customer service roles. Good IT skills, especially Microsoft Word and Excel. Experience in the Learning sector and with Learning Management Systems. Advanced knowledge of Microsoft Office packages. Key Skills: Effective communication skills. Strong organizational abilities. Customer-focused approach. Assertiveness and resilience. Ability to work under pressure within demanding timescales. GP Strategies values diversity and is committed to equal opportunity employment. We support our people regardless of background or identity, fostering a culture of respect, fairness, and collaboration. #J-18808-Ljbffr