Join to apply for the LatAm - Oracle EPM Support Consultant role at Perficient 1 week ago Be among the first 25 applicants Join to apply for the LatAm - Oracle EPM Support Consultant role at Perficient Job Description We currently have a career opportunity for a Oracle EPM Technical Support Consultant to join our team located in LATAM. Job Description We currently have a career opportunity for a Oracle EPM Technical Support Consultant to join our team located in LATAM. As a Oracle EPM Technical Support Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will take direction from solution architects and Leads on development activities. Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Responsibilities Lead the support of Oracle Cloud EPM solutions, ensuring alignment with business requirements and industry best practices. Provide hands-on support during the implementation phase, troubleshooting issues, performing testing, and ensuring a smooth transition to the Oracle Cloud environment. Assist in the migration of on-premise systems to Oracle Cloud, ensuring seamless integration and minimal disruption to business operations. Work closely with clients to understand their business needs and provide customized Oracle Cloud EPM solutions using modules such as Planning/PBCS, FCCS, ARCS, EDMCS. Perform technical assessments and cloud readiness assessments, providing recommendations for improvements and cloud strategy planning. Optimize cloud environments, focusing on performance, security, and cost-efficiency, while ensuring compliance with relevant standards and regulations. Assist clients with the configuration of Oracle Cloud EPM services, ensuring that best practices for deployment and configuration are followed. Train and mentor clients' teams to ensure they are equipped with the knowledge and skills needed to manage Oracle Cloud environments effectively. Stay up-to-date with the latest developments in Oracle Cloud technologies, continuously evaluating and integrating new features and functionalities to improve the client’s cloud infrastructure. Qualifications Deep EPM Cloud Module Expertise & Technical Troubleshooting: Possess deep technical expertise in 2+ Oracle EPM Cloud business processes (e.g., Planning/PBCS, FCCS, ARCS, EDMCS), proficiently troubleshooting via Calculation Manager, EPM Automate, Data Management, and logs. Demonstrate skill in resolving complex configuration, calculation script, data integration, security, and reporting issues using diagnostic tools and Smart View analysis. EPM Cloud Solution Design & Optimization (Support Focus): Design and implement technical solutions/workarounds for EPM Cloud support issues (e.g., calculation errors, consolidation logic, data load failures), managing Oracle SRs effectively. Optimize EPM Cloud applications for performance (calculations, consolidations, reporting), security (user provisioning, data access), and process efficiency, ensuring alignment with best practices. Technical Support in EPM Projects & Updates: Provide critical hands-on technical support during EPM Cloud implementations, migrations, and monthly updates, troubleshooting configuration, calculation script, reporting, and integration errors. 1 Ensure technical stability through data/metadata validation, testing support (UAT for planning/consolidation cycles), and effective change management/deployment processes. EPM Cloud Technical Advisory & Documentation: Excel in technical communication, translating complex EPM Cloud issues (e.g., calculation logic, consolidation variances, data mapping) for diverse audiences across multiple client engagements. Create comprehensive technical documentation, including solution designs, calculation/rule logic explanations, data integration specs, and EPM process troubleshooting guides. Proactive EPM Cloud Issue Resolution & Knowledge Advancement: Proactively diagnose and independently resolve complex EPM Cloud technical challenges, monitoring application performance, data integrity, and key EPM cycles. Stay current with Oracle EPM Cloud monthly updates and new features, evaluating their applicability for client environment improvements in planning, consolidation, and reporting accuracy. Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. Who We Are Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed. What We Believe At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special. We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. About Us Perficient is always looking for the best and brightest talent and we need you! We’re a quickly growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Select work authorization questions to ask when applicants apply 1. Are you legally authorized to work in the United States? 2. Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)? Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Perficient by 2x Sign in to set job alerts for “Support Consultant” roles. 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