Join Our Team as a Helpdesk Analyst! What Youll Do: Provide IT support and troubleshooting over the phone and e-mail. Keep customers happy by resolving issues quickly and clearly. Work with our team to make sure everything runs smoothly! What Do We Offer: Location: 100% on site, Bogotá - Chapinero Schedule: Monday to Sunday, 8:00 AM 6:00 PM EST Contract: Indefinite term Salary: COP 2,850,000 + Commissions up to 200,000 COP Benefits: Laika Membership + Netflix or Spotify (after 1 month) What Were Looking For: C1/B2+ English skills. Technical or Technological Degree at related fields. At least 1 year of previous Helpdesk or IT Support experience. A positive attitude and great communication skills! Interested? Send us your resume and lets get started! We cant wait to hear from you! El equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. Añade las que te faltan a tu perfil para atraer su atención. - Educación mínima: Universidad / Carrera técnica - años de experiencia