Job Description This is a remote position. Schedule: Full-time (40 hours/week) Monday to Friday 9am to 6pm, with 1 hour unpaid break Client timezone: EST Responsibilities: Coordinate and manage ocean import shipments from origin to destination Track containers and ensure timely delivery Prepare and process all import documentation (ISF, arrival notices, customs entries, etc.) Communicate with carriers, customs brokers, truckers, and overseas agents Monitor cargo status and resolve any delays or issues promptly Ensure compliance with U.S. Customs and Border Protection (CBP) and FMC regulations Maintain accurate records in the system and update customers regularly Invoice customers accurately and manage related documentation Requirements Requirements: Minimum 2 years of experience in ocean import operations (freight forwarding industry preferred) Strong understanding of U.S. customs procedures and ISF filing Experience with logistics software (e.g., CargoWise, Descartes, etc.) is a plus Excellent organizational and multitasking skills Strong verbal and written communication in English Ability to work independently and as part of a team High attention to detail and a problem-solving mindset Preferred: Experience working with NVOCCs or licensed OTI Familiarity with bonded shipments, HTS codes, and clearance processes Requirements Minimum 2 years of experience in ocean import operations (freight forwarding industry preferred) Strong understanding of U.S. customs procedures and ISF filing Experience with logistics software (e.g., CargoWise, Descartes, etc.) is a plus Excellent organizational and multitasking skills Strong verbal and written communication in English Ability to work independently and as part of a team High attention to detail and a problem-solving mindset