**We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us! **Learn more about Unisys and our key solution offerings**:Unisys, Stealth, CloudForte®, InteliServe **What success looks like in this role**: **You will be successful in this role if you have**: - University degree or equivalent education and experience - Minimum of 1 year relevant experience Excellent verbal and written communication, logical and analytical skills. -Strong knowledge of ITIL Modules like Incident, Change and Problem Management. -Ability to support multiple clients/ technologies as part of shared support delivery. -Must be client focused, display interpersonal skills and be an effective team member. SCCM operation: - Patch management - Package distribution - Creation of queries and reports - Software metering - Hardware and software inventories - Endpoint Manager, Jam Pro or other MDM tools - Antivirus (Defender, SEP) console operation - Creation and maintenance of builds (computer images) - Scripting (PowerShell, VBScript, etc.) for automation of tasks - Software Packaging - Workstation OS troubleshooting - Excel (desirable) - Power BI (desirable) - Languages: Spanish and English (desirable)