**VIP Medical Group,**one of our top experts in vein disease and pain management is looking for an **Operations Supervisor**to join our team! We specialize in pain management and vascular procedures. Our main goal is to always provide the best level of care and compassion to individuals who are being treated. If you are passionate about patient care, excel in managing healthcare teams, and are committed to fostering a collaborative and positive work environment, this role is for you! The **Operations Supervisor** plays a crucial role in overseeing patient intake processes, developing and implementing strategies to improve patient care, and managing a substantial team of healthcare representatives. **What You'll Do**: - Ensure the delivery of excellent patient care, fostering a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism. - Manage and lead a diverse team of healthcare representatives, including those with substantial team management experience, by engaging with individuals, motivating, challenging, uplifting, and providing floor support when necessary. - Implement effective recruitment strategies, lead, mentor, and manage a substantial team, provide continuous feedback, develop growth plans, and oversee scheduling and compliance. - Oversee various patient intake processes and develop strategies to continuously enhance patient care. - Develop and implement strategies to streamline operations, utilize G Suite tools to track and report team performance, manage high-profile patient interactions, handle escalations, and ensure safety and standards are maintained. **What You'll Bring To The Team**: - A preferable minimum of 2 years in healthcare, with at least 1 year in a leadership role or overall 2+ years of experience in leadership positions. - Strong spoken and written English (C1 or better), leadership, problem-solving, and team management skills. - Proven track record in implementing process improvements, understanding healthcare regulations, and proficiency in healthcare management software. - Outstanding interpersonal skills, attention to detail, and the ability to multi-task in a fast-paced environment. **What We Offer You**: - This is a full-time, on-site position with great schedules and competitive salary opportunities - Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. - Private health insurance plus a family member is available. - A great discount on lunch with our partnered restaurants Expected Start Date: 03/02/2025