**Introduction** **Your Role and Responsibilities** Cutover: Developing and maintaining a detailed cutover activity and resource plan (business and technical tasks) and ensure alignment with project and programme plan milestones Ensuring that Site and Project resource levels and quality are appropriate to support delivery of the cutover plan. Resolve any variances with the Deployment Manager and Site Lead Ensuring the site team understand their cutover responsibilities - hold a “dress rehearsal” ahead Managing risks and issues, escalating as required to the Deployment Manager in the first instance to ensure mitigation Track progress against detailed cutover plan, ensuring the site team provide timely updates During live cutover, act as the site cutover coordinator, leading the control centre, ensuring adherence to plan and managing any variances in conjunction with key members of the site and project teams Driving closure of key post go live cutover activity and associated issues post go live items from the cutover plan Hypercare: Plan and arrange post go-live hypercare structure and organisation Triage tickets raised and co-ordinate activities across all teams Communicate with incident requester for any additional required information Allocate incidents to the correct individuals in the relevant resolver group(s) for resolution Coordinate incident resolution between resolver groups as required Manage escalations and setup cross-stream working groups to resolve issues if required Prepare and run the end of day Hypercare meeting and the sending of the daily Hypercare ma **Required Technical and Professional Expertise** - At least 7 years of work experience - Similar experience as Project Manager - Experience making detailed plan step by step to go live on a project - Experience in SAP Projects implementations from implementation to go live - Fluent English **Preferred Technical and Professional Expertise** + **About Business Unit** IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible. **About IBM** Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. **Location Statement** IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.