Direct message the job poster from Repair Max MarketingGrowth Partner for Repair Shops | Digital Marketing Solutions that Drive Results | Founder @ Repair Max MarketingNow Hiring: Client Success ManagerTo Apply: Please read the requirements carefully. *You must apply using the link attached at the bottom of the job post.* Applications made directly through LinkedIn will not be checked.Position: Client Success ManagerWork Location: Fully RemoteAre you committed to achieving outstanding results and cultivating strong relationships with clients? Do you excel in dynamic settings and relish the role of main liaison in client projects? If this sounds like you, we’d love to connect!Role Overview:As our new Client Success Manager, you'll be crucial in ensuring our clients’ marketing or software solutions are effective and meet their needs. You'll manage daily client interactions, guide projects from start to finish, and work with diverse teams to hit campaign targets. Your main objective is to enhance client satisfaction and maximize the value they get from our services.Key Responsibilities:Act as the primary point of contact for clients, ensuring their marketing or software campaigns achieve agreed-upon outcomes and KPIs.Manage multiple client projects at once, handling timelines, deliverables, and team coordination to ensure exceptional results.Build and maintain robust client relationships through regular updates, addressing any concerns, and uncovering opportunities for expansion.Serve as the conduit between clients and our internal teams (design, tech, strategy) to facilitate seamless campaign execution.Monitor and analyze campaign performance, offering clients data-driven insights.Assist clients in refining their marketing strategies or software usage to optimize performance.What We Look For:Outstanding bilingual communication skills (Spanish and English) with at least a C1 level in English.Experience in client success, account management, or customer service in the marketing or software sectors.Knowledge of digital marketing tools like Google Ads or Facebook Ads is a significant advantage.Strong project management capabilities with a knack for juggling multiple priorities.Keen attention to detail with a talent for identifying and solving problems innovatively.A proactive approach and a strong desire to assist clients in succeeding.Why You Should Join Us:Engage with high-profile clients across the marketing and software industries.Opportunities for professional advancement in a fast-paced, growing company.Enjoy a collaborative and supportive remote work culture.Continuous learning opportunities, covering everything from digital marketing tactics to cutting-edge software technologies.Join us in driving success and innovation – we look forward to your application!Seniority levelEntry levelEmployment typeFull-timeIndustriesMarketing Services #J-18808-Ljbffr