**About the role** As an **Infra Dev Specialist**, you will make an impact by managing and optimizing IT infrastructure with a strong focus on risk management and ServiceNow ITSM. You will be a valued member of the **Infrastructure Services** team and work collaboratively with cross-functional teams, vendors, and stakeholders to ensure seamless IT operations and continuous improvement. **In this role, you will**: - Implement and oversee risk management strategies to protect company assets and data. - Utilize ServiceNow ITSM to streamline IT service management processes and improve efficiency. - Monitor and optimize IT infrastructure to minimize downtime and enhance reliability. - Lead initiatives to enhance the scalability, security, and compliance of IT systems. - Collaborate with internal teams and external providers to resolve infrastructure-related issues and support business continuity. **Work model: Hybrid** We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in [City, State]. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** - 8-10 years of experience in IT infrastructure management. - Strong background in risk management with proven experience in mitigating IT-related risks. - Expertise in ServiceNow ITSM with a track record of successful implementations. - Excellent problem-solving and communication skills, with the ability to work collaboratively. - Bachelor’s degree in Computer Science, Information Technology, or a related field. **These will help you stand out** - Experience leading infrastructure-related projects and disaster recovery planning. - Familiarity with industry standards and regulatory compliance in IT environments. - Ability to analyze infrastructure performance metrics and drive continuous improvement. - Proactive approach to identifying and resolving infrastructure challenges. - Commitment to staying updated with emerging technologies and industry trends. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. **Benefits**: - A career in one of the largest and fastest growing IT services providers worldwide. - Ongoing support and funding with training and development plans. - Opportunity to work for leading global companies. - Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive. - A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.